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© Milpark Education People Management PEMA01-9 Assignment B 09 November 2023 Page 1 of 7 Module People Management (PEMA01-9) NQF LEVEL 9 FORMATIVE ASSESSMENT – ASSIGNMENT B Assignment (PEMA01-9/S2 11/2023) Due Date 09 November 2023 Exam Date 27 November 2023 Marks 70

© Milpark Education People Management PEMA01-9 Assignment B 09 November 2023 Page 2 of 7 INSTRUCTIONS FOR CANDIDATES 1. Read the following instructions CAREFULLY before answering the assessment, as failure to act upon them will result in a loss of marks. 2. Please type your answers – answers written by hand will not be marked. Assessments should be typed in Arial 12 pt. font with 1.5 line spacing. 3. The work created by you should be original and should not infringe the copyright of any other person. Plagiarism will be penalised and may lead to serious disciplinary action such as suspension or expulsion from the institution. 4. The use of artificial intelligence (including, but not limited to, ChatGPT, Google Bard and Bing) to generate answers is strictly prohibited. Doing so will be considered as cheating and will trigger the same consequences as the previous point. 5. No shared assessments will be accepted. In the case where students hand in shared work or work that is identical to the work of other students, both will be penalised and will receive zero for their assessments. In addition, disciplinary action will be taken. 6. Only assessments typed in English will be accepted. 7. You are required to upload your assessment electronically (refer to the Milpark Student Handbook for more information). To do so, you need to complete the assessment in the personalised assessment template available on myCourses . This is very important, as the template is barcoded. 8. The first page (page 1) of the personalised assessment template is for INTERNAL USE ONLY. Please commence the typing of your assessment on page 2 of that template.

© Milpark Education People Management PEMA01-9 Assignment B 09 November 2023 Page 3 of 7 Assignment B (PEMA01-9/S2 11/2023) Total: 70 marks Note Just a reminder of the attributes that are expected from postgraduate assessment submissions: • Answers that are properly structured (introduction, core discussion and conclusion). • Edited text (no language and spelling mistakes). • Referenced sources (according to the Milpark Reference Guide ). • The answer is the required length (staying within the word or page limit). • The question has been accurately interpreted (all aspects have been addressed). • The answer contains a unique and original argument (avoiding simple replication of course content). • Relevant and credible sources have been integrated to support the argument with expert opinions from literature. • The answer is supported with relevant theoretical perspectives (based on the critical evaluation of available perspectives). • The answer demonstrates analytical ability, advanced understanding and clarity of thought (a logically integrated presentation). • There is successful application of the relevant concepts and models (application to own or contextual examples).

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© Milpark Education People Management PEMA01-9 Assignment B 09 November 2023 Page 4 of 7 SECTION A (20 MARKS) – PARAGRAPH QUESTIONS Question 1 (20 marks) QUIET HIRING STRATEGIES ARE GETTING LOUDER Quiet hiring is gaining momentum, however there are upsides and downsides to the emerging work trend. Quiet hiring has become a trending topic this year with Gartner’s “Future of Work Trends for 2023” research forecasting that it will gain even more momentum in the coming months. By definition, quiet hiring is the practice of an organisation acquiring new skills without hiring new full-time employees. According to the Gartner research report, this trend will manifest itself in organisations in a few ways such as providing upskilling opportunities for existing employees, while simultaneously meeting evolving organisational needs. It will also focus on internal talent mobility, stated the research piece, ensuring that employees address the priorities that matter most without changes in headcount. Source: Letsebe, K. 2023. [Online] Available from CHRO South Africa: Quiet hiring strategies are getting louder [Accessed: 2023-08-31]. 1.1 Critically debate the concept of quiet hiring and how it impacts on organisations. (10) 1.2 Write a short paragraph on the benefits of a strategic human resource management (SHRM) approach and their processes. (10)

© Milpark Education People Management PEMA01-9 Assignment B 09 November 2023 Page 5 of 7 SECTION B (50 MARKS) – CASE STUDY Read the extract below and answer the questions that follow. HOW HR CAN INCREASE ITS INFLUENCE AND IMPACT IN THE NEW WORLD OF WORK Is HR getting the recognition it should at your organisation? The Covid-19 pandemic has placed extraordinary demands on people professionals as they help workforces adapt to rapid change – and as our working lives continue to evolve, HR professionals should be playing a vital role in shaping the future of work. For many employers, the Covid-19 crisis has highlighted the importance of strong and strategic people management, and raised the internal profile and influence of HR. Yet in other organisations, HR teams still do not feel influential within the business. Many struggle to get taken seriously by the C-suite, or to help shape the company’s overall strategic direction. New global research by Sage shows that more than half of C-suite leaders feel that HR teams are not playing a leading role in operational excellence; and only 40% of the C-suite are basing their business decisions on HR data. What is more, an even higher number of HR professionals themselves feel they are failing to take the lead in key areas of work. Source: Anon 2023. [Online] Available from PM Insight: How HR can increase its influence and impact in the new world of work | People Management (cipd.co.uk) [Accessed: 2023-08-31]. Question 1 (50 marks) Based on the above information, the following question needs to be assessed: How can HR teams build on all the hard work and responsibility of recent months to play a more influential and strategic role within their organisations? You are required to prepare a report of no more than 15 pages in which you address the areas detailed below: 1.1 Context of your organisation: Provide a succinct description of what your organisation does, as well as the competitive landscape of the organisation.

© Milpark Education People Management PEMA01-9 Assignment B 09 November 2023 Page 6 of 7 1.2 Identify three (3) senior line managers and two (2) HR Managers in your organisation to interview. During the interviews, you need to pose the following questions: • Explain how the role of HR has changed over the past 18 months in your organisation? Provide examples of the changes. • Explain how the HR team ensures that it cements their internal standing and impact in the organisation. • In your opinion, what is next for the HR function? Complete the following table as evidence of the five (5) interviews: # Interviewee Interview date Summary of responses to questions 1. Line Manager 1 2. Line Manager 2 3. Line Manager 3 4. HR Manager 1 5. HR Manager 2 1.3 Identify and critically discuss at least four (4) key themes from the findings/summary of responses. 1.4 Based on your findings, make five (5) specific, measurable, achievable, relevant and timeous (SMART) recommendations on how HR teams can build on all the hard work and responsibility of recent months to play a more influential and strategic role within their organisations. 1.5 Thereafter write a two-page literature review to provide insights on how Human Resource (HR) teams can make an impact - from monitoring mental health in a partially remote workforce, to fostering togetherness in a new style of workplace. You need to refer to at least five (5) different sources to inform your literature review. Below is one example of a relevant source for this activity.

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© Milpark Education People Management PEMA01-9 Assignment B 09 November 2023 Page 7 of 7 Robert Walters. 2020. HRs role in the new world of work. [Online] Available from Robert Walters Group: https://www.robertwalters.co.za/content/dam/robert-walters/country/south- africa/files/whitepapers/RW%20-%20The%20Role%20Of%20HR%20-%20E-guide.pdf . [Accessed: 2023-08-02] Your Table of Content page should include the following: • Introduction • Description of the organisation • Literature review • Summary of findings • Analyse the findings • Recommendations • Conclusion • List of references Technical requirements − Arial 12, 1.5 line spacing − Your answer may not exceed 15 pages. Notes: • Your response should be in report format. • You need to consult at least ten additional credible/academic sources to inform this discussion. These sources must be cited in-text and listed in full in your final reference list. Consult the Milpark Reference Guide. Marks will be deducted for incorrect referencing. TOTAL: 70 MARKS

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