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- Transperency is openly sharing data and information about an organization. A. True B. FalseWritten Assignment | Negative Message Bad News to Customers: Stuck in Berlin Without a Credit Card Travel writer Blair Rhines was mystified when the sales clerk at a Berlin department store refused her credit card. “Sorry,” the clerk said, “your credit card is not being accepted. I don’t know why.” Rhines found out soon enough. Her bank had frozen her account because of an “unusual” spending pattern. The problem? “We’ve never had a charge from you in Germany before,” a bank official told her. The bank didn’t seem to remember that Rhines had repeatedly used that card in cities ranging from Boston to Tokyo to Cape Town over the past six years, each time without incident. Rhines was a victim of neural-network technology, a tool that is intended to protect credit cardholders from thieves who steal cards and immediately run up huge purchases. This technology tracks spending patterns. If it detects anything unusual—such as a sudden splurge on easy-to-fence items like jewelry—it sets off…need only answer Question 40 Question text Which item must be excluded in a warning letter? a. Action plan b. Required behavioral change c. Performance problem d. Firm's merchandises Question 41 Question text Which incident is an incorrect example of workplace violence? a. One employee pushing another after a dispute b. A contractor threatening to smash vehicle windows c. A park worker getting wounded by a knife while cutting grass d. Customer shouting or swearing at an attendant regarding the refund policy
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