Week 6
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School
Humber College *
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Course
1131
Subject
Medicine
Date
Dec 6, 2023
Type
docx
Pages
10
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Week 6
Questions to Answer
1.
What are the credentials of the writers to the document or chapter you are reading?
2.
From your perspective -- what are the two or three most important points made in the
reading?
3.
How did the reading contribute to your learning?
4.
How might the content influence your practice as a nurse in a helping relationship?
Video
Bill Matulich who has a Ph.D and is a clinical psychologist and a motivational
interviewer trainer.
Motivational interviewing is an effective way of talking with people about change
It’s evidence based
1200 publications and journals that cover motivational intervieweing in many different
countries
Why is it necessary?
o
Shouldn’t ppl naturally change their behaviour
o
Common practice suggests
o
Counselors will give people advice and expect them to change
o
But change isn’t quick and easy sometimes slow and difficult
People face many decisions that require some part of change like children to do home
Later on difficult decisions like accepting help
It’s difficult to actual make the change
When change is hard it isn’t because of lack of information or laziness usually its because
of ambivalence wanting and not wanting the change
Ambivalence is uncomfortable lead to anxiety which would cause procrastination
As person gets struck in ambivalence its mistaken for resistance
Natural condition of being unsure of change
When people get struck it could look like resistance
Motivational interewiving resolves ambivalence and helps client move towards change
and helps elicit a percan to motivate to change
The spirit of mi
o
Partnership collabolarity between client and counsleor no expert role
o
Acceptance- respecting clients autonomy, potential, strengths and perspective
o
Compassion- keep the client’s best interest in mind
o
Evocation- the best ideas come from the client – client acts on
4 skils to do mi
o
OARS
o
Open question
Are you in pain?- closed question
How do you feel?
What role does alcohol play in your life
What are the advantages that you see in moving?
Encourage client to talk about whats on your mind
o
Affirmations
Statements anything positive client notices about client
Awards, accomplishmenets
To build a sense of self-confidence
o
Reflections
Most important
Understanding what the client is thinking and feeling then saying it back
to client
Reflection
- I’ve been this way for so long feel like its my personality
Reflection- you feel like this is a normal part of your life
This shows empathy and see world in clients eyes
o
Summaries
A long reflection of more than one client statement
o
The four processes
Sequential in nature
Engaging
The process of establishing a trusting and mutually respectful
relationship
Some connection with client before changing behaviour
Attuning
Aligning
Joining with
Therapeutic relationship
Anything that helps client feel welcome, comfortable, understand
exceedind expections
Having mutual goals and
Client laves feeling hopeful
Pronounce name correctly
Dis-enganging
It’s important in motivitaional interviewing important to know
what not to do
Don’t assess right away by asking a bunch of question
Don’t tell client how to fix problem
Cdont come across as authority figure
Don’t label client
Focusing
Ongoing process of seeking and maintaining direction
Set agenda
Set agenda by considering clients goals and priorities
Effort to create clear direction
Use 4 basic oars
Evoking
Eliciting a client’s own motivation for change
Change talk
o
Client speech that favors movement in the direction of
change
o
I want
o
The reasons are
o
I wish
o
The more client engages in change talk more likely to
change behaviour
Ask questions for chang etalk
o
Why do you want to make a change
o
What are the reasons to change
Planning
Developing
a specific change plan that the client agrees to and is
willing to implement
SMART
William R. Miller, PhD. is an emeritus Distinguished Professor of Psychology and
Psychiatry at the University of New Mexico
Stephen Rollnick, PhD. is a professor of Health Care Communication in the School of
Medicine at Cardiff University, Cardiff, Wales, United Kingdom
MI involves attention to natural language about change with implications for how to have
more effective conversations about it, particularly in contexts where one person is acting
