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PHI1200: Preparing for the Future of Work Preparing for The Future of Work Elizabeth Cooper Capella PHI-FXP1200: Philosophy of Problem Solving Kim Carter-Cram December 20, 2023

PHI1200: Preparing for the Future of Work Reflecting on Your Skills, Goals, and Accomplishments Review the description of the outcomes discussed in Week 1 and complete each section of the template below, following the assignment instructions. Part 1: About Me Answer the following questions to capture how you see yourself, in terms of values, aspirations, key qualities, goals, strength areas, and areas of growth: 1. Find a quote or saying that captures your values, motivations, and aspirations and share it here. “Be the change that you wish to see in the world.” ― Mahatma Gandhi 2. Describe some of your main personal, academic, and professional goals. My personal goal is to keep my A1C less than 6.5 and lose five more pounds before surgery. An academic goal is to complete my bachelor's degree in nursing before spring. A professional goal is to obtain a full time day shift position at a facility closer to home. 3. State some of your areas of strength. Think about the top 2 – 3 abilities you would advertise about yourself, or consider what others come to you for advice about. These can be the outcomes in the course, or other skills and abilities you know to be areas of strength. I am a very reliable person. If someone needs help, or needs my time they know they can count on me to be there. I am also creative. Not only am I very crafty, I am also creative when it comes to problem solving ideas as well. 4. Include some areas you would like to grow and improve in. My biggest weakness is delegation. I am not fond of telling people what to do. I’d rather just do it myself. 5. How can these areas help you solve problems and develop a solution-oriented mindset? Being reliable and creative can help develop a solution-oriented mindset by consistently solving problems. Creativty can be useful in solving problems that may not have a clear cut solution. Delegation can also help develop a solution-oriented mindset. When brainstorming a solution to a problem there may be more than one person as part of the solution that may need to take on tasks. Being able to delegate those tasks is important. Part 2: Accomplishment Statements Accomplishments don’t have to be as large as climbing the top of Mount Everest or starting your own company. We accomplish many things in our lives every day that have meaning. For example, perhaps, you organized volunteers for your school’s food drive, or made an extremely profitable sale. Or, if you’re more advanced in your career, perhaps you’ve received a promotion or special recognition.

PHI1200: Preparing for the Future of Work Challenge Situation, problem, or requirement: Joplin, MO tornado Action Specific actions you took to resolve or meet the challenge: Volunteered through the red cross for disaster relief. Result The benefit created in specific and measurable terms. Be sure to tie results to organizational goals when possible: Assisted in creating a mock triage in a local Lowe’s and completed search and rescue efforts. Details Clarifying details, such as numbers or percentages to provide context (consider answering: how many, how much, how long, or how often ): Treated multiple trauma patient’s, assisted in transferring patient’s to a local shelter, ensure immediate needs were met. Challenge Situation, problem, or requirement: Decreased sales during summer months at flourist. Action Specific actions you took to resolve or meet the challenge: Started booking bridal shows to create more bridal consultations by offering promotions for booking appointments during the show. Result The benefit created in specific and measurable terms. Be sure to tie results to organizational goals when possible: After 3 bridal shows we had an increase in consultations and an increase in sales. Details Clarifying details, such as numbers or percentages to provide context (consider answering: how many, how much, how long, or how often ):

PHI1200: Preparing for the Future of Work After two years of bridal shows wedding party sales went from an average of 19 weddings per year to 58 weddings per year.

PHI1200 3) Briefly explain how problem solving helped you reach the accomplishments listed in Part 2. During the Joplin tornado I was living 30 minutes from touchdown. The Tornado was a mile wide and touched down in a bust town for over six miles. The Red cross was asking for any medical staff to assist in the relief efforts. I knew as a nurse I needed to help. At the flower shop decreased sales during summer months was really affecting our staff. Hours of operation were being shortened which was affecting staff income. I knew that big sales in the summer months was weddings so I brainstormed ideas on way to book more brides. 4) After practicing writing your accomplishments in a CV or resume-appropriate style, do you feel more confident in expressing your accomplishments to an employer? Briefly explain. If the accomplishment is consistent to the position I am applying to I usually do put it on my resume. Discussing sales goals on a resume for a staff nurse position has never made sense to me so I have not put that on my resume in years. I have a lot of experience, qualifications, and schooling to add to my resume so keeping pertinent information only is important otherwise my resume would be 2-3 pages. Accomplishment Categories Saving Time  Shortening a procedure.  Optimizing a process.  Establishing a new procedure.  Investing in new technology.  Re-training staff.  Identifying inefficiencies.  Changing a schedule.  Recommending new system. Saving Money  Using supplies more effectively.  Eliminating unneeded reports.  Contracting with a new vendor.  Reducing underperforming programs.  Properly scheduling staff.  Recruiting volunteers.  Creating something from scratch. 7

PHI1200  Finding a cost-effective solution. Making Money  Increasing sales/profits/market share.  Enlarging a market.  Finding a new market.  Expanding class offerings.  Developing new services.  Inventing something.  Winning a grant.  Enrolling new participants.  Retaining clients/customers/students.  Developing partnerships.  Upselling customers.  Extending contracts. Reducing Risk  Meeting government requirements.  Improving testing.  Fixing a problem.  Ensuring safety standards met.  Decreasing negative behaviors.  Increasing positive behaviors.  Protecting against a hazard.  Developing policy. Improving Quality:  Upgrading system or software.  Updating a course.  Facilitating employee training.  Instating best practices.  Implementing new procedures.  Boosting customer satisfaction.  Improving employee engagement.  Increasing teamwork.  Reducing errors. 8