127) As an HR manager, how would you implement a skills training program? How can job aids enhance skills training?
128) According to the text, the most important training opportunity for an employee is:
A) development.
B) retraining.
C) orientation.
D) problem-solving.
129) Orientation differs from socialization in that:
A) orientation is often a short-term program while socialization is a longer process.
B) socialization is often a short-term program while socialization is a longer process.
C) orientation is more valuable than socialization.
D) socialization is more expensive than orientation.
130) During which phase of socialization will an individual most likely have unrealistic expectations about the firm and the job?
A) Encounter
B) Anticipatory
C) Orientation
D) Settling-in
131) Layne has noticed high turnover among recent hires at her company. During exit interviews, several employees said that their job responsibilities simply weren't what they had expected and that this was their basis for leaving. In order to avoid this kind of problem in the future, Layne should most likely:
A) revamp employee orientation.
B) initiate a realistic job preview program.
C) provide diversity training.
D) provide cross-functional training.
132) During the ________ of socialization, workers begin to feel like a part of the organization where they work.
A) anticipatory phase
B) encounter phase
C) settling-in phase
D) separation phase
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