Billy Brown Case (Autosaved)

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1 Billy Brown Case Student's Name Institution Affiliation Course and Department Professor Date

2 Billy Brown Case As a Child Protective Services (CPS) social worker, I was allocated the case of Billy Brown, an 11-year-old boy his mother had molested. When Billy's teacher noticed inexplicable bruises on his arms, she reported the matter to protective services, and the social member of staff who arrived established and determined that Billy’s situation was an abuse case. I'll be exploring and defining my engagement, role and evaluation in this paper. My self-awareness and ethical engagement reactions will also be discussed. Finally, theoretical Framework and Engagement Practice Strategy will be discussed, focusing on Billy and his mother's developmental stages as defined by the Theory of Developmental Stages by Erickson. Role Identification, Engagement, and Assessment Defining my role involves grasping the boundaries of my authority as well as the constraints that apply to a social worker’s role in such a situation. Since the community recognizes a child’s right to protection and a parent’s responsibility and obligation toward their kid, CPS is best suited for this scenario. CPS also holds the power to offer their services since the agency and its staff have been endowed with them by statutes as well as government regulations (DePanfilis & Salus, 2003). The institution also holds the power and mandate to investigate neglect and abuse; this involves doing an evaluation and investigation, as well as having the intrinsic right and government power to stop children from their homes and, as per DePanfilla & Salus, developing valuable connections with all involuntary customers requires effective use of authority. As CPS social workers, it is critical to educate clients about the organization's power to gather data, their right to take part (or not participate) in the procedure, the primary motive for which the data they offer will be used, the type and scope of the information's confidentiality, and the situations under which records might well be shared with other people (2003).

3 If we are not working on Billy's case, we may make an appearance at his home without giving him any warning, but we are not allowed to enter without his mother's permission. The fact that it has been established that Billy's mother is abusing him in his home does not preclude us from obtaining her consent until we obtain a court order. This scenario also applies when an individual believes their child is in immediate danger. There is a certain limit to CPS authority, and this is a factor that we must bear in mind and always remain prepared to deal with. Lorene does not have access to transportation and this is a dire constraint on our side. She also resides in an area with minimal community resources, meaning that we have fewer resources to assist her with her needs. Rapport Building and Engagement To change the situations or patterns of behavior that contributed to the risk of abuse and neglect in children and their families, it is necessary to establish a helping connection with them and their families. Besides, it is crucial to understand that the first assessment and investigation we conduct is more than just an exercise to establish facts; it is also necessary to establish a decent level of rapport with our clients (Lorene and her son Billy) to ease the process and begin engaging them in the intervention process. One of my CPS responsibilities is to engage with the client and maintain rapport with them. Conferring to DePanfilis & Salus, empathy influences my ability to create rapport with my client(s) and effectively interact with them. Empathy fosters openness, trust, and aids in the development of a working relationship between a child, their immediate family members, and the worker assigned to their case. Genuineness also helps to establish rapport and engage your audience. In other words, I need to be myself around my client(s) and also remain consistent in my words and actions, non-defensive, and accurate in my interactions with others. One way in

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4 which I can exhibit authenticity is through the use of self-disclosure, for example. When done correctly, this can be a highly effective means of developing a bond between the caseworker and the customer (2003). To facilitate the engagement process, which is forming a relationship between myself as a social worker and my client, it is necessary to establish a trusting relationship with Billy and his mother. Rapport building and Engagement Questions When it comes to building a good rapport with and engaging a client, a good tip to follow is to always welcome and approach the customer in a respectful manner. This move will significantly aid in the engagement of Lorene and her son Billy. Prior to asking Billy any questions, I'd like to inform him that I'm here to speak with him regarding his mother; and if it would be okay with him if I asked him a few questions. Some type of questions I would ask Billy to assist me with relationship building/engagement: How about you tell me about your family? What did you do today at school? What three wishes would you make for your family? I would also like to engage Lorene, Billy’s mother, and build some rapport with her and to do this I would offer her pertinent, open-ended questions. Examples of questions I would ask her is, “Do you know why I'm here today? What information would you want me to share with you about the possibility of working with Child Protective Services? How do you make time for your child and yourself (DePanfilis, 2018)? Lorene and Billy need to understand that I am looking out for their best interests, and creating a positive rapport aids in my endeavor and ultimately result in me finding the best possible outcome for Billy. Self-Assessment/Awareness and Ethical Response in Engagement

5 Mothers who lacks schooling, are alcoholics, tend to bring men into their children’s residence without considering the consequences to their children, and get involved in sexual activity next to their kids could result in solid thoughts and emotions or biases from the CPS worker. This is the case with Lorene and Billy, and a CPS worker would develop such thoughts and biases toward Billy's mother without considering all available information and facts. As I recognized probable personal emotions regarding Billy's mother, Lorene, which could obstruct the development of a positive rapport and connection with this customer, one such bias is that Lorene doesn’t cherish her son enough, at least not as much as she adores alcohol. There is also the bias that any mother who abuses her children is unfit to be a decent mother. Ethical Values and Ethical Principle Dignity, worth, and Service are three ethical values that I believe are most applicable in this situation. Each of these ethical qualities will assist me in demonstrating empathy, authenticity, warmth, and respect to this client system through my communication with them. The Dignity and Worth ethical principle states that social workers must recognize the intrinsic worth and intrinsic dignity of the person they are assigned to. The moral principle of Service says that the primary purpose of social workers is to assist those in need and address social problems in their communities. Then, after conducting an introspective self-evaluation and detecting areas where personal prejudice towards Billy's mother would occur, I'll apply ethical values in regards to the situation to better cope with personal biases and communicate empathy and genuine warmth to Billy and Lorene. Putting aside my preconceived notions about the importance of service and maintaining ethical principles that stipulate that a social workers' primary objective is to assist people who need help and address problems in society, I could go on. It therefore goes without saying that I

