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Psychology
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Nov 24, 2024
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Module Code: 7001BOP
Consumer Psychology
1
Contents
1. Introduction
..................................................................................................................................
3
2. Background of the iPhone
...........................................................................................................
3
2.1 Overview of the main characteristics of the iPhone
..............................................................
3
2.2 Rationale for choosing the iPhone for analysis
.....................................................................
4
3. Analysis of the iPhone
.................................................................................................................
4
3.1 Application and critical evaluation of consumer psychology theories to analyze the iPhone
.....................................................................................................................................................
4
3.2 Examination of the iPhone's success or unique approach using contemporary literature
.....
6
3.3 Discuss how marketers applied consumer psychological theory to make the iPhone
noteworthy
...................................................................................................................................
6
3.4 Incorporation of critical analysis and more comprehensive academic reading to support the
discussion
.....................................................................................................................................
7
4. SWOT Analysis
...........................................................................................................................
8
4.1 Strengths, Weaknesses, Opportunities, and Threats Analysis for the iPhone
........................
8
5. Marketing Research Plan
.............................................................................................................
9
5.1 Clear and focused research question derived from the analysis
............................................
9
5.2 Method: Explanation of the data collection method with justification
..................................
9
5.3 Sample/Participants: Identification and justification of the target audience
.......................
10
5.4 Procedure: Details on where, how, and when the research plan will be executed, with
justification
................................................................................................................................
11
5.5 Analysis: Explanation of how the collected data will be analyzed
......................................
11
6. Conclusion
.................................................................................................................................
12
7. References
..................................................................................................................................
13
2
3
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1. Introduction
The iPhone, a wonder crafted via Apple Inc., takes a middle degree in this exploration of
tech and emotions. Chosen for its global effect, it is no longer only a device; it is a lifestyle. This
analysis delves into why this smooth companion has captured hearts internationally (Papa
et al.,
2023). With a spotlight on advertising theories like the blend of techniques, audience magic, and
the product's existence journey, the intention is to resolve the secrets behind the iPhone's
impossible-to-resist allure. This isn't always just a tech story; it's an adventure into the emotions
and desires that make the iPhone no longer only a device but a beloved part of ordinary life.
2. Background of the iPhone
2.1 Overview of the main characteristics of the iPhone
●
Sleek Design:
The iPhone stands out with its elegant and minimalist exterior.
●
Intuitive Touch Interface:
Its contact interface offers mystical, clean, and intuitive user
enjoyment (Moslehpour
et al.,
2023).
●
Powerhouse Features:
Beyond it seems, the iPhone packs a punch with effective
hardware and software program integration.
●
Camera Capabilities:
The iPhone's camera skills redefine photography, turning
customers into enthusiasts.
●
App Store Innovation:
The App Store revolutionizes opportunities, remodeling the
iPhone into a versatile device for painting and play.
●
Lifestyle Companion:
More than a communique tool, the iPhone becomes a daily
lifestyle accomplice, shooting and improving lifestyle moments.
4
2.2 Rationale for choosing the iPhone for analysis
●
Cultural Icon:
The iPhone isn't only a tech machine; it's a cultural icon, putting trends
and influencing lifestyles.
●
Innovation Hub:
Apple's consistent innovation places the iPhone at the leading edge,
redefining what customers count on from a phone.
●
Global Popularity:
Its extensive appeal across diverse user segments, from tech fans to
experts, makes it a worldwide favorite.
●
Rich Exploration Ground:
The iPhone provides a rich panorama for analysis,
presenting insights into the various dynamics shaping consumer picks.
●
Beyond Product:
It's no longer just a product; it is a phenomenon, making it an ideal
candidate for a deep dive into the complicated courting among purchasers and this iconic
machine.
3. Analysis of the iPhone
3.1 Application and critical evaluation of consumer psychology theories to analyze
the iPhone
The study of consumer psychology is essential to comprehending why consumers select
some items over others. The success and appeal of the iPhone may be examined using two
important theories: Maslow's Hierarchy of Needs and the Theory of Planned Behaviour (TPB).
