Discussion Post Unit 7
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May 28, 2024
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Discussion Overview
Marketers typically do their research to determine what will best appeal to consumers. Many brands are
created with the results of this research in mind. Over the years, many famous brands have been repositioned to reflect changes in customer preferences.
Topic: Product Brands Using the Library for your research, provide several examples of brands that have recently repositioned themselves. Then explain how they accomplished this task and discuss the following: Do you think the brands accomplished a successful repositioning strategy? Why or why not?
Hello Class,
As time goes on customers generally change their wants and needs. In response to this, companies that are consumer-based go through repositioning. Repositioning is “changing consumers’ perceptions of a brand in relation to competing brands” (Lamb et al, 2020, pg. 155). Before 2008, Starbucks had been ranked third in the market for its quality and dependability (Viau, 2020). After 2008, Starbucks was having issues. While the company was rapidly expanding, the quality of
service was dramatically declining (Viau, 2020). On top of this, Starbucks was dabbling in non-coffee markets, and the recession to soon come up would lead to the company facing a possible crisis (Viau, 2020). More and more people were shifting to cheaper coffee to compensate for the recession and several Starbucks stores closed as a result (Viau, 2020). In response, Starbucks launched a large marketing campaign to push for its new positioning (Viau, 2020). They solely focused on their coffee brand and how it was worth it for the price that customers to pay (Viau, 2020). With ads that stated phrases such as “Beware a cheaper cup of coffee. It comes with a price” and “If your coffee isn’t perfect, we’ll make it over. If it’s still not perfect, you must not be in a Starbucks”, it shifted customer perceptions of Starbucks. With the success of their ads, by 2014 they were in the black reporting $16 billion in annual revenue. By focusing on the basics and appealing to customers the importance of quality, their repositioning saved them as a whole!
Looking forward to the responses!
References:
Viau, B. (2020, October). 6 examples of brand repositioning that renewed company growth. The Market Veep Blog - Marketing Made Human. https://blog.marketveep.com/examples-of-brand-repositioning-
renewed-company-growth
Lamb, C. W., Hair, J. F., & McDaniel, C. (2020). MKTG (13th ed.). Cengage Learning US. https://purdueuniversityglobal.vitalsource.com/books/9780357127889
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