A restaurant manager suspects that service declines during off-peak hours. To investigate, he selects a random sample of 100 customers who dined in his restaurant during peak hours and a random sample of 70 customers who dined in his restaurant during off-peak hours. Each customer rated the service on a scale of 1 to 5, where 1 = highly dissatisfied and 5 = highly satisfied. The results are displayed in the tables. Observed counts: Expected counts: The manager would like to test these hypotheses: H0: There is no difference in the distribution of service ratings among all customers who dine at this restaurant during peak and off-peak hours. Ha: There is a difference in the distribution of service ratings among all customers who dine at this restaurant during peak and off-peak hours. The conditions for inference are met. What is the value of the chi-square test statistic and P-value of this test? Find the chi-square table here. χ‑2 = 13.88. The P-value is between 0.005 and 0.01. χ‑2 = 13.88. The P-value is between 0.10 and 0.15. χ‑2 = 15.82. The P-value is between 0.0025 and 0.005. χ‑2 = 15.82. The P-value is between 0.05 and 0.10.
A restaurant manager suspects that service declines during off-peak hours. To investigate, he selects a random sample of 100 customers who dined in his restaurant during peak hours and a random sample of 70 customers who dined in his restaurant during off-peak hours. Each customer rated the service on a scale of 1 to 5, where 1 = highly dissatisfied and 5 = highly satisfied. The results are displayed in the tables.
Observed counts:
Expected counts:
The manager would like to test these hypotheses:
H0: There is no difference in the distribution of service ratings among all customers who dine at this restaurant during peak and off-peak hours.
Ha: There is a difference in the distribution of service ratings among all customers who dine at this restaurant during peak and off-peak hours.
The conditions for inference are met. What is the value of the chi-square test statistic and P-value of this test?
Find the chi-square table here.


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