AH27056-Survey Questionnaire (1) (1) (2)

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Griffith College Dublin *

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CPP1

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Sociology

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Nov 24, 2024

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1. Gender Male Female Prefer not to say 2. Age 15-25 26-35 36-45 46-55 56+ 3. Education level A Level Diploma Undergraduate Postgraduate Doctrate 4: how often do you purchase products from The Body Shop? - 1: Never - 2: Rarely - 3: Occasionally - 4: Frequently

- 5: Very frequently 5: How familiar are you with corporate social responsibility and its relevance to The Body Shop? - 1: Not at all familiar - 2: Somewhat familiar - 3: Moderately familiar - 4: Quite familiar - 5: Very familiar 6. What extent do The Body Shop's corporate social responsibility initiatives influence your decision to purchase their products? - 1: Not at all - 2: Slightly - 3: Moderately - 4: Quite a bit - 5: Very much 7: how much do you agree that The Body Shop demonstrates corporate social responsibility through actions such as promoting ethical sourcing and minimizing environmental impact? - 1: Strongly disagree - 2: Disagree - 3: Neutral - 4: Agree - 5: Strongly agree

8: in your opinion, how important is it for companies to engage in corporate social responsibility initiatives? - 1: Not important at all - 2: Slightly important - 3: Moderately important - 4: Quite important - 5: Very important 9: do you think companies that prioritize corporate social responsibility initiatives are more likely to earn customer loyalty? - 1: Strongly disagree - 2: Disagree - 3: Neutral - 4: Agree - 5: Strongly agree 10: how likely are you to continue purchasing products from The Body Shop in the future? - 1: Very unlikely - 2: Unlikely - 3: Neutral - 4: Likely - 5: Very likely

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11: do corporate social responsibility initiatives play a role in your decision-making process when selecting a brand/product? - 1: Not at all - 2: Slightly - 3: Moderately - 4: Quite a bit - 5: Very much 12: how would you rate The Body Shop's overall customer service based on your experiences? - 1: Very poor - 2: Poor - 3: Neutral - 4: Good - 5: Excellent 13: how likely are you to continue purchasing products from The Body Shop UK based on their CSR initiatives? - 1: Very unlikely - 2: Unlikely - 3: Neutral - 4: Likely - 5: Very likely 14: how likely are you to donate to any of The Body Shop UK's partnered charities?

- 1: Very unlikely - 2: Unlikely - 3: Neutral - 4: Likely - 5: Very likely 15: how often do you visit The Body Shop UK? - 1: Never - 2: Rarely - 3: Occasionally - 4: Frequently - 5: Very frequently

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