1. A famous Oman dining chain needs to create menus that are tastier and include more things that consumers want and are able to pay for. How can 'information systems' support management execute this strategy? Which pieces of data does the organization like to collect? Also explain, how the reports can be helpful in assisting management make decisions relevant to improving menus and profitability? 2. Suppose you are a manager in an Omani organization that runs on a cross-border basis, what criteria will you use to determine if an application should be established as a global application or as a local application? Also explain the ways how the Internet can be utilized in International Information Systems. 3. On an ad hoc basis, Oman-based Mercedes-Benz car dealer Zawawi Trading Company LLC provided customer data to parent company. There is no real incentive for the dealer to share data with the company. How could this problem be solved by customer relationship management (CRM) and partner relationship management (PRM) systems? What enterprise application should first be installed by a company: ERP, SCM, or CRM? Explain your answer.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
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1. A famous Oman dining chain needs to create menus that are tastier and include more things that consumers want and are able to pay for. How can 'information systems' support management execute this strategy? Which pieces of data does the organization like to collect? Also explain, how the reports can be helpful in assisting management make decisions relevant to improving menus and profitability? 2. Suppose you are a manager in an Omani organization that runs on a cross-border basis, what criteria will you use to determine if an application should be established as a global application or as a local application? Also explain the ways how the Internet can be utilized in International Information Systems. 3. On an ad hoc basis, Oman-based Mercedes-Benz car dealer Zawawi Trading Company LLC provided customer data to parent company. There is no real incentive for the dealer to share data with the company. How could this problem be solved by customer relationship management (CRM) and partner relationship management (PRM) systems? What enterprise application should first be installed by a company: ERP, SCM, or CRM? Explain your answer.
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