Question 7 Aviation at least, how the pilot's mind worked and latterly, other aviation disciplines such as air traffic control and maintenance. psychology Question 8 The terms “pilot error” or “human error” are often used to simplify com-plex sets of causal and contributory factors with the result that safety measures can be focused on individual actions rather than higher systemic factors. True Question 9 Trust is an intangible element of commercial aviation which allows the system to produce not only high levels of safety performance but also to maintain its viability as a business. True 1/1pts Question 10 1/1pts focused on understanding, nitially This part of the SHELL model describes the human element of the aviation system, covering the human performance aspects of pilots, cabin crew, air traffic controllers, maintenance engineers, managers, passengers, and so on. Liveware /1Pt Question 11 1/1pts Inthe world of safety culture, nothing should be quite s0 terrifying as complacency 1/1pts Question 12 1/1pts The correlation between an authentic commitment to safety culture from senior management and an organization's safety performance may suggest how safety culture should NOT be managed.