_____17. Reduction in productivity, shoddy work, and sabotage would all be considered examples of covert resistance to change.   _____18. While personality may play some role in resistance to change, it is seldom the most important dynamic in the situation.   Part 2 - Multiple Choice   _____19. Which of the following is an assumption of the rational model of decision making? decision making is an unconscious problem complete information concerning decision alternatives is available subjective criteria are effective in ranking these alternatives the alternative selected will provide at best a minimal gin for the organization   _____20. Which of the decision making models place greater emphasis on careful, systematic, and analytic evaluation procedures: rational model political model ethical model bounded rationality model   _____21. The concept of “satisficing” refers to engaging in a limited search for alternative solutions having inadequate control of forces influences the outcomes of decisions selecting less than the best foal or alternative solution having inadequate information available to make a decision   _____22. Problem recognition is usually straightforward for __________ problems. complex unstructured ethical structured   _____23. A manager should be prepared to feel least confident of success when implementing a solution to a(n) _________________ problem. routine structured unstructured none of the above should result in differential expectations of success   _____24. The term ___________  is used to refer to a deliberate process for the generation of new ideas through a change in the individual’s or team’s logical pattern for processing and storing information. organizational synergy organizational right-sizing lateral thinking method vertical thinking method   _____25. Which of the following is not an example of a lateral thinking technique? cross fertilization revision analogies random word simulation   _____26. The ________ calls for a person or small task force to develop a systematic critique of a recommended course of action. critical thinking method devil’s advocate method lateral thinking methods reversal method   _____27. Which of the following is not a goal of the devil’s advocate? point out weaknesses in the assumptions underlying a proposal point out internal consistencies in a proposal point out problems with a proposal that could lead to failure present arguments against the majority position as convincingly as possible

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
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_____17. Reduction in productivity, shoddy work, and sabotage would all be considered examples of covert resistance to change.

 

_____18. While personality may play some role in resistance to change, it is seldom the most important dynamic in the situation.

 

Part 2 - Multiple Choice

 

_____19. Which of the following is an assumption of the rational model of decision making?

  1. decision making is an unconscious problem
  2. complete information concerning decision alternatives is available
  3. subjective criteria are effective in ranking these alternatives
  4. the alternative selected will provide at best a minimal gin for the organization

 

_____20. Which of the decision making models place greater emphasis on careful, systematic, and analytic evaluation procedures:

  1. rational model
  2. political model
  3. ethical model
  4. bounded rationality model

 

_____21. The concept of “satisficing” refers to

  1. engaging in a limited search for alternative solutions
  2. having inadequate control of forces influences the outcomes of decisions
  3. selecting less than the best foal or alternative solution
  4. having inadequate information available to make a decision

 

_____22. Problem recognition is usually straightforward for __________ problems.

  1. complex
  2. unstructured
  3. ethical
  4. structured

 

_____23. A manager should be prepared to feel least confident of success when implementing a solution to a(n) _________________ problem.

  1. routine
  2. structured
  3. unstructured
  4. none of the above should result in differential expectations of success

 

_____24. The term ___________  is used to refer to a deliberate process for the generation of new ideas through a change in the individual’s or team’s logical pattern for processing and storing information.

  1. organizational synergy
  2. organizational right-sizing
  3. lateral thinking method
  4. vertical thinking method

 

_____25. Which of the following is not an example of a lateral thinking technique?

  1. cross fertilization
  2. revision
  3. analogies
  4. random word simulation

 

_____26. The ________ calls for a person or small task force to develop a systematic critique of a recommended course of action.

  1. critical thinking method
  2. devil’s advocate method
  3. lateral thinking methods
  4. reversal method

 

_____27. Which of the following is not a goal of the devil’s advocate?

  1. point out weaknesses in the assumptions underlying a proposal
  2. point out internal consistencies in a proposal
  3. point out problems with a proposal that could lead to failure
  4. present arguments against the majority position as convincingly as possible

 

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