Delta Airlines installs 8 self check-in kiosks at the Columbia airport. Passengers arrive to check-in for their flights at a rate of 2 passengers/ minute (CV=1). On average, customers take 3.5 minutes to check-in using the kiosk, with a standard deviation of 1.5 minutes. On average, how many passengers are waiting to use a kiosk? (Round to 2 decimal points)

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
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Delta Airlines installs 8 self check-in kiosks at
the Columbia airport. Passengers arrive to
check-in for their flights at a rate of 2
passengers/ minute (CV=1).
On average, customers take 3.5 minutes to
check-in using the kiosk, with a standard
deviation of 1.5 minutes.
On average, how many passengers are
waiting to use a kiosk? (Round to 2 decimal
points)
Transcribed Image Text:Delta Airlines installs 8 self check-in kiosks at the Columbia airport. Passengers arrive to check-in for their flights at a rate of 2 passengers/ minute (CV=1). On average, customers take 3.5 minutes to check-in using the kiosk, with a standard deviation of 1.5 minutes. On average, how many passengers are waiting to use a kiosk? (Round to 2 decimal points)
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