Theory of Planned Behaviour (TPB):
According to the Theory of Planned Behaviour, a person's attitude towards a particular
behaviour, subjective standards, and perceived behavioural control all have an impact on their
5
intentions to carry out that behaviour. With regard to the iPhone, Apple has been able to create a
favourable perception through its emphasis on svelte design, intuitive user interfaces, and a
smooth user experience (Zhang, 2023). These attributes are frequently emphasised in product
presentations and ads, leading buyers to believe that the iPhone is a dependable and desired
option.
Subjective norms, or the impression of social pressure to engage in a particular
behaviour, also contribute to the popularity of the iPhone. Due to Apple's high brand reputation,
possessing an iPhone is now seen as a status and community marker. Peer recommendations and
the need to blend in are two social variables that have led to the widespread adoption of iPhones.
Maslow's Hierarchy of Needs:
According to Maslow's Hierarchy of wants, people are driven by a hierarchy of wants
that extends from more fundamental physiological demands to more complex psychological
needs. There are different tiers of this hierarchy that the iPhone meets (Hamizan
et al.,
2023). It
essentially meets the demand for connectedness and communication. The sophisticated features
and svelte form also appeal to the demand for self-worth, giving consumers a feeling of status
and accomplishment.
Additionally, as consumers experience a feeling of fulfilment from keeping up with the
newest technology, the ongoing innovation and frequent introduction of new iPhone models
answer the demand for self-actualization.
6
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3.2 Examination of the iPhone's success or unique approach using contemporary
literature
●
Innovation Beyond Specs:
Contemporary literature does not just talk about the iPhone's
features; it dives into the philosophy behind its advent (Sadyk
et al.,
2023). The focus is
not simply on what it can do; it is approximately a visionary technique that places
consumers in the vanguard.
●
Beyond Sales Figures:
It's not just about the numbers (Faramarzi, Worm & Ulaga,
2023). Literature explores how the iPhone is not only a product; it is a unique method of
mixing innovation with information about human psychology. Works like Walter
Isaacson's biography of Steve Jobs unveil the tale of the back of the success, going
beyond conventional advertising and marketing narratives.
●
Cultural Impact:
Beyond the tech communication, literature displays the societal impact
of the iPhone. Sherry Turk's "Alone Together" explores how smartphones, especially the
iPhone, have shaped human relationships and inspired our social panorama. It's now not
just a device; it is a cultural pressure, a topic that extends past tech circles.
●
A Narrative of Transformation:
It's no longer only a tool; it is a cultural artifact. The
iPhone is not constantly changing how we communicate; it is changing our culture
(Zhabin, 2023). Literature in this realm explores the transformative effects of the iPhone
on society, turning it from a mere machine into a topic of broader cultural discourse.
3.3 Discuss how marketers applied consumer psychological theory to make the
iPhone noteworthy
●
Creating Desire Through Advertising:
Marketers at Apple are not simply promoting a
phone; they may be weaving a story. The ads are not a checklist of features; they are a
7
journey, a narrative that taps into emotions (Tatsumi, Yamaguchi & Furuya, 2023). It's
now not pretty much what the telephone can do; it is about how proudly owning that
telephone could make you experience it.
●
User Interface Design:
Ever puzzled why navigating via your iPhone feels so clean? It's
now not just functionality; it's about crafting an emotional connection through design.
Every swipe, every faucet is intentional.
●
Product Presentation and Packaging:
Unboxing an iPhone is an event. Marketers
recognize that the first touch matters (Grau
et al.,
2023). The meticulous packaging and
how the product is presented – it's approximately creating a revel in. It's not just about
getting a new smartphone; it is approximately unwrapping a cautiously curated second.
●
Strategic Partnerships and Collaborations:
Apple strategically places the iPhone in
various contexts. Have you ever observed an iPhone in a movie? It's no longer using risk.
It's a deliberate placement. The iPhone is not only a cellphone; it's a cultural prop,
appearing within the arms of characters who encompass success, style, and aspiration.
3.4 Incorporation of critical analysis and more comprehensive academic reading to
support the discussion
●
Cultural Studies Perspectives:
Beyond the smooth floor, essential evaluation delves
into cultural research (Purnama & Masruroh, 2023) . Scholars like Marshall McLuhan
and Neil Postman provide a lens via which the iPhone isn't just a tool but a cultural
artifact.
