A and C mall is a busy centre for residents in East Legon and its surrounding community. Assume that 2 customers arrive every 12 minutes and 3 customers are served every 15 minutes and that currently, there is only one cashier. a) Determine the average waiting time in minutes before service begins. (b) Calculate the financial gain to A and C mall under option 1 and advice management on the option. (c) Calculate the financial gain to A and C mall under option 2, assuming the initial capital outlay is sunk cost and advice management on this option.
A and C mall is a busy centre for residents in East Legon and its surrounding community. Assume that 2 customers arrive every 12 minutes and 3 customers are served every 15 minutes and that currently, there is only one cashier. a) Determine the average waiting time in minutes before service begins. (b) Calculate the financial gain to A and C mall under option 1 and advice management on the option. (c) Calculate the financial gain to A and C mall under option 2, assuming the initial capital outlay is sunk cost and advice management on this option.
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
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A and C mall is a busy centre for residents in East Legon and its surrounding community. Assume that 2 customers arrive every 12 minutes and 3 customers
are served every 15 minutes and that currently, there is only one cashier.
a) Determine the average waiting time in minutes before service begins.
(b) Calculate the financial gain to A and C mall under option 1 and advice
management on the option.
(c) Calculate the financial gain to A and C mall under option 2, assuming the initial
capital outlay is sunk cost and advice management on this option.
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