Chapter 14^015 Worksheet copy
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Ogeechee Technical College *
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Course
1010
Subject
Medicine
Date
Feb 20, 2024
Type
docx
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3
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Chapter 14 and 15
1. The medical assistant must always remember that the quality of the correspondence reflects the standard of the medical clinic. 2. What are some brief business writing tips included in the text?
Follow the style and format determined by your provider-employee.
Think about key points to be addressed in the letter and organize them before beginning composition.
Establish a tone of voice.
Use only language that reader will understand
Most sentences should be short and contain only one idea or thought. 3. It is important that all correspondence contain no misspelled or incorrectly used words.
4. Proofread is the process of reading the document and checking for accuracy.
5. What are the components of a business letter?
Date line
Inside address
Salutation
Subject line
Body of letter
Complimentary closing
Keyed signature
Reference initials
Enclosure notation
Copy notation
Postscripts
Continuation page heading. 6. What are the different professional letter styles listed in the text?
Full block
Modified block; standard
Modified block; indented
Simplified. 7. What are the designated zones for accurate reading of envelopes by optical character recognition?
Return address area
OCR read area
Barcode clear zone
8. What is OCR?
Optical Character Recognition 9. Medical assistance may be involved in preparing other correspondence including:
Memoranda, meeting agendas, and meeting minutes. 10. What are applications of electronic technology in professional communication?
Email, Electronic health records, telemedicine, pager, and texting
Chapter 15
1. Medical transcriptionists sometimes referred to as health care documentation specialist.
2. What are the tasks for a medical transcriptionist?
Listen to voice recordings dictated by health care providers and create medical records in the proper format for the type
of document and according to the standards of the facility. May also review and edit medical documents created by speech recognition technology, to ensure accuracy between what was dictated and the document produced.
3. Outsourcing is the practice of contracting with a service outside
the clinic or hospital to a company where the task
can be accomplished at a lower cost and with a faster turnaround time.
4. Voice recognition software converts voice to text using a computer.
5. The medical transcriptionist serves as the quality assurance manager, responsible for risk management and the editor or auditor of the transcribed documents.
6. The patient has a right to privacy; therefore, medical information is privileged. 7. What does HIPAA stand for?
Health Insurance Portability and accountability Act
8. What does HIPAA state?
Protects the confidentiality of patient information ranging from medical records to personal identification numbers. 9. What is a confidentiality agreement?
The agreement signifies that the medical transcriptionist is committed to keeping all patient information confidential. 10. What are the different medical documents included in the chart?
Chart notes and progress notes History and physical examination reports Radiology reports Operative reports Pathology reports Consultations
Discharge summaries Autopsy reports Correspondence 11. Turnaround time indicates the specific time period in which a document is expected to be completed from the time it is received by the transcriptionist until it is returned to the provider to sign and make a part of the permanent medical record.
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