as a helpful professional for another
Many conversations occur in a rather dysfunctional way
MI is designed to find a constructive way through the challenges that often arise when a
helper ventures into someone else’s motivation for change
In particular, MI is about arranging conversations so that people talk themselves into
change, based on their own values and interests
Attitudes are not only reflected in but are actively shaped by speechs
Continuum styles of communication
Directing in which the helper is providing information, instruction and advice
Director is someone who tells people what to do and how to proceed
Implicit communication in directing is “I know what you should do, and here’s how to
dit. “
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Directing style has complementary roles for the recipient of direction such as obeying,
adhering and complying
o
Examples of directing are a physician explaining the contingencies and
consequences imposed by the court
Opposite end of the continuum is a following style
o
Good listeners take an interest in what the other person has to say, seek to
understand and respectfully refrain ( at least emporarily) from inserting their own
material
o
The implicit communication of a helper in a following style is “ I trust your own
wisdom, will stay with you and will let you work this out in your own way”
o
Complementary roles to a following style are taking the lead, going ahead and
exploring
o
There are times in most practices when following is appropriate simply to listen
as a human companion for example with a dying patient for whom everything
necessary has been done or a client who enters a session with strong emotion
o
In the middle is a guiding style
Skillful guide is a good listener and also offers expertise where needed
MI lives in this middle ground between directing and following,
incorporating aspects of each
Helping a child to learn a new task involves guiding – not doing too much
or too little to help
Righting Reflex
o
The desire to fix what seems wrong with people and to set them promoptly on a
better course, relying in particular on directing
Ambivalence
o
People who want to change see both reasons to change and to not change
o
Normal part of change process
o
There are also some people who need to make a change but themselves see little
or no reason to do so fro them developing ambivalence about change would be a
step forward
o
The most common place to get stuck on the way to change is ambivalence
o
When a person is ambivalent 2 kinds of talk mixed together
Change talk
The person’s own statements that favor change
Called “self-motivational statements”
Sustain talk
The person’s own arguments for not changing, for sustaining the
status quo
Ex I need to do something about my weight [change talk] but I’ve tried
about everything and it never lasts [sustain talk]
o
When ambivalent person meets helper with a right reflex is to take up the good
side of the argument bu the person who needs help doesn’t realize they need to
change
o
Client openness vs defensiveness change talk versus sustain talk is very much a
product of the therapeutic relationship
o
Resistance and motivation occur in an interpersonal context
o
Counsel in a way that evokes defensiveness and counter argument and people are
less likely to change
o
It also confirms the clinician’s belief that these people are difficult resistant and
intractable
o
It is a self-fulffiling prophecy
o
Client should voice the reason for change
o
Client needs to be voicing the reasons for change
o
Righting reflex involves the belief that you must convince or persuade the person
to do the right thing
o
You just need to ask the right questions, find the proper arguments, give the
critical information, provoke tehd ecisive emotions or pursue the correct logic to
make the person see and change
o
The perspective calls to confront the person with reality provide the solution and
when you meet resistance turn up the volume
o
Clients tend to respond in the predictable way thus leading to the erroneous
conclusion that all people with addications are characterologically immature,
fiercely defenced and “in denial”
o
People tend to feel bad in response to the righting reflex and causing people to
feel bad doesn’t help them to change
o
These questions for MI
o
“Why would you want to make this change?” 2. “How might you go about it in
order to succeed?” 3. “What are the three best reasons for you to do it?” 4. “How
important is it for you to make this change, and why?”
