6.Assume that you are a hotelier who has a group booked at your hotel. The group has picked up all of its originally requested rooms and is now requesting additional rooms at the same reduced rates you originally agreed to when their group rooms contract was signed. You do have rooms available to fulfill the group’s new request, but you know those remaining rooms could now be sold to the general public at rates much higher than those being paid by the group. What factors would you consider prior to granting, or not granting, this group’s request for additional rooms?
Critical Path Method
The critical path is the longest succession of tasks that has to be successfully completed to conclude a project entirely. The tasks involved in the sequence are called critical activities, as any task getting delayed will result in the whole project getting delayed. To determine the time duration of a project, the critical path has to be identified. The critical path method or CPM is used by project managers to evaluate the least amount of time required to finish each task with the least amount of delay.
Cost Analysis
The entire idea of cost of production or definition of production cost is applied corresponding or we can say that it is related to investment or money cost. Money cost or investment refers to any money expenditure which the firm or supplier or producer undertakes in purchasing or hiring factor of production or factor services.
Inventory Management
Inventory management is the process or system of handling all the goods that an organization owns. In simpler terms, inventory management deals with how a company orders, stores, and uses its goods.
Project Management
Project Management is all about management and optimum utilization of the resources in the best possible manner to develop the software as per the requirement of the client. Here the Project refers to the development of software to meet the end objective of the client by providing the required product or service within a specified Period of time and ensuring high quality. This can be done by managing all the available resources. In short, it can be defined as an application of knowledge, skills, tools, and techniques to meet the objective of the Project. It is the duty of a Project Manager to achieve the objective of the Project as per the specifications given by the client.
6.Assume that you are a hotelier who has a group booked at your hotel. The group has picked up all of its originally requested rooms and is now requesting additional rooms at the same reduced rates you originally agreed to when their group rooms contract was signed. You do have rooms available to fulfill the group’s new request, but you know those remaining rooms could now be sold to the general public at rates much higher than those being paid by the group. What factors would you consider prior to granting, or not granting, this group’s request for additional rooms?
7.Some hotels state that they guarantee room availability (but not room type availability) when a guest arrives with a guaranteed reservation. Name one advantage of such an approach. Name one disadvantage.
8.Some hotels’ FOMs authorize their front office agents to adjust room charges up to the amount of a guest’s total charges for their stay. Other FOMs limit the dollar amount of adjustment that can be made without first seeking approval from a supervisor. What would be the advantages to the hotel of each approach? Which approach would you prefer to take if you were serving as FOM of a hotel?
9.Staffing the night auditor’s position in a hotel can sometimes be a real challenge. Why do you think it is most often harder to find qualified night auditors than it is to find qualified front office agents working other shifts?
10.Now that you have completed all of the FOMS lessons, would you recommend its use to other students? Give specific examples to support your answer.
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