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1 Self-Awareness Reflection SOCW 2002: Basic Skills for Social Work Professor Dr. Claudia Maxie Reima Watson Walden University

2 Identify a time when you were extremely upset or angry. Explain the circumstances and who was involved in the situation. I was enlisted as a substance abuse specialist in Highland Park, Michigan 7 years ago at a treatment center for substance abuse. A client was being transferred from treatment side to peer side. The clerical staff informed me that I had a new client and his authorization for treatment was needed to continue receiving services. The client walked into my office and we introduced ourselves. The client was informed of the purpose of this meeting as I also informed him that I am a mandated reporter before we continued his assessment. He immediately interrupts me and says, “I know you; you are my neighbor's niece.” I attempt to change the subject to avoid any boundaries being crossed. The patient then says, “your aunt and I hang out all the time.” We were able to complete the assessment without further interruption, and I informed the client that he would be assigned a new counselor and will meet with him tomorrow afternoon. Reflect on why this situation upset you. Have you been angry over a similar situation before? The next day, the same client comes to my office and says, “I spoke to your aunt about you, and I told her you were my counselor.” At this moment, I informed the patient that I was not his counselor and he has been assigned another counselor. He sits in the chair and begins to tell me all the things that he and my aunt have discussed about me, and then he tells me he knows where I live and that he helped put the drywall in my living room when I first moved into my new house. He began to reveal personal details in which I informed him this was not the environment to discuss these things and that he must go to his counselor’s office for his session. I was highly upset at my aunt for disclosing personal information to a man I never met. I

3 expected her to know not to put me in a situation such as this which is totally irresponsible and endangers my well-being and ethical principles as a counselor. I called her to talk and it turned into an argument. A similar situation happened before where family members were made privy to personal experiences in my life due to my mother, as she has always been known to often check on family members and stay in contact with everybody. We shared this experience in which I asked her not to share personal details about my life with other people and told her if I want them to know, I can tell them myself. This is what led me to being highly upset with her which led to us having a very emotional argument. Identify the values in this scenario and reflect on how this example represents or doesn’t represent who you are as a person. In having this emotional argument with my aunt, I identified a lack of patience at that time, because I felt she put my professionalism in jeopardy and my well-being. In addition, I found myself utilizing restraint so that I would not be disrespectful towards my aunt. Once I noticed that we were not reaching an agreement, I utilized de-escalation to soften my approach so that we could hear each other. I immediately attempted to identify other alternative approaches so that my aunt could understand the severity of the issue as it is suggested that social workers must seek alternative approaches that are possible or available in overcoming the presenting problem or needs (Zastrow and Kirst-Ashman, 2016). These are some values I would like to be known for as it relates to identifying solutions to the problem, the ability to de-escalate. I would not like to be known as impatient, irrational, or the inability to improve my own personal situations. Reflect on how you could have viewed this scenario differently and not become angry.

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4 Critical reflective practices allow us as practitioners to implement competency-based learning to promote effective and necessary changes to our professional and personal life (Burr et al., 2015). In reflecting on this experience, I learned to consider the fact that it is possible that my aunt probably was attempting to help a friend with. My aunt has always tried helping others. It is also possible that my aunt needs someone to vent to. This allowed me to reflect on the circumstances in knowing that my hometown is small and that we all need someone to talk to sometimes. I cannot blame my aunt for being a friend or venting about personal experiences with a friend.

5 References: Zastrow, C.H., & Kirst-Ashman, K.K. (2016). Understanding Human Behavior and the Social Environment (10th ed.). Cengage learning. Retrieved from: 978-1-305-10191-3 Burr, Vivien, Blyth, Eric, Sutcliffe, Jamie and King, Nigel (2016) Encouraging self-reflection in social work students: Using Personal Construct methods. British Journal of Social Work, 46 (7). pp. 1997-2015. Retrieved from: http://eprints.hud.ac.uk/id/eprint/26462/3/Burr%20et%20al%20revised-%20no%20 tr%20ch.pdf

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