●
Psychological Perspectives on Consumer Behavior:
Critical analysis extends to the
psychology behind purchaser conduct (Mohan, Singh & Tyagi, 2023). From cognitive
8
dissonance to the psychology of ownership, academic readings offer nuanced
perspectives.
●
Human-Computer Interaction Studies:
How you interact with your iPhone is not
arbitrary. Critical analysis in human-laptop interaction research, as explored using
specialists like Donald Norman, affords a framework. It's now not just about aesthetics;
it's about creating a consumer-friendly and emotionally resonant interaction.
4. SWOT Analysis
4.1 Strengths, Weaknesses, Opportunities, and Threats Analysis for the iPhone
Strength
Weakness
Brand Power:
The iPhone wields exceptional
emblem energy, synonymous with innovation
and comfort (Sadyk
et al.,
2023).
Ecosystem Integration:
Seamless integration
with different Apple products fosters logo
loyalty.
Premium Pricing:
The high rate tag may
restrict accessibility for some patron
segments.
Dependency on Apple Ecosystem:
While
beneficial for dependable customers, reliance
on Apple's ecosystem can be a drawback for
those outside it.
Opportunities
Threats
Emerging Markets:
Untapped markets
present possibilities for iPhone enlargement.
Technological Advancements:
Staying at the
leading edge of technological improvements
opens avenues for innovation.
Intense Competition:
Rivalry inside the
cellphone market poses a consistent risk to the
marketplace percentage.
Economic Downturn:
Economic
uncertainties can affect purchaser spending on
9
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top-class gadgets.
In conclusion, the iPhone's strengths lie in its iconic brand, seamless atmosphere, and
design brilliance (Werner
et al.,
2023). However, demanding situations like premium pricing and
the want for continuous innovation should be navigated. Opportunities in rising markets and
technological improvements, if seized, can further propel the iPhone's fulfillment, while threats
from intense competition and financial uncertainties require strategic resilience.
5. Marketing Research Plan
5.1 Clear and focused research question derived from the analysis
How can the interaction of layout, branding, and consumer experience form a destiny
emotional attachment to iPhones, revealing profound significance?
5.2 Method: Explanation of the data collection method with justification
Secondary Data Collection:
●
Method Explanation:
The research, within the destiny, will extensively use secondary
statistics assets, delving into a tremendous pool of existing records from scholarly
articles, marketplace reviews, and consumer testimonials (Rutkowski & Lipecki, 2023).
This comprehensive exploration aims to recognize the historical evolution of the iPhone,
purchaser perceptions, and market developments.
●
Justification:
By tapping into the current statistics, the research guarantees a robust basis
without placing new needs on participants. It's like embarking on a journey via the
iPhone's beyond, uncovering insights and narratives that have fashioned its trajectory.
10
This method permits holistic knowledge, blending instructional views with actual-world
user reviews.
Target Audience Identification:
●
Method Explanation:
Future studies will meticulously examine demographics,
psychographics, and consumer behaviors associated with iPhone possession (Pfaff
et al.,
2023). This approach seeks to pick out the diverse segments of the iPhone person base,
exploring their motivations and preferences.
●
Justification:
By knowing the nuances of different consumer segments, the research
goal is to capture the heartbeat of iPhone customers (Du
et al.,
2023). It's similar to
peeling back the layers of a numerous community, information about their particular
tales, and unraveling the threads that join them to their iPhones.
5.3 Sample/Participants: Identification and justification of the target audience
●
Diverse Demographics:
The studies will, within the destiny, explore various
demographics to capture the diversity within the iPhone user community.
●
Psychographic Exploration:
Future investigations will delve into customers'
psychographics, aiming to understand their motivations, aspirations, and way of life
alternatives.
●
User Behaviors:
The research, in the future, will carefully analyze user behaviors
associated with iPhone possession, uncovering styles that have an impact on attachment
and usage.
●
Unique Stories:
By identifying and accumulating the testimonies of iPhone users, the
studies will provide a nuanced knowledge of the varied contexts wherein the tool holds
significance.
