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- Q5 Your company suffered from loss, and decided to cut jobs extensively to reduce costs, upper-level managers are spending significant amounts of time solving problems in the production units. On the other hand the production managers are displeased that they cannot make dec8isions for their own units. What recommendation would you make for this firm?Q1) QA: Explain Productivity Growth and give me example and what is the benefits of use productivity in organizations. QB: Distinguish in detail between manufacturing and service and give me example about process in manufacturing and service.12. please i need the external analysis for the PASTEL ( see below) -PESTEL analysis for Sony Corporation Group
- a) Suppose that you were conducting a market analysis for a new textbook about technology 3 management.i. What would you need to know to identify a market segment?ii. How would you make a need assessment?iii. What should be the collection of services and products?Typed My feedback depends on how good quality solution I get ThsnksRed Baron Airlines serves hundreds of cities each day, butcompetition is increasing from smaller companies affiliatedwith major carriers. One of the key competitive priorities ison-time arrivals and departures. Red Baron defines on time as any arrival or departure that takes place within 15 minutesof the scheduled time. To stay on top of the market, man-agement set the high standard of 98 percent on-time per-formance. The operations department was put in charge ofmonitoring the performance of the airline. Each week, a ran-dom sample of 300 flight arrivals and departures was checkedfor schedule performance. Table 3.6 contains the numbersof arrivals and departures over the last 30 weeks that did notmeet Red Baron’s definition of on-time service. Using three-sigma control limits based on 98 percent on time arrivalsor departures, what can you tell the management about thequality of service? Can you identify any nonrandom behaviorin the process? If so, what might cause the behavior?
- What are quality standards and how to guarantee your company has reached them? QUESTION 2:What are the four flows within the corporate environment, which are tried to optimize through logistics? QUESTION 3:Describe supplier selection and evaluation process. QUESTION 4:What are the differences between local and global sourcing? Explain also in which situations either of the options are preferable. QUESTION 5:What is demand forecasting and why it’s vital to the company’s operations? QUESTION 6:Explain the purpose, methods and the outcome of good customer service process. Your answer must be at least 1-2 pages.Q2. Discuss what happen to the case study business after years of successful operation?What is balanced scorecard? How can it work for assessing strengths and weaknesses of a firm
- Briefly define or explain each of these tools:b. BenchmarkingAs the Quality Manager of a Food and Beverage Company, you have been asked to present a review of Quality Costs to the Managing Director as summarized Table 1 Table 1: The data collection of the quality costs for a precision company. Activities Activities Cost (RM) Cost (RM) 44,000 12,000 15,000 10,800 35,000 Machine maintenance Customer return Supplier training Food testing Incoming inspection Manufacturing tools Sorting at customer site Scrap Production visual inspection Finished-good inspection 18,000 10,000 2,500 10,500 18,000 (a) Summarized the total costs according to the type of quality cost (Prevention Costs, Appraisal Costs, Internal Failure Costs, and External Failure Costs). (b) Calculate the percentage of Prevention Costs, Appraisal Costs, Internal Failure Costs, and External Failure Costs. (c) Discuss your findings from obtained results of question (a) and (b).1. Discuss the CV metric, and include the equation, and what the acronyms stand for.