mkt270 paper

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School

Southern New Hampshire University *

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Course

270

Subject

Marketing

Date

Feb 20, 2024

Type

docx

Pages

3

Uploaded by HighnessRiverFrog36

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Savanah Francois MKT-270 1-2 Short Paper Characteristics of Successful Salespeople In the dynamic landscape of sales, possessing a diverse set of traits is essential for success. This paper explores my personal strengths in communication, relationship- building, persistence, adaptability, empathy, confidence, product knowledge, time management, and resilience. However, it also acknowledges an area for improvement, closing ability. This paper dives into a specific example of a sales pitch where I open up about my struggles when it comes to closing a sale. Following that is a comprehensive plan outlined to enhance my closing abilities and strengthen that trait. Strengths: Communication Skills: Example: Leading a cross-functional team, regular meetings, concise updates, and open communication ensured successful project completion. Relationship-Building: Example: Building strong client relationships through active listening and addressing concerns led to increased satisfaction and repeat business. Persistence: Example: Faced with a challenging problem, persistence in exploring solutions and seeking feedback resulted in a more efficient process. Adaptability: Example: Swift adaptation during a company-wide software transition ensured a smooth transition for the team. Empathy: Example: Recognizing a team member's struggle, offering support, and adjusting workloads strengthened team morale. Confidence:
Example: Exuding confidence in presenting a proposal to senior management garnered support and led to successful implementation. Product Knowledge: Example: Prioritizing staying informed about the product in a sales role increased sales and customer satisfaction. Time Management: Example: Balancing multiple projects simultaneously with effective time management ensured on-time, high-quality project completion. Resilience: Example: Demonstrating resilience in the face of setbacks on a challenging project led to successful completion within the expected timeframe. Area for Improvement: Unclear Value Proposition: Example: Difficulty closing a deal due to an unclear value proposition, resulting in a missed opportunity as the client opted for a competitor's solution. Impact: The struggle to close the deal highlighted the direct impact of insufficient closing ability on business success. Improvement Plan: Training and Education: Invest time in specialized training programs and workshops focused on sales closing techniques. Explore online courses or attend seminars led by industry experts. Mentorship: Seek mentorship from experienced sales professionals or team members with a strong track record in closing deals. Regularly discuss challenges, seek advice, and learn from their practical experiences.
Feedback and Evaluation: Request constructive feedback from peers, mentors, or supervisors after sales interactions. Use feedback to identify areas for improvement and adjust strategies accordingly. Continuous Learning: Stay informed about industry trends, competitor products, and market dynamics. Regularly update product knowledge to confidently address client needs during the closing stage. Networking and Peer Collaboration: Connect with fellow professionals in the sales domain to share insights and learn from each other's experiences. Collaborate with colleagues to discuss successful closing approaches and strategies. Goal Setting and Accountability: Set measurable goals for improvement in closing rates. Regularly assess progress and hold oneself accountable for implementing new strategies. Emphasize Commitment to Growth: Declare commitment to personal and professional growth in closing ability. Reflect on dedication to acquiring new skills, learning from experiences, and continuously refining the approach. In conclusion, recognizing strengths and areas for improvement is crucial for my professional development. This outlined improvement plan reflects a commitment to my willingness to learn and grow so that I can properly run my own business someday. The goal is not only personal improvement but also contributing to overall business success through closing effectiveness.
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