This week we were tasked with looking at servant leadership and adaptive leadership

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Liberty University *

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Apr 3, 2024

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This week we were tasked with looking at servant leadership and adaptive leadership. Adaptive leadership is how leaders help their followers learn and adapt to different situations. In public safety, situations can and will change rapidly. Leaders must be able to help their followers adapt to the challenges and obstacles they face every day. According to Northouse (2021), adaptive leadership is more follower centered instead of leader centered. Heifetz and Linksy, the founders of adaptive leadership, established four principles of adaptive leadership: Organizational justice, emotional intelligence, development, and character. Organizational justice is where a leader creates a place where all of the followers can be heard and have input. Emotional intelligence is where leaders value relationships with their followers. Development is where leaders help their followers learn and grow in the organization. Character is where “ Adaptive leaders demonstrate ethical responsibility and morality. They are transparent in their communication style and hold themselves to the same standards to which they hold their team” (McKimm et al., 2022). Our text describes servant leadership as a leadership style that “emphasizes that leaders should be attentive to the needs of followers, empower them, and help them develop their full human capacities” (Northouse, 2021, p. 253). Robert K. Greenleaf is known as the man who came up with and developed the theory of servant leadership. Along with servant leadership, another man, Larry Spears, developed ten characteristics that go with servant leadership. Those characteristics are: Listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to the growth of people, and building community. Each one of these characteristics can play a role in public safety. Listening is the communication between leaders and followers. In servant leadership, a leader listens to his followers first. In public safety, a leader who listens first makes his followers feel that their point of view on matters is heard and validated. Empathy is all about knowing where someone is coming from and being able to see things from their point of view. “When a servant leader shows empathy, it is confirming and validating for the follower. It makes the follower feel unique” (Northouse, 2021, p. 255). Showing empathy in a public safety leadership role allows followers to have their feelings or concerns validated. Followers feel like their leadership cares about them on an emotional level, not just a professional one. The healing characteristic is when leaders care about the well being of their followers. I think healing and empathy can work well together in a public safety aspect. When a leader has empathy towards followers, they are more likely to be more concerned about their well-being. This again brings the relationship of a leader and follower to a more personal level. Awareness seems to be a characteristic that may be hard for some leaders to have. “Awareness is a quality within servant leaders that makes them acutely attuned and receptive to their physical, social, and political environments” (Northouse, 2021, p. 255). A leader that can be aware of their own impact on others, whether good or bad, is something that would take time to develop. Persuasion is the ability to change the minds of your followers. Persuasion does not mean forcing someone to change their mind but being able to make an argument that leads to a follower seeing things from another perspective. This is good in a public safety setting when a leader needs or wants a follower to do things the way they see as best but does not want the follower to feel forced into doing so. When followers feel like they are forced to do something against their own will, it could lead to problems withing the department.
Conceptualization is focusing on the big picture and having a vison for the future, not just the present. A leader who can develop a vision for a department or organization can help the department grow tremendously. “Conceptualization also equips servant leaders to respond to complex organizational problems in creative ways, enabling them to deal with the intricacies of the organization in relationship to its long-term goals” (Northouse, 2021, p. 255). Foresight is being able to see into the future. Not literally but being able to tell what may come down the line later in time. Leaders should be able to anticipate success or failure based on what has happened in the past and present of their organization. This is good for public safety organizations because this can help leaders learn from past mistakes and predict what can happen for their department later on. Stewardship is all about accountability. Leaders should be accountable for their actions as well as their followers’ actions. Your followers are a direct reflection of your leadership. If they are failing at their tasks, it is probably because you are failing as a leader. Being able to recognize that and fix it by holding yourself accountable is a great characteristic to have as a leader. Committing to the growth of people. In public safety leadership you deal with people all the time, especially those you lead. A servant leader should be concerned about the growth of their followers. “Servant leaders are committed to helping each person in the organization grow personally and professionally” (Northouse, 2021, p. 255). Building community in public safety can be viewed as growing together as a department or organization. “Servant leaders build community to provide a place where people can feel safe and connected with others but are still allowed to express their own individuality” (Northouse, 2021, p. 255). Leaders need to foster a relationship with their followers that allows them to feel seen, heard, and that they are a part of something important. Followers are more likely to respond positively to this kind of environment. Out of all these characteristics, I believe that stewardship could be the most important and critical to a public safety leader. Since stewardship is about accountability, there’s nothing more important for leaders to be than accountable. There tends to be a lack of accountability in our profession and a lot of other professions anyway. “ For we must all appear before the judgment seat of Christ, so that each one may receive compensation for his deeds done through the body, in accordance with what he has done, whether good or bad” (New American Standard Bible, 1971/1995, 2 Corinthians 5:10). As Christians we will be held accountable for everything we do on this earth. God holds us to this standard so we must also hold ourselves and others around us to be accountable for our actions. References McKimm, J., Ramani, S., Forrest, K., Bishop, J., Findyartini, A., Mills, C., Hassanien, M., Al-Hayani, A., Jones, P., Nadarajah, V. D., & Radu, G. (2022). Adaptive leadership during challenging times: Effective Strategies for Health Professions Educators: Amee Guide no. 148. Medical Teacher, 45(2), 128– 138. https://doi.org/10.1080/0142159x.2022.2057288 New American Standard Bible. (1995). Thomas Nelson. (Original work published 1971) Northouse, P. G. (2021). Leadership: Theory and Practice (9th ed.). SAGE Publications, Inc. (US). https://ereader.chegg.com/books/9781071834473Links to an external site.
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