o
Then listens and gives short summary and asks
o
So what do you think you’ll do
So what is MI
o
Motivational interviewing is a collaborative conversation style for strengthening a
person’s own motivation and commitment to change
MI is first and foremost, a conversation about change
It can be brief or prolonged and it may occur in many different contexts with individuals
or groups but it is always a collaborative conversation, never a lecture or monologue
It is more a matter of guiding than directing
Also, as the name implies, in primary purpose is to strengthen motivation for change –
the person’s own motivation
Key points
o
Motivational interviewing is a collab conversation style for strengthening a
person’s own motivation and commitment to change
o
The overall style of MI is one of guiding which lies between and incorporates
elements of directing and following styles
o
Ambivalence is a normal part of preparing for change and a place when a person
can remain stuck for some time
o
When a helper uses a directing style and argues for change with a person who is
ambivalent it naturally brings out the person’s opposite arguments
o
People are most likely to be persuaded by what they hear themselves say
Spirit of motivational interviewing
o
Spirit of MI
o
Means there has to be underlying spirit so its not justa righting reflex
o
4 interrelated eelments of the spirit of MI
Partnership
MI is done “for” and “with” a person
Active collaboration between experts
People are the undisputed experts on themselves
No one has been with them longer or knows them better than they
do themselves
Mi is like dancing rather than wrestling
One moves with rather than against the person
Someone is till leading in the dance and skillful guiding is
definitely part of the art of MI without tripping or stepping on toes
MI is not a way of tricking people into changing it is a way of
activating their own motivation and resources for change
The expert doesn’t have to have all of the answers to someones
problem
Purpose is to understand the life before you, to see the world
through this person’s eyes rather thany superimposing your own
vision
Acceptance
Profound acceptance of what the client brings
Absolute worth
o
First acceptance involves prizing the inherent worth and
potential of every human being
o
When people experience being accepted as they are they
are freed to change
Accurate empathy
o
An active interest in and effort to understand the other’s
internal perspective to see the world through her or his eyes
o
We don’t mean sympathy a feeling of pity for or
camaraderie with the person
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o
Neither do we mean identification
o
Empathy is an ability to understand another’s frame of
reference and the conviction tha tis worthwhile to do so
Autonomy support
o
Acceptance involves honoring and respecting each person’s
autonomy, their irrevocable right and capacity of self-
direction
o
Directly acknowledging a person’freedom of choice
typically diminishes defensiveness and can facilitate
change
o
Affirmation
o
Seek and acknowledge the person’s strengths and efforts
o
Four person-centered conditions covey what we mean by
“acceptance
o
One honours each person’s absolute worth and potential as
a human being, recognizes and supports the person’s
irrevocable autonomy to choose his or her own way, seeks
though accurate empathy to understand the other’s
perspective and affirms the peroson’s trengths and efforts
o
Compassion
To be compassionate means to actively promote the other’s welfare
to give priority ot the other’s needs
Evocation
Instead of trying to find what someone lacks and fixing that
Instead spirit of Mi is that person has what you need and together
we will find it
When all 4 of these components intersect then the mi spirit emerges
Motivationall interviewing is a person-centered counseling style for addressing the
common problem of ambivalence about change
Change is fundamentally self0change
People are the expert on themselves no one knows more about them than they d
We don’t have to come up with all the good ideas
People have their own strengths, motivations and resources that are vital to activate in
order for change to occur
Therefore change requires a partnership a collaboration of expertise
It is important to understand the person’s own perspective on the situation, what is
needed and how to accomplish it
A conversation of change should feel like dancing not wrestling
Motivation for chanfe is not installed but is evoked it’s already there and just needs to be
called forth
Key points
o
MI is a person-centered counseling style for addressing the common problem of
ambivalence about change
o
MI is done for or with someone not on or them
o
Four key aspects of the underlying spirit of MI are partnership, acceptance,
compassion and evocation
o
Acceptance includes four aspects of absolute worth, accurate empathy, autonomy
support and affirmation
o
MI is about evoking that which is already present, not installing what is missing
Four processes in motivational interviewing
o
Engaging
Every relationship begins with a period of engagement
When people come seeking consultation or services they wonder and often
imagine what the provider will be like how she or he will treat them
Engaging is the process by which both parties establish a helpful
connection and a working relationship
