1. Explain the process of decision making?  2. What are the Stages of Decision Making?  3. What is the impact of the internet on organisation and process of management.  4. Identify and describe with type of diagram the four levels of the organisation hierarchy and what types of information system each level.  5. What is business process. Give two examples processes functional areas of the business and one example of a cross functional process.  7. What is Supply chain management. What activities does it comprise why is it so important to business.  9. How do information system change. What is customers relationship management and why it is so important to business?  10. How do information system facilitate customers relationship management.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
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1. Explain the process of decision making? 

2. What are the Stages of Decision Making? 

3. What is the impact of the internet on organisation and process of management. 

4. Identify and describe with type of diagram the four levels of the organisation hierarchy and what types of information system each level. 

5. What is business process. Give two examples processes functional areas of the business and one example of a cross functional process. 

7. What is Supply chain management. What activities does it comprise why is it so important to business. 

9. How do information system change. What is customers relationship management and why it is so important to business? 

10. How do information system facilitate customers relationship management.

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