11
●
Comprehensive Sampling:
This future-oriented approach guarantees that the sampled
target audience is a consultant, taking into account insights into how unique consumer
segments uniquely hook up with and integrate the iPhone into their lives.
5.4 Procedure: Details on where, how, and when the research plan will be executed,
with justification
●
Location:
In Destiny, the studies will unfold in numerous locations, tapping into
worldwide views to seize a comprehensive knowledge of the iPhone's effect.
●
Execution:
The research will be performed through a mix of online surveys, interviews,
and statistics evaluation, considering a multifaceted exploration of consumer experiences
and perceptions.
●
Timing:
Future studies may be performed over a particular duration, ensuring a thorough
and well-timed exam of the iPhone's evolving significance in users' lives.
●
Justification:
This approach ensures an extensive and well-timed information collection
process. It uses various places and methodologies to seize a wealthy tapestry of insights
into users' multifaceted relationship with their iPhones.
5.5 Analysis: Explanation of how the collected data will be analyzed
●
Qualitative Exploration:
In Destiny, the evaluation will rent qualitative strategies,
diving into the emotional nuances of user sentiments in the direction of their iPhones.
●
Quantitative Metrics:
Utilizing quantitative metrics, the research will measure and
analyze numerical tendencies, supplying measurable insights into market dynamics and
user behaviors over the years (Amiri
et al.,
2023).
12
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●
Thematic Coding:
Future analysis will encompass thematic coding, categorizing
information based on recurring topics, ensuring a nuanced knowledge of emotional
connections and evolving personal perceptions.
●
Iterative Review:
A continuous, iterative review manner may be carried out, taking into
consideration the refinement of research questions and techniques primarily based on
rising findings and ensuring the analysis stays dynamic and responsive.
This destiny evaluation framework explores the evolving landscape of the iPhone's
significance, blending qualitative intensity with quantitative precision.
6. Conclusion
In conclusion, Destiny holds a promising exploration into customers' profound
connection with their iPhones. From uncovering the emotional intricacies to studying the
evolving marketplace dynamics, the studies envision complete information about the iPhone's
importance. By combining qualitative depth with quantitative precision and incorporating
various views, the findings contribute nuanced insights into the device's role in customers' lives.
This exploration, located at the intersection of era, psychology, and tradition, promises to unveil
the layers of attachment embedded in the adventure of iPhone customers, shaping the narrative
of a device that transcends mere functionality.
13
7. References
Amiri, Z., Heidari, A., Navimipour, N. J., Unal, M., & Mousavi, A. (2023). Adventures in data
analysis: A systematic review of Deep Learning techniques for pattern recognition in
cyber-physical-social systems. Multimedia Tools and Applications, 1-
65.
https://link.springer.com/article/10.1007/s11042-023-16382-x
Du, L. B., Wang, Y., Wu, J., Zhu, J., Wang, Z., Zhang, L., & Liu, P. (2023). Head-Cervical Spine
Motion Measurement in Healthy Population: Comparison of CROM Apparatus and “G-
Plus” APP on iPhone. World Neurosurgery, 173, e442-
e451.
https://doi.org/10.1016/j.wneu.2023.02.076
Faramarzi, A., Worm, S., & Ulaga, W. (2023). Service strategy’s effect on firm performance: A
meta-analysis of the servitization literature. Journal of the Academy of Marketing
Science, 1-27.
https://link.springer.com/article/10.1007/s11747-023-00971-1
Grau, E., Andrae, S., Horn, F., Hohberger, B., Ring, M., & Michelson, G. (2023). Teleglaucoma
Using a New Smartphone-Based Tool for Visual Field Assessment. Journal of Glaucoma,
32(3), 186-194.
https://doi.org/10.1097/IJG.0000000000002153
Hamizan, M., Abu, N. H., Mansor, M. F., & Zaidi, M. A. (2023). An Analysis of the Effect of
Price and Quality on Customer Buying Patterns: An Empirical Study of iPhone Buyers.
International Journal of Interactive Mobile Technologies,
17(18).