Therapeutic engagement is a prerequisite for everything that follows
Engagement involves more than just being friendly and nice to the client
o
Focusing
The process of engaging leads to a focus on particular agenda why the
patient came to you in the first place
Provider may also have an agenda some of which overlap with the client’s
whereas others may not
Focusing is the process by which you develop and maintain a specific
direction in the conversation about change
In the course of helping relationships, a direction toward one or more
change goals usually emerges
These may be formalized in a treatment plan although we prefer a broader
change plan because treatment is often just one of many possible avenues
toward change
Within MI, the focusing process helps to clarify direction, the horizon
towards which one intends to move
o
Evoking
Understanding why the client wants to change and their own feelings
about it
Personal change requires the individual’s active participation in the change
process
Evoking is having the person voice the arguments for change
The righting reflex is to voice these arguments oneself which is
counterproductive to do so
People talk themselves into changing and are commonly disinclined to be
told what to do if it conflicts with their own judgment
o
Technical definition :Motivational interviewing is a collaborative goal-oriented
style of communication with particular attention to the language of change. It is
designed to strengthen personal motivation for and commitment to a specific goal
by eliciting and exploring the person’s own reasons for change within an
atmosphere of acceptance and compassion
o
Layperson’s definition: Motivational interviewing is a collaborative conversation
style for strengthening a person’s own motivation and commitment to change
o
Pracitioner’s definition: Motivational interviewing is a person-centererd
counseling style for addressing the common problem of ambivalence about
change
o
Planning
When people’s motivation reaches a threshold of readiness, the balance
tips and they begin thinking and talking more about when and how to
change and less about whether and why
At this stage people may seek information and advice how to proceed,
whether from a professional friend, a bookstore or the Internet
Includes both developing commitment to change and formulating a
specific plan of action
It’s a conversation about action that can cover a range of topics, conducted
with a
sharp ear for eliciting clients’ own solutions, promoting their
autonomy of decision making and continuing to eleicit and strengthen
change talk as a plan emerges
Planning is the clutch that engages the engine of change talk
Its an ongoing process
o
Mi is one clinical tool is used to move people through ambivalence and toward
change
The flow of motivational interviewing
o
Need engagement for process to begin
o
All the stages are ongoing engaging doesn’t end when focusing beings
o
Need to re-engage at various points along the way
Core skills and the four processes of motivational interviewing
o
Asking open questions
Invite the person to reflect and elaborate
Closed questions, in contrast, ask for specific information that can be
usually be offered as a short answer
Helps you understand the person’s internal frame of reference,
strengthening a collaborative relationship and finding a clear direction
o
Affirming
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General respects and honors the client as a person of worth, with the
capability for growth and change as well as volitional choice about
whether to do so
Interviewer also recognizes and comments on the client’s particular
strengths, abilities good intentions and efforts
o
Reflective listening
Fundamental skill in MI
Reflective statements that make a guess about the client’s meaning have
the important function of deepening understanding by clarifying whether
one’s guess is accurate
Allow people to hear again the thoughts and feelings they are expressing,
perhaps in different words and ponder them
Keeps the person talking, exploring and considering
o
Summarizing
Reflections that collect what a person has been saying offering it back as
in a basket
o
Informing and Advising
Because of the person-centered foundation of MI, people sometimes
mistakes
Mi one offers info or advice with permission
Second is not to just unload info on someone, but to understand their
perspective and needs carefully and help them reach their own conclusions
about the relevance of any info you provide
o
MI is a style of being with people an integration of particular clinical skills to
foster motivation for change
o
MI is a collobaritve partnership that honors and respect the other’s autonomy
seeking to understand the person’s interal frame of reference
Key points
o
Four key processes in MI are engaging, focusing, evoking and planning
o
Engaging is the process of establishing a helpful connection and working
relationship
o
Focusing is the process by which you develop and maintain a specific direction in
the conversation about change
o
Evoking involves eleiciting the client’s own motivations for change and lies at the
heart of MI
o
Planning process encompasses both developing commitment to change and
formulating a concrete plan of action
o
5 key communication skills used throughout MI are asking open questions,
affirming,reflecting, summarizing and providing info and advice with permission
o