Assessment 1 guidelines ICTICT612

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Berkeley College *

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BUS-2281

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Management

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Apr 3, 2024

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Assessment 1 Guidelines- ICTICT612 Assessment Task 1 - Knowledge Test Provide your response to each question in the box below. Q1: Answer the following questions regarding industry-standard analysis and planning approaches to technical problems and management requirements: 1.1. Explain the below industry-standard analysis approaches to technical problems and management requirements:  SWOT Analysis  MOST Analysis  PESTLE Analysis  System Analysis Write your answer in 300-350 words. 1.2. Define organisational values. What is the importance of organisational values? Give the example of fifteen (15) common values that an organisation should strive to achieve. Write your answer in 250-300 words. 1.3. What is the purpose in the context of formulating contracts? Write your answer in 300-350 words. Industry-standard analysis and planning approaches to technical problems and management requirements Example answer: 1.1. SWOT Analysis S.W.O.T. stands for Strength, Weakness, Opportunities, and Threats. This is the most important technique used in business analysis. (You need to write more using your own words) MOST Analysis M.O.S.T. stands for Mission, Objective, Strategy, and Tactics. The MOST analysis is also a powerful technique to do business analysis. MOST analysis always works from the top. (You need to write more using your own words)

PESTLE Analysis also referred to as the PEST analysis and has been used in various business applications. PESTLE stands for Political, Economical, Social, Technological, Legal and Environmental. (You need to write more using your own words) System Analysis System analysis is a systematic problem-solving method for collecting and interpreting facts, looking system’s weaknesses, identify business problems, or decomposition of the system into smaller parts. (You need to write more using your own words) 1.2. Organisational values defined: Think of your organisational values as your company’s DNA and what separates you from the competition in your space. Your values reflect your business beliefs, principles, and decisions that define who your company is. (You need to write more using your own words) Importance of organisational Values:  They guide how everyone communications internally and externally  These values guide decisions by the business leaders and executives (You need to write more points of importance here) Fifteen (15) examples of organisational values that organisations should strive to achieve: 1. Integrity 2. Accountable 3. Commitment to Customers (You need to write more examples using your own words) 1.3. Purpose in context of formulating contracts is:  To Keep Proof of Details  To Avoid Misunderstanding  To Provide Security

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(You need to write more purposes using your own words) Q2: Answer the following questions regarding methods for evaluating and forecasting vendor and technology trends: 2.1. Explain the following six (6) methods used in evaluating vendor and technology trends:  Capability evaluation  Usability analysis  Measuring Interoperability  Measuring Integration Write your answer in 180-200 words. 2.2. Explain the following four (4) methods for forecasting vendor and technology trends:  Trend Extrapolation  Gompertz and Fisher-Pry Substitution Analysis  Analogies  Morphological Analysis (TRIS) Write your answer in 180-200 words. Example answer: 2.1. Following are the six (6) methods used in evaluating vendor and technology trends:  Capability evaluation  Usability analysis (You need to write and explain 4 [four] more moetheds using your own words) 2.2. Following are the methods for forecasting vendor and technology trends:  Trend Extrapolation  Gompertz and Fisher-Pry Substitution Analysis (You need to describe more methods using your own words) Q3: Explain the below five (5) major contracting requirements that are related to Information and Communications Technology (ICT):  The Offer  Acceptance  Consideration  Legal Intent  Competency Write your answer in 400-450 words Example answer: 3.1.

 The Offer  Acceptance  Consideration  Legal Intent  Competency (you need to explain each of the elements using your own woirds) Q4: Answer the following questions regarding methods of purchasing ICT equipment and services: 4.1. Explain the methods of purchasing ICT equipment and services. Write your answer in 400-450 words. 4.2. Explain the procedure for negotiating extensive organisational support contracts. Write your answer in 350-400 words. Example answer: Methods to purchase ICT equipment and services: Check if concept feasibility testing is required Check if early market engagement is required (You need to write more methods using your own words) Directives, policies, and guidelines You must follow the Procurement and disposal of ICT products and services (IS13) policy when buying ICT products and services. Generally, this means you must:  plan future procurement activities for high-expenditure, or high-risk products  ensure effective contracts are in place (You need to write more guidelines using your own words) 4.2. Procedure for negotiating extensive organisational support contracts  Address the conflict, not the person.  Engage in active listening.  Find shared interests. (You need to write and explain more steps using your own words) Q5: Explain the industry standards concerning service and product agreements. Write your answer in 100-150 words. Example answer: Please use the folliwng links for the answer of this question:

https://www.standards.org.au/engagement-events/strategic-initiatives/general-conditions-of-contract https://www.accc.gov.au/business/selling-products-and-services/unfair-contract-terms https://www.accc.gov.au/consumers/buying-products-and-services/entering-into-a-contract https://business.gov.au/products-and-services/contracts-and-tenders/laws-affecting-contracts

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List of References: Please provide appropriate referencing for all the assessment tasks. No referencing= Not Satisfactory

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