Navigating Employee Training: Key Analysis and Strategies

Quiz: Employee Training and Design Week 1 n 4 analysis involves identifying who needs training and determining employees' readiness for training. Multiple Choice points awarded 2 points awarded 3 points awarded O Information Task Strategic Person Cost O @ O O Gwen Nelson, the marketing manager at CVM Corporation, wanted Adam Livingston, one of her direct reports, to learn how to create expanded spreadsheets with complicated filters and formulas. She sent Adam to three days of classroom-based Excel training. At the end of training, Gwen and Adam created a formal action plan to ensure Multiple Choice O satisfaction with the training. training program evaluation. transfer of training. documentation of completion of the training. O O @ O future planning for the development of other training programs. Which of the following is a computer application that can be used to provide electronic information for trainees to help them to apply skills training and expert advice on the job? Multiple Choice O network analysis management system learning management system performance support system transfer system O O @ O application management system

Star Adventures wants its product development professionals to develop teamwork skills to support a new cross-functional work process. They need the training to emphasize the use of highly experiential, challenging, structured learning activities. Which training method would be most appropriate for this situation? n points awarded Multiple Choice () cormors augmented reality simulations behavior modeling games and case studies O O O O Learning and development specialists at the FLX Corporation were designing a new training program on business analytics. They reached the point where they had selected the training methods for the program. The next step in the training design process is to ensure the transfer of training. n pone s True or False ored v 6 A major pressure point for training is p Muttiple Choice Soints awarded O incressing ssles high employee turnover. declining operating costs. declining corporate profitability. ® O O O poor or substandard job performance. HR specialists at the Greenbush Corporation were designing an onboarding process for all of the company’s new hires. They decided to start the process with the connection step so the new employees understand all the company policies and rules. " points awarded : ) True or False

The administration division of a large state government needs to promote continuing education for its very large workforce of over 70,000 employees. It needs a training option that is free or extremely low cost and that can be accessed through an Intemet connection. Based on this situation, which training method would be most appropriate? points awarded MriTzEiTEE (O classoombased nswuction ’ . MOOCs O unverstybosed courses Trainers at the Silver Corporation need to conduct sexual harassment training to more than 1,000 employees within a one-month period of time so the efficiency of the delivery of training is critical. Given this, which training method would be most appropriate? Multiple Choice O action learning o on-the-job raining O menorns 1 O Pairing up expatriates and their families with an employee from the host country is likely to occur in the phase. " Muttiple Choice points awarded returning-home predeparture on-site onshore O e O O

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Katrina Schultz, a customer service manager at the Orbit Corporation, would like to terminate Sean Adams, one of her direct reports. She claims that the employee is always on his cell phone and not focusing on his 11 work. You recommend she use a(n) to track the frequency of the behavior, so she can share that information with the employee. " points awarded Multiple Choice O forced distribution scale simple ranking method graphic rating scale organizational behavior modification method behavioral observation scale ® O O O Margita Ortiz, a general manager at the LXT Corporation, has a direct report who is struggling with meeting his production quotas and attendance. Based on this situation, Margita should not use the 1 2 approach as it will not provide guidance on improving employee behavior. n points awarded LT ored O behavioral QO compoaune quality atribute 1 3 Both the comparative and the attribute approaches to performance measurement are Multiple Choice " points awarded O high on reliability. O ohonswmegccongence O very high on validty.

14 points awarded Asher King, the accounting manager at the River Enterprises, is writing performance goals for his team for the next year. Based on the performance management process, the first step that needs to be taken is Multiple Choice O identifying the improvements needed. providing consequences for performance results. v 15 on points awarded 16 n points awarded Once the O P o ) . developing employee goals, behavior, and actions to achieve outcomes. O identifying performance outcomes for company divisions and departments. O providing support and ongoing performance discussions. Which of the following is an example of frame-of-reference training? Multiple Choice O Denzel makes managers aware of how errors influence ratings. Consuela focuses primarily on making managers aware of rating errors and how to reduce them effectively. P Hassan stresses having consistent standards of evaluation. Kalena focuses on eliminating politics through discussion among managers. O O |@| O Multiple Choice O criticism central tendency Francois emphasizes using the same idea of high, medium, and low performances when making evaluations. has been defined and employees' performances have been measured, it is necessary to feed that performance information back to the employees so that they can correct any deficiencies. expected performance ) input O O @ O misdirected effort

17 Which of the following s true about the quality approach to performance measurement? Multiple Choice. . The quality spproach adopts a systems-oriented focus. The quality approach does not advocate the evaluation of personal traits. The quality spproach relies primariy on a ofthe and resufts appr 10 The quality spproach has very low acceptability. 1 8 Engineers at the Eldorado Corporation collected data of different types of manufacturing defects in decreasing order of occurrence to better understand how to improve product quality in the future. This is an example ofa ;’:m werded Multiple Choice O cause-and-effect diagram process-flow analysis. histogram. Pareto chart O @ O O control chart, 19 is a factor to be considered in analyzing poor performance. Multiple Choice JInts awarded red O crucem Input Output Misdirected effort [ O O

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2 0 Which of the following is true regarding behavioral approaches to performance measurement? Multiple Choice points awarded O They adopt a very subjective approach to evaluating human behavior at the workplace. They assume that there are multple best ways to do the ob. They result in techniques that have low degree of validity and acceptabiliy. They link the company's strategy to the specific behavior necessary to implement that strategy. O @ O O Despite in training, the iques are not strong enough to be reliable.

Quix Week 4

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