Consider two identical queuing systems except for the service time distribution. In the first system the service time is random and Poisson distributed. The service time is constant in the second system. How would the waiting time differ in the two systems?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 35P
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Consider two identical queuing systems except for the service time distribution. In the first system the service time is random and Poisson distributed. The service time is constant in the second system. How would the waiting time differ in the two systems?

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