1. Under various engineering titles, the veteran engineer Mr. Aloke Sharma worked for Expert Engineering Corporation for almost 15 years. The firm's performance evaluation system is very unique and long. He has recently been promoted to the position of Head at the engineering firm. All other departmental heads are involved in evaluating engineers because the founders of the firm believed in multiple sources of feedback to prevent favoritism and promote a merit-based culture. At the same time, the firm has a long history of using quality performance appraisal forms and review meetings to better ensure accurate performance evaluations. Several months ago, however, the firm initiated a big hiring initiative of a dozen new engineers, nine of them out to be graduated from the institute which is the same institute from which Mr. Sharma graduated. Mr. Sharma was active in moving forward with the hiring initiative. There is tension and discontent among other heads, who fear that a time of unchecked favoritism, biased performance ratings and unfair promotion decisions is on the rise. a) Provide a detailed discussion of the intentional and unintentional rating distortion factors that may come into play in this situation. b) Identify the performance evaluation system that could objectively deal with the above-mentioned situation. Give the reasons.

Practical Management Science
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Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
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1. Under various engineering titles, the veteran engineer Mr. Aloke Sharma worked for Expert
Engineering Corporation for almost 15 years. The firm's performance evaluation system is very unique
and long. He has recently been promoted to the position of Head at the engineering firm. All other
departmental heads are involved in evaluating engineers because the founders of the firm believed in
multiple sources of feedback to prevent favoritism and promote a merit-based culture. At the same
time, the firm has a long history of using quality performance appraisal forms and review meetings to
better ensure accurate performance evaluations. Several months ago, however, the firm initiated a big
hiring initiative of a dozen new engineers, nine of them out to be graduated from the institute which is
the same institute from which Mr. Sharma graduated. Mr. Sharma was active in moving forward with
the hiring initiative. There is tension and discontent among other heads, who fear that a time of
unchecked favoritism, biased performance ratings and unfair promotion decisions is on the rise.
a) Provide a detailed discussion of the intentional and unintentional rating distortion factors that may
come into play in this situation.
b) Identify the performance evaluation system that could objectively deal with the above-mentioned
situation. Give the reasons.
Transcribed Image Text:1. Under various engineering titles, the veteran engineer Mr. Aloke Sharma worked for Expert Engineering Corporation for almost 15 years. The firm's performance evaluation system is very unique and long. He has recently been promoted to the position of Head at the engineering firm. All other departmental heads are involved in evaluating engineers because the founders of the firm believed in multiple sources of feedback to prevent favoritism and promote a merit-based culture. At the same time, the firm has a long history of using quality performance appraisal forms and review meetings to better ensure accurate performance evaluations. Several months ago, however, the firm initiated a big hiring initiative of a dozen new engineers, nine of them out to be graduated from the institute which is the same institute from which Mr. Sharma graduated. Mr. Sharma was active in moving forward with the hiring initiative. There is tension and discontent among other heads, who fear that a time of unchecked favoritism, biased performance ratings and unfair promotion decisions is on the rise. a) Provide a detailed discussion of the intentional and unintentional rating distortion factors that may come into play in this situation. b) Identify the performance evaluation system that could objectively deal with the above-mentioned situation. Give the reasons.
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