Task 3 -BSBSTR801

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Unicom College of Business Studies, Rustam, Mardam *

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BSB41419

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Management

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Nov 24, 2024

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docx

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7

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Leadership style According to the leadership assessment reports attached to the files, my leadership style consists of coaching people instead of dictating them. So, the personal leadership style I aspire and strive to follow as an operational manager for King Edward VII college can be termed as transformational leadership. This typically implies that if a group of people working in my leadership start with a specific skill set, I will keep trying to use my knowledge and experience to help them sharpen those skills and acquire new, auxiliary skills. Innovation Strategies Following strategies are going to be used to make innovation an integral part of King Edward VII college: 1. Ensuring the availability of appropriate resources: Innovation and improvement of processes require resources. From physical resources and human resources to software and technology, different forms of innovation use different resources within an organization. In order to encourage and apply innovation in the organization, it is important for the management to ensure that all these resources are available in the organization at all times. This way, when the employees are prepared to take action towards the growth of the college, resources are not a barrier. 2. Nurturing the creative mind of the employees within the organization: Innovation within an organization is a continuous process of growth that requires a creative mindset of the stakeholders. In order to truly fuel and Amritpal singh BSBSTR801 11/11/2022
encourage employees the application of innovation within the organization, the management can work on events, interventions, tasks, and rewards that nurture the creativity of the employees within the college. Systems to support innovation Following systems are to be established within the organization to reinforce the innovation and encourage the awareness of the processes within King Edward VII college: 1. Social media marketing: Social media marketing is a form of digital innovation that has been taken up by every business in every industry. Social media platforms are used by the majority of the population in every nation. This makes them the perfect platform for every company to access and influence their target audience. As soon as King Edward VII college starts to participate in social media marketing, the stakeholders will be able to understand the working systems of innovation. This, in turn, will further benefit the cause of progress within the organization. 2. Common chat for contributions: Another system that should be set up for the college is the common group chat where the employees can share their ideas on innovation with each other and gain feedback. This will not only provide the management with plenty of innovative ideas but also encourage the employees by acknowledging their contributions to organizational growth in a public establishment. Amritpal singh BSBSTR801 11/11/2022
Resources to support innovation processes Following resources are required to be made available within the organization to reinforce the innovation and encourage the awareness of the processes within King Edward VII college: 1. Capital: In order to apply any innovative measure, financial capital is a crucial resource that the college must be prepared to spend. 2. Technology: Different forms of innovation require different technological reinforcements. Based on what innovative element the college is working on, it is important to have the technology ready. 3. Hardware: Most of the digital or technological innovations within an organization requires proper forms of hardware like laptops, computers, tablets, projectors, etc. 4. Human resources: The foundational element for the designing and application of any innovation is the set of people who will be using the methods. Hence, the availability of human resources ensures the proper application and development of the innovative strategies within the organization. Communication with stakeholders Email to CEO: Greetings Sir, I am writing this as a response to the conclusion we were able to draw in our previous meeting about the importance of innovation within the organization. As the Amritpal singh BSBSTR801 11/11/2022
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management team agrees with my suggestions of requiring innovation for the college in order to promote enrolment, retain staff, and increase revenue, I would like to request some of your time to present the ideas we have come up with in the brainstorming sessions held in the organization for the past four months. In the first month, the requirements identified include more regular performance reviews, job rotations, and paid subscriptions to podcasts. In the second month, the requirements identified include consideration towards diversity and cultural differences, accurate job descriptions, and “Grey matter” – valuing older employees. In the third month, the requirements identified include relevant online courses, chat forums, including more case studies, and catering for learning styles and preferences. In the fourth month, the requirements identified include social media marketing, international student promotions, encouraging exchange students, shared “professors”, and focusing on mental well- being. Based on these requirements and plans, I have conducted a cost/benefit analysis on the processes to identify the potential benefit associated with these innovative changes within the college. Based on the data provided by the management, it is noted that the human resource cost is $10,000, physical resource cost is $20,000, and the new systems/processes cost is $15,000. However, the successful completion of these processes have a much higher range of potential benefits for the college. Firstly, the staff retention benefits are around $50,000. This alone covers all costs and adds a $5,000 profit for the organization. On top of that, the increase in enrollment and the competitive advantages associated with these changes can range up to $100,000 and Amritpal singh BSBSTR801 11/11/2022
$20,000, respectively. This creates the potential of $125,000 in profit for the organization after deduction of all costs. I shall be highly obliged if you went through these documents and presented your valuable input on the processes that we can use to improve the performance of our teams. Thanks and regards, Amritpal Singh Operational Manager Email to Trainers: Greetings everyone, Hope you are all having a great day. This is to inform you that the innovative elements we have been discussing about in the organization for the past few months are on the verge of being finalized. We will soon proceed with the application of these elements. Some of these elements are reiterated below for better understanding, 1. More regular performance reviews, 2. Job rotations, 3. Paid subscriptions to podcasts. 4. Consideration towards diversity and cultural differences, 5. Accurate job descriptions, 6. “Grey matter” – valuing older employees. 7. Relevant online courses, Amritpal singh BSBSTR801 11/11/2022
8. Chat forums, 9. Including more case studies, 10. Catering for learning styles and preferences. 11. Social media marketing, 12. International student promotions, 13. Encouraging exchange students, 14. Shared “professors”, 15. Focusing on mental well-being. On behalf of the management team of King Edward VII college, I would like to take this opportunity to express our admiration and gratitude towards you for your unwavering loyalty and significant contributions to the improvement of the organization. We expect similar support and teamwork from all our employees in the future as well. For any queries, suggestions, or other requirements, directly contact your managers. Thank and regards, Amritpal Singh Operational Manager Proof of confirmation Email from CEO: Hello Amritpal, Amritpal singh BSBSTR801 11/11/2022
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I went through your email and I must say that I am thoroughly impressed with the techniques and ideas our team has come up with. King Edward VII college always encourages innovation and the resources required will be made available immediately. The cost analysis you have conducted and the potential benefits seem promising. Let me know how else I can help. Keep it up. Regards, Chief Executive Officer King Edward VII College Amritpal singh BSBSTR801 11/11/2022
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