An airline wants to survey customers about their overall satisfaction. They take a random sample of 1000 customers who have flown in the past month and email them a survey. The email also offers those who complete the survey a $25 gift card that can be used almost anywhere.Which of these is the best example of nonresponse bias? Satisfied customers might be less likely to complete the survey than dissatisfied customers. People might feel pressured to say they are more satisfied than they really are. Some people might only complete the survey for the gift card. Customers who have flown in the past month might not be representative of all customers.

Provided statement: An airline wants to survey customers about their overall satisfaction. They take a random sample of 1000 customers who have flown in the past month and email them a survey. The email also offers those who complete the survey a $25 gift card that can be used almost anywhere.Nonresponse bias: Nonresponse bias occurs when the participant is unwilling to respond to the survey question due to various reasons. Here, if the satisfied customers are unwilling to respond the survey, then the results of survey is affected in a way that it may have results of overall satisfaction of customers are less than the real value. Thus, the correct option is Satisfied customers might be less likely to complete the survey than dissatisfied customers.

Answered: An airline wants to survey customers…

MATLAB: An Introduction with Applications

6th Edition

ISBN:9781119256830

Author:Amos Gilat

Publisher:Amos Gilat

Chapter1: Starting With Matlab

Section: Chapter Questions

Problem 1P

See similar textbooks

Related questions

Question

An airline wants to survey customers about their overall satisfaction. They take a random sample of 1000 customers who have flown in the past month and email them a survey. The email also offers those who complete the survey a $25 gift card that can be used almost anywhere.

Which of these is the best example of nonresponse bias?

		Satisfied customers might be less likely to complete the survey than dissatisfied customers.
		People might feel pressured to say they are more satisfied than they really are.
		Some people might only complete the survey for the gift card.
		Customers who have flown in the past month might not be representative of all customers.