6 need to first prioritize the Service I provide to my clients over self-biases or self-interests. The ethical principle that talks about Dignity and Worth states that social workers must respect the intrinsic dignity and worth of the individual they are offering their services to. I managed to apply this principle to my assumptions that Lorene is an alcoholic who does not love her child enough to be a decent mother. My realization that I must treat each person with compassion and respect while considering individual variations and cultural and ethnic diversity was a significant step forward (National Association of Social Workers, 2017). Theoretical Framework and Engagement Practice Strategy When applying Erickson's Psycho-Social Theory of Developmental Stages to Billy and Lorene’s case, the developmental stages of Billy and his mother are at the first stage, the trust vs. mistrust stage, and the stages of development of industry versus inferiority, which is the fourth stage. According to his or her level of development, Erickson's theory of stages of psychosocial development can both be applied directly to each one of my clients. Erik Erickson’s theory also indicates that children reared by parents who are continuously unreliable and unpredictable and parents that fail to meet these basic demands eventually develop a general feeling of mistrust in their surroundings. According to his theory, the stage of superiority against inferiority is critical in the development of self-confidence. Children that struggle to establish a sense of competence like Billy, may grow out from this stage with inferiority and failure complexes. Missing out on these crucial duties, on the other hand, may result in both social as well as emotional challenges that have the potential of lasting a lifetime (Cherry, 2020), as in the case of Billy's mother, Lorene. Referring to Erickson's theory of Psychosocial Developmental Stages of trust vs. mistrust as well as industry versus inferiority, my understanding of Billy and his mother's stages of development

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7 will influence the approach I intend to take to interact and create effective rapport with both my clients. Establishing a trustworthy relationship with both Billy and his mother will also be a challenging endeavor. Billy has still not yet progressed past the trust stage because of his mother. It is also possible that Lorene never went beyond the stage of faith. Because of the difficulties in obtaining support in an emotional and social level, it will also be challenging to effectively engage with and create decent rapport with others. The educational policy would be to teach Billy and his mother social work skills that are developmentally appropriate and also those that would be most effective throughout the engagement of both Billy and Lorene to earn the rust and cooperation of both parties if both are resistant to working with you. 2.1.4—Take advantage of differences and diversity in practice and educational policies. 2.1.10(a)—Engagement. It is also essential to recognize and communicate to your clients the extent to which the structures and values of their culture may play a hand in marginalizing, oppressing and alienating them, or also play a hand in creating and enhancing privilege and power. Stressing diversity and difference, and education will also assist social workers in gaining sufficient self-awareness that will help them eliminate the influence of personal biases and values when they work with diverse groups and recognize and communicate their unfiltered understanding of the immigrant experience. Individuals, groups, organizations, communities and families will benefit from engaging diversity and further education. It will also help social workers to prepare for action in a substantive and effective manner, and also help them to use interpersonal skills such as empathy. Social workers will also be able to develop a mutually agreed-upon focus of work and other desired outcomes. The Council on Social Work Education published a report in 2008

8 stating that If both clients are resistant to participating with you, social work skills of teaching would indeed be the most beneficial during client interaction to win their trust and cooperation. Five Levels of Empathetic Response Based on the scenario conditions, I would use a level 3 statement with Billy to help explain the usage of qualities such as understanding and empathy would be as follows: You are discouraged since your attempts intended to capture your mother's attention, such as acting out, have not been particularly successful. Another level 5 statement would be: You are depressed since you are unable to communicate effectively with your mother. You wish to see her as more of a mother figure to you. One certain effective step you could take is to talk to her about how you feel about this. Based on the story's facts, I would use level 4 statement with Billy's mother Lorene to communicate the usage of understanding and emotional empathy and this statement would be; You are discouraged since you are unable to get a handle on your drinking issue. Getting a better hold on your alcohol use is something you want to accomplish. You are discouraged since you are unable to maintain control over your alcohol consumption, according to a level 5 statement. You want to be able to admit that alcohol has a hold on you without feeling guilty about it. One step you may do is to talk about your feelings with a support group. These statements, I believe, convey understanding and empathy for the situation. These four states demonstrate empathic responses that are similar to those experienced by Billy and his mother. It is crucial to understand both the sensation of what they are experiencing and their explanation.

9 References Cherry, K. (2020, June 26). Erik Erikson's Stages of Psychosocial Development. Verywell Mind: Verywellmind. http/www.verywellmind.com.erik erikos stages of psychosocial Council on Social Work Education. (2008). Advanced Social Work Practice in Clinical Social Work. https://www.cawe.org/gesattachment/Accreditation/Other/EPAShops://www.childwelfare.gov/pu hPDEs cos2018.pdfipage 358 Chapter 204 Engating20and Working With Childern and Families Implementation Chnical SocialWork.FINAL.pdf.mpx DePantilis, D. (2018). Child Protective Services: A Guide for Caseworkers. https://www.childwelfare.gov/pubPDEscrs2018.pdf page 358/ley Chapter 04 Emgrating and Working With 20Children 20and 20Fami Familles

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10 DePanlilis, D., & Salus, M. (2003). Child Protective Services: A Guide for Caseworkers. https://www.childwelfare.gov/pohPDFcps.pdf/ch Been Redirected=1 National Association of Social Workers. (2017). Code of Ethics. Socialworkers.ong National Association of Social Workers. https://www.socialworkers.org/ Ethics Code of Ethics-English org/About/Ethics/Code-of

Billy Brown Case (Autosaved)

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