A bank is considering two alternatives for handling its projected number of service calls in the next decade (you should consider this as one period). If the bank sets up its own service call center in the U.S., the fixed cost is estimated to be $2,400,000.00, and the variable cost is calculated to be 25 cents per call. If the call service is outsourced to a foreign company, the fixed cost would be $120,000.00, and the unit charge would be 45 cents per call. In the following calculations, monetary values should be in dollars and have 2 decimal places, and volumes of calls should be rounded up to whole numbers if necessary. (a)[2] What is the break-even number of service calls?
A bank is considering two alternatives for handling its projected number of service calls in the next decade (you should consider this as one period). If the bank sets up its own service call center in the U.S., the fixed cost is estimated to be $2,400,000.00, and the variable cost is calculated to be 25 cents per call. If the call service is outsourced to a foreign company, the fixed cost would be $120,000.00, and the unit charge would be 45 cents per call. In the following calculations, monetary values should be in dollars and have 2 decimal places, and volumes of calls should be rounded up to whole numbers if necessary. (a)[2] What is the break-even number of service calls?
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
Related questions
Question
![A bank is considering two alternatives for handling its projected number of service calls in the
next decade (you should consider this as one period). If the bank sets up its own service call
center in the U.S., the fixed cost is estimated to be $2,400,000.00, and the variable cost is
calculated to be 25 cents per call. If the call service is outsourced to a foreign company, the
fixed cost would be $120,000.00, and the unit charge would be 45 cents per call.
In the following calculations, monetary values should be in dollars and have 2 decimal
places, and volumes of calls should be rounded up to whole numbers if necessary.
(a)[2] What is the break-even number of service calls?](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2Fac912807-45e3-4987-9650-eb40cc672996%2F53f13799-77a4-40fe-ada4-77d42c434fd1%2Fcqdgfigi_processed.jpeg&w=3840&q=75)
Transcribed Image Text:A bank is considering two alternatives for handling its projected number of service calls in the
next decade (you should consider this as one period). If the bank sets up its own service call
center in the U.S., the fixed cost is estimated to be $2,400,000.00, and the variable cost is
calculated to be 25 cents per call. If the call service is outsourced to a foreign company, the
fixed cost would be $120,000.00, and the unit charge would be 45 cents per call.
In the following calculations, monetary values should be in dollars and have 2 decimal
places, and volumes of calls should be rounded up to whole numbers if necessary.
(a)[2] What is the break-even number of service calls?
Expert Solution

This question has been solved!
Explore an expertly crafted, step-by-step solution for a thorough understanding of key concepts.
This is a popular solution!
Trending now
This is a popular solution!
Step by step
Solved in 2 steps

Recommended textbooks for you

Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,

Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education

Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education

Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,

Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education

Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education


Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning

Production and Operations Analysis, Seventh Editi…
Operations Management
ISBN:
9781478623069
Author:
Steven Nahmias, Tava Lennon Olsen
Publisher:
Waveland Press, Inc.