Body Benefits

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University of Utah *

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6023

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Management

Date

Apr 3, 2024

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docx

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4

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Body Benefits: Qualitative 1. What is Body Benefits’ current strategy? a. 2. Does anything about the state of the industry cause you concern about a significant investment such as the microderm abrasion machine? a. 3. What is your estimate of Body Benefit’s current market share in London? 4. Is Microderm abrasion a good fit with Body Benefit’s current strategy? Quantitative 1. Conduct a quantitative analysis of the microderm abrasion investment. In your base case assume Melanie is only looking at the ST Peel machine. Assume a tax rate of 28 percent and an opportunity cost of capital of 10%. For treatment prices initially assume conservatively that all (100%) of treatments are entire face treatments ($125). Assume a 5-year time horizon (the machine will only last 5 years and have zero salvage value). You agree to use a 5-year depreciation schedule (straight line). Ignore all the financing options as a financial professional you know that an investing and a financing decision are made separately. You will decide how to finance the machine another time. NWC changes are immaterial and do not need to be included. What are the NPV, IRR and payback? 2. Analyze the purchase of the Lames machine rather than the SP Peel unit. What are the NPV, IRR and payback for that machine? 3. Based on 1 & 2 above, which machine do you recommend? Why? 4. Assume other spas enter this space and drive prices down by 30%. What are the revised NPV, IRR and payback for the ST Peel machine option? For this case, you may attach a 1-page summary of your business case (quantitative analysis). Attaching your calculations will allow partial credit to be awarded. Quote – 22,500 for microdermabrasion machine Avg growth of all spas – 16% 600 spas in Canada Day spas : 58%(348) – 29%(101) Ontario, 28%(98) British Columbia 7.6M people spent between $345M – $500M annually Typical client – female with income of more than $50,000. Male clients - 25% of clients by April 2002 50% of clients between 31-54 years old 64% searched internet for spa, but initially tired on recommendation from family/friend
London 2001 – 336,539 population Melanie Griffin - Trained in 21 different lines of skin care - With $10,000 in capital opened Body Benefits in 1992 - In 1997 relocated to major intersection - 2001 filed for divorce and was audited, resulting in owing $16,000 in additional tax Offerings - Facials - Manicures(one employee focused solely on manicures) - Pedicures - Waxing - Aromatherapy - Massage therapy(registered massage therapist who rented one of the rooms at the facility, revenues separate from Body Benefits) - Related products Sales - 2001: total revenue $121,000 o 144 facials(75$ per facial) o Product sales accounted for 70% of total revenue o Remaining 30% is services Facials represent 30% of service revenues Rest was waxing, manicures, and pedicures o Lower sales levels from May to August o Booked 70% of the time that its open Clients - 420 customers, 90% female - 50% regular(once a month), 150-200 semi-regulars(3-6 times a year) - 35% students, 5% high school, 5% college, 25% University of Western Ontario - Remaining 65% included 20% did not live in London but traveled from Toronto, Oakville, Windsor, Chatham, and US o US clients biggest tippers Competition - Does not believe that anyone is a direct competitor, but considered her closest competitor Fayez Beauty Salon and DermaCare o Fayez BS 35 attendants Eight kilometers from Body Benefits Offers waxing, facials, manicures, pedicures, 5 different body wraps, and 9 spa packages
Only skin care product line is RVB Natura Charged 33% more than Body benefits for similar services o DermaCare 3 kilometers away Similar services to Fayez Also hair services and massage therapy from registered massage therapist Three facials Skin care lines: Dormer, Laroche, and Nuestra Does not advertise online Biggest competitor due to relations with plastic surgeon Microdermabrasion - 15-30 minutes - Little discomfort, no trauma or bleeding - Approximately 6 treatments before desired results Opportunity - 2002, client approached with opportunity - No current microdermabrasion in London Machine Purchase - ST Peel added benefits compare to others - $22,500 o $5,000 deposit o Monthly payments of $700 until full cost paid o Bank loan for $9,000 w/ annual interest 3% o 2 months until it could be installed and Griffin could be fully trained Trained at Body Benefits Other suppliers had training in Toronto, total cost and stay in Toronto: $500 o One year warranty o One year extended warranty for additional $150 o Machine last 10 years, Griffin wants to depreciate over 5 years - Lames – $12,500 - Inter Esthetics - $7,000 - Crystal-Pepita - $9,875 Potential Clients - 16 potential customers that are seriously interested o Cross section of general clients o 6 clients – 4 treatments o 6 clients – 6 treatments o 4 clients - 10 treatments o All treatments in year 2002 - Expected to service 16 new clients every 6 months - These clients were regular facial clients and receiving a facial after would reduce redness
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- Clients who needed 6 or more treatments – all would continue with regular facials - Only 2/3 of clients receiving 4 treatments would receive regular facials during 6 month treatment period - Costs associated with facials included skin care products used, which were minimal Offering Price - Silhouet-Tone’s recommended service price $125 per treatment for entire face - $175 for face, neck, and décolleté - Any other machine and treatment prices would be reduced by 15% Associated Costs - Same regardless of machine bought - Includes filters, crystals, and opening tips - One filter and one opening tip needed for each treatment - $2 per filter - $1.80 per opening tip - $24 worth of crystals per treatment - One external filter would need to be replaced once a year for $100 - 40 tips, 4 filters, and 9 day’s worth of crystals on hand at all times - Suppliers offered credit terms between 30 and 90 days, Griffin regular practice was to pay immediately Decision - How to promote the new service given limited funds? - What could she do to reduce the risk? - Would the addition of the microdermabrasion treatment solve cash flow difficulties?