2) Your friend has just been appointed team leader at her place of work. She wants tobenefit from your knowledge of Leadership Studies. Identify and explain to yourfriend four (4) steps that she should follow in order for her to act as a communicationchampion who doesn't just to convey information but to persuade and influence herfollowers. Leaders don't communicate just to convey information, but to persuadeand influence others. Identify and explain the steps that a leader should follow topractice the art of persuasion.3) Write short notes on three (3) of the following terms:I. Principles,II. Sharpening the Saw.III. IntegrityIV. Proactivity

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Answered: 2) Your friend has just been appointed…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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In the realm of leadership skills, emotional intelligence stands out as a critical component that distinguishes exceptional leaders. The ability to understand and manage one's emotions, as well as empathize with the emotions of others, fosters stronger interpersonal relationships and effective collaboration. A leader with high emotional intelligence can navigate conflicts with finesse, build trust among team members, and create a positive work environment. Moreover, emotional intelligence contributes to better decision-making, as leaders can assess situations with a nuanced understanding of the emotional landscape. Developing emotional intelligence, therefore, becomes a cornerstone for leaders aiming to create a harmonious and productive team. Question: How can leaders actively cultivate and enhance their emotional intelligence to create a more empathetic and supportive leadership approach?
Leadership involves influence that is multidirectional and non-coercive Select one: O True O False
5. The Mintzberg's managerial role that involves communicating facts to subordinates who might not otherwise be able to obtain it is termed as Leader Disseminator Spokesperson O Monitor 6. The management principle that recommends that employees should have one and only one boss is termed O Unity of direction None of the above Centralization O Unity of command
Crisis management is a critical aspect of organizational leadership, requiring the ability to navigate and mitigate unexpected challenges that can impact the reputation and stability of a company. Effective crisis management involves strategic planning, clear communication, and decisive decision-making. Leaders must be prepared to respond swiftly to crises such as natural disasters, cybersecurity breaches, or public relations challenges. Establishing crisis management protocols, training key personnel, and fostering a culture of preparedness are essential components of proactive crisis management. Organizations that can effectively manage and recover from crises not only minimize potential damage but also demonstrate resilience and earn the trust of stakeholders in the face of adversity. Question: How can organizations develop a robust crisis management strategy that enables them to respond effectively to unforeseen challenges while maintaining trust and credibility with their…
Several of the leaders profiled in this chapter were skilled in public speaking and motivating others through their use of language. How important are good communication skills to effective leadership? How do communication skills relate to leadership traits?
identify the leadership competencies most needed for a successful leader in that position. Leadership Competencies Strong communication skills and is able to tell others what to do. Continuous on improvement Uses customers at the center of the decision-making and creating customer satisfaction. Demonstrating ethics and integrity Building and maintaining relationships Honesty and Value diversity Flexibility Empowers and develops others. Teamwork and collaboration Solving problems and making decisions Ambitious Creating change Managing ideas Know how to be motivational. Coaching and mentoring personnel Demonstrate technical and business expertise. Understanding and implementing the vision Strong analytical ability Ability to manage information. Open to new solution Uses proper data for assessments. Measures organizational effectiveness from using metrics. Visionary Resourceful Policy Savvy Aspire for advancement. Enhancing business skills Leaders Sales Director, Middle East (Saudi…
You work for Mike, a global company that specializes in manufacturing and selling athletic shoes for both competition athletes and casual users. You are called into your supervisor's office where he tells you that you have been assigned to be the leader of a virtual team. The team has been tasked with assessing the feasibility of the company manufacturing and marketing an inexpensive athletic shoe to be sold in Brazil. You will be responsible for getting the team up and running, maintaining open and clear lines of communications, and ultimately launching the product if it is found to be feasible. Your supervisor hands you a list of the team members-twelve of them. Three work in the United States (two in Beaverton, Oregon, and one in New York City). Two work in England, two in China, two in India, and three in Brazil. All are Mike employees, and all were born in the country in which they work. All speak English, though some speak it better than others. Your Task Since you are team's…
Offer your opinion on the value of the Effective Employee Engagement in the Workplace. What does it add to our knowledge of leadership communication?
How can a leader encourage open and honest dialogue among team members, even when discussing sensitive or controversial topics that may lead to conflicts?
How can a leader use perceptual contrast to seem more effective than they really are?
How can leaders develop their communication skills to effectively convey their vision and goals to their team members?
What is the importance of the following principle of communication:explain to the class how this communication principle will solve the business conflict.Irish and Michelle are two clerks at a store. Although they usually work at the same job level, Irish has been asked to assume staff supervisory duties until another supervisor is hired. Irish is regarded as a reliable employee, but seems to work on her own priorities, as far as Michelle is concerned. Irish’s main responsibilities are setting up displays and keeping the shelves stocked. Michelle has asked Irish to quickly stock the shelves when new merchandise arrives, but Irish seems to insist on finishing off whatever display she is working on, rather than stocking the shelves. The two are regularly at odds, since Michelle does not think that Irish is willing to take direction from her

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