A customer at a Marriott Hotel was a victim of a crime on the property. The incident received widespread coverage by the newspapers, tv and internet media for two weeks. This media coverage is a form of ____________________ and cannot be controlled by the company. Group of answer choices advertising sales promotion publicity positive promotions public relations
A customer at a Marriott Hotel was a victim of a crime on the property. The incident received widespread coverage by the newspapers, tv and internet media for two weeks. This media coverage is a form of ____________________ and cannot be controlled by the company. Group of answer choices advertising sales promotion publicity positive promotions public relations
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Question
A customer at a Marriott Hotel was a victim of a crime on the property. The incident received widespread coverage by the newspapers, tv and internet media for two weeks. This media coverage is a form of ____________________ and cannot be controlled by the company.
Group of answer choices
advertising
sales promotion
publicity
positive promotions
public relations
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