1. A ________ is a powerful tool for building relationships. A. E-mail message B. Business letter C. Professional voice-mail message D. Handwritten thank-you note 2. ________ is how the receiver identifies to the sender how he or she interprets the original message. A. Feedback B. Noise C. Re-sending D. Decoding 3. When the grapevine is targeting individuals and their personal lives, it is called: A. Gossip B. Innuendo C. Informal communication D. None of these
1. A ________ is a powerful tool for building relationships. A. E-mail message B. Business letter C. Professional voice-mail message D. Handwritten thank-you note 2. ________ is how the receiver identifies to the sender how he or she interprets the original message. A. Feedback B. Noise C. Re-sending D. Decoding 3. When the grapevine is targeting individuals and their personal lives, it is called: A. Gossip B. Innuendo C. Informal communication D. None of these
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1. A ________ is a powerful tool for building relationships.
A. E-mail message
B. Business letter
C. Professional voice-mail message
D. Handwritten thank-you note
2. ________ is how the receiver identifies to the sender how he or she interprets the original message.
A. Feedback
B. Noise
C. Re-sending
D. Decoding
3. When the grapevine is targeting individuals and their personal lives, it is called:
A. Gossip
B. Innuendo
C. Informal communication
D. None of these
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