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direct=true&profile=ehost&scope=site&authtype=crawler&jrnl=18657923&AN=172258
769&h=LCVfz4%2f0XWd5bWi8SmXNMbarbzzkLqQawnTnhiJzpFKsrFrcFKxGogUM
14
KHChSY4FopbkLDmaBd1D4uKB8qwRXw%3d
%3d&crl=c&resultNs=AdminWebAuth&resultLocal=ErrCrlNotAuth&crlhashurl=login.a
spx%3fdirect%3dtrue%26profile%3dehost%26scope%3dsite%26authtype%3dcrawler
%26jrnl%3d18657923%26AN%3d172258769
Mohan, A., Singh, R. K., & Tyagi, A. K. (2023, January). Analysis and Prediction of Apple’s
iphone Sales and Factors Causing Downfall using Deep Learning Techniques. In 2023
International Conference on Computer Communication and Informatics (ICCCI) (pp. 1-
10). IEEE.
https://ieeexplore.ieee.org/abstract/document/10128516/
Moslehpour, M., Faez, S. E., Gupta, B. B., & Arya, V. (2023). A Fuzzy-Based Analysis of the
Mediating Factors Affecting Sustainable Purchase Intentions of Smartphones: The Case
of Two Brands in Two Asian Countries. Sustainability, 15(12),
9396.
https://www.mdpi.com/2071-1050/15/12/9396
Papa, L., Faiella, L., Corvitto, L., Maiano, L., & Amerini, I. (2023, April). On the use of Stable
Diffusion for creating realistic faces: from generation to detection. In 2023 11th
International Workshop on Biometrics and Forensics (IWBF) (pp. 1-6).
IEEE.
https://ieeexplore.ieee.org/abstract/document/10156981/
Pfaff, F., Götz, G. T., Rapp, S., & Albers, A. (2023). EVOLUTIONARY PERSPECTIVE ON
SYSTEM GENERATION ENGINEERING BY THE EXAMPLE OF THE IPHONE.
Proceedings of the Design Society, 3, 1715-
1724.
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society/article/evolutionary-perspective-on-system-generation-engineering-by-the-
example-of-the-iphone/67AD40B295F6EB5C8B19D095196B9A47
15
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Purnama, D. A., & Masruroh, N. A. (2023). Online data-driven concurrent product-process-
supply chain design in the early stage of new product development. Journal of Open
Innovation: Technology, Market, and Complexity, 9(3),
100093.
https://doi.org/10.1016/j.joitmc.2023.100093
Rutkowski, W., & Lipecki, T. (2023). Use of the iPhone 13 Pro LiDAR Scanner for Inspection
and Measurement in the Mineshaft Sinking Process. Remote Sensing, 15(21),
5089.
https://doi.org/10.3390/rs15215089
Sadyk, U., Baimukashev, R., Bozshina, A., & Turan, C. KZ-BD: Dataset of Kazakhstan
Banknotes with Annotations. Available at SSRN
4606449.
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4606449
Tatsumi, S., Yamaguchi, K., & Furuya, N. (2023). ForestScanner: A mobile application for
measuring and mapping trees with LiDAR‐equipped iPhone and iPad. Methods in
Ecology and Evolution, 14(7), 1603-1609.
https://doi.org/10.1111/2041-210X.13900
Werner, C., Hezel, N., Dongus, F., Spielmann, J., Mayer, J., Becker, C., & Bauer, J. M. (2023).
Validity and reliability of the Apple Health app on iPhone for measuring gait parameters
in children, adults, and seniors. Scientific Reports, 13(1),
5350.
https://www.nature.com/articles/s41598-023-32550-3
Zhabin, A. (2023). Management strategies and enhancing enterprise efficiency in the context of
contemporary geopolitical conditions. In E3S Web of Conferences (Vol. 420, p. 04003).
EDP Sciences.
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conferences.org/articles/e3sconf/abs/2023/57/e3sconf_ebwff2023_04003/e3sconf_ebwff2
023_04003.html
16
Zhang, S. (2023). Analysis of IPhone's Marketing Strategy in China. Industrial Engineering and
Innovation Management, 6(4), 21-26.
https://www.clausiuspress.com/article/6707.html
17
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