A vending machine dispenses hot chocolate or coffee. Service time is 45 seconds per cup and is constant. Customers arrive at a mean rate of 59 per hour, and this rate is Poisson-distributed.   a. Determine the average number of customers waiting in line. (Round your answer to 2 decimal places.)   Average number of customer               b. Determine the average time customers spend in the system. (Do not round intermediate calculations. Round your answer to 2 decimal places.)   Average time             minutes   c. Determine the average number of customers in the system. (Do not round intermediate calculations. Round your answer to 2 decimal places.)   Average number             customers

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
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A vending machine dispenses hot chocolate or coffee. Service time is 45 seconds per cup and is constant. Customers arrive at a mean rate of 59 per hour, and this rate is Poisson-distributed.
 
a. Determine the average number of customers waiting in line. (Round your answer to 2 decimal places.)
 

Average number of customer            
 
b. Determine the average time customers spend in the system. (Do not round intermediate calculations. Round your answer to 2 decimal places.)
 

Average time             minutes
 
c. Determine the average number of customers in the system. (Do not round intermediate calculations. Round your answer to 2 decimal places.)
 

Average number             customers
 
 
 
 
 
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