a) You have just been appointed to the role of Strategy management and you are tasked to lead the Government parastatal BOFINET to greater levels (using electronic commerce) by assessing the current technologies that Botswana as a country has already invested in. It is obvious that electronic commerce is built on top of a number of different technologies that create a layered, integrated infrastructure that permits the development and deployment of electronic commerce applications. The fact of the matter is that, each layer is founded on the layer below it and cannot function without it. To be specific these layers are five in number and they are: National information infrastructure; Message distribution infrastructure; Electronic publishing infrastructure; Business service infrastructure; and finally, Electronic commerce applications. You are expected to describe to the rest of management what these five layers mean, and taking into account how they depend on each other. b) Service is often differentiated from products, and the four distinct service features that distinguishes service from products are: intangibility; simultaneity; heterogeneity; and perishability. You are expected to explain what service is, and briefly discuss the four features that differentiates service from product
a) You have just been appointed to the role of Strategy management and you are tasked to
lead the Government parastatal BOFINET to greater levels (using electronic commerce)
by assessing the current technologies that Botswana as a country has already invested in.
It is obvious that electronic commerce is built on top of a number of different technologies
that create a layered, integrated infrastructure that permits the development and deployment
of electronic commerce applications. The fact of the matter is that, each layer is founded
on the layer below it and cannot function without it. To be specific these layers are five
in number and they are: National information infrastructure; Message distribution
infrastructure; Electronic publishing infrastructure; Business service infrastructure; and
finally, Electronic commerce applications.
You are expected to describe to the rest of management what these five layers mean, and
taking into account how they depend on each other.
b) Service is often differentiated from products, and the four distinct service features that
distinguishes service from products are: intangibility; simultaneity; heterogeneity; and
perishability.
You are expected to explain what service is, and briefly discuss the four features that
differentiates service from product
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