Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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1. INTUIT (financial and tax solution software) elaborate on use of customer research. Why did it work so well for the company?
2. Could anything go wrong for INTUIT (financial and tax solution software) now that it has beaten out Microsoft? Why or why not?
3. How should INTUIT gauge the results of its research among younger consumers with mobile devices?
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