Food Goblin Supermarkets use both cashiers and baggers toserve customers at check out. During the first 6 hours of eachworkday (Monday–Friday), 4 cashiers and 2 baggers serveapproximately 20 customers per hour. A cashier and a baggerwho require approximately 5 minutes at checkout and 5 min-utes at bagging serve each customer.a. Calculate the utilization of both cashiers and baggers.b. Assume that both baggers and cashiers are cross-trainedto perform both activities so that they can serve customersindependently. Customers are now both checked andtheir groceries bagged by one individual. Further, assumethat it takes 12 minutes for one individual to both cash outand bag each customer’s groceries. Calculate the utiliza-tion of this new group of 6 cross-trained employees.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
icon
Related questions
icon
Concept explainers
Topic Video
Question

Food Goblin Supermarkets use both cashiers and baggers to
serve customers at check out. During the first 6 hours of each
workday (Monday–Friday), 4 cashiers and 2 baggers serve
approximately 20 customers per hour. A cashier and a bagger
who require approximately 5 minutes at checkout and 5 min-
utes at bagging serve each customer.
a. Calculate the utilization of both cashiers and baggers.
b. Assume that both baggers and cashiers are cross-trained
to perform both activities so that they can serve customers
independently. Customers are now both checked and
their groceries bagged by one individual. Further, assume
that it takes 12 minutes for one individual to both cash out
and bag each customer’s groceries. Calculate the utiliza-
tion of this new group of 6 cross-trained employees.

Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 2 steps

Blurred answer
Knowledge Booster
Inventory management
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
Operations Management
Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi…
Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education
Business in Action
Business in Action
Operations Management
ISBN:
9780135198100
Author:
BOVEE
Publisher:
PEARSON CO
Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning
Production and Operations Analysis, Seventh Editi…
Production and Operations Analysis, Seventh Editi…
Operations Management
ISBN:
9781478623069
Author:
Steven Nahmias, Tava Lennon Olsen
Publisher:
Waveland Press, Inc.