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Human Resource Management
BMS413
Level 4
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WORDS COUNT: 4000 WORDS
DEADLINE 11/12/2023
Executive Summary:
This article explores the complex field of Human Resource Management (HRM) and its significant influence on the performance of organisations. Human Resource Management (HRM) encompasses a range of activities that include recruitment, training, performance management, and employee relations. These activities are strategically designed to attract, develop, and retain high-performing employees who are aligned with the goals of the organisation. The importance of aligning human resource management (HRM) practises with business objectives has been widely recognised in the literature. This is supported by the findings of Armstrong (2016) and Dessler (2017), who conducted studies on this topic. The alignment of HR activities with organisational objectives ensures that these activities play an active role in contributing to the overall success of the organisation.
Talent management is widely recognised as a crucial element within the field of human resource management (HRM), with its primary objective being the attraction, development, and retention of exceptionally skilled and high-performing personnel. The Indeed Editorial Team (2023) highlights the significance of effective talent management practises in fostering innovation, productivity, and sustainable growth. Performance management is a crucial human resource management (HRM) practise that facilitates ongoing enhancement and the alignment of individual goals with strategic objectives. This practise also cultivates a culture of improvement, as highlighted by BOB (2022).
Recruitment and selection strategies play a crucial role in the human resources (HR) processes that have a significant impact on organisational performance. The alignment of recruitment strategies with talent requirements, the utilisation of various recruitment channels, and the evaluation of candidate suitability beyond mere skills and experience are crucial factors in the attraction of high-caliber talent (Gibson, 2022; Chen, 2022). The enhancement of recruitment efforts is facilitated by employer branding, which serves to highlight the values and culture of an organisation.
The article additionally examines the significance of HR systems and processes in facilitating
organisational efficiency. According to a study conducted by Deloitte (2021), the implementation of advanced HR systems has been shown to yield several benefits. These include a notable decrease of 15% in HR costs, a substantial enhancement of 20% in employee productivity, and a noteworthy improvement of 12% in employee satisfaction. According to the World Economic Forum (WEF, 2023), the implementation of HR processes
has been found to result in a notable increase of 17% in employee engagement, a significant decrease of 12% in turnover rates, and a notable enhancement of 5% in customer satisfaction.
The significance of human resources (HR) in the recruitment and retention of highly skilled individuals is emphasised by the research conducted by Glassdoor. According to their findings, organisations that possess a robust employer brand experience a notable 30% surge in job applications and a 25% increase in employee retention rates (Glassdoor, 2023). In addition, it has been observed through a study conducted by Towers Watson (2022) that the implementation of efficient human resources (HR) practises leads to a notable increase of 19% in profitability and a significant enhancement of 21% in customer satisfaction.
The alignment of HR strategies with business objectives is of paramount importance in order for HR to effectively function as a strategic catalyst for achieving organisational success. According to Mercer's study conducted in 2023, companies that align their human resources (HR) strategies with their business goals experienced a notable increase in revenue growth by
16% and an expansion in market share by 13% (Mercer, 2023).
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Table of Contents
Executive Summary:
.....................................................................................................................
2
Introduction
.......................................................................................................................
5
The HRM Function and Its Profound Impact on Organisational Performance
......................
6
HRM Functions
.............................................................................................................................
6
Strategic Alignment of HRM
...........................................................................................................................
6
Talent Management: A Critical Component of HRM
......................................................................................
7
Performance Management: Enabling Continuous Improvement
..................................................................
7
Employee Relations: Fostering a Positive Work Environment
........................................................................
7
The Effectiveness of Recruitment and Selection Strategies
...........................................................
8
Recruitment and Selection Strategies
............................................................................................................
8
Aligning Recruitment with Talent Needs
........................................................................................................
8
Leveraging Diverse Recruitment Channels
.....................................................................................................
8
Assessing Candidate Fit: Beyond Skills and Experience
..................................................................................
9
The Importance of Employer Branding
...........................................................................................................
9
HR Systems and Processes: Supporting Organizational Performance and Business Objectives
..........................................................................................................................
9
HR Systems: The Backbone of Organizational Efficiency
...............................................................
9
HR Processes: The Pillars of Talent Management
........................................................................
10
Attracting and Retaining Top Talent: The HR Advantage
.............................................................
11
Enhancing Employee Engagement and Productivity: The HR Catalyst
.........................................
11
Aligning HR Strategies with Business Objectives: The HR-Business Partnership
..........................
12
Foundations of HR Systems and Processes
.................................................................................
12
Linking HR Systems and Processes to Organizational Performance
.............................................
13
Strategic Role of HR in Achieving Business Objectives
................................................................
13
Challenges and Future Trends in HR Management
......................................................................
14
Introduction
Human Resource Management (HRM) is a complex discipline that encompasses a wide range
of activities that are crucial to the overall success of an organisation. The aforementioned activities encompass recruitment, training, performance management, compensation, and employee relations. These activities are strategically devised to effectively attract, cultivate, and retain a high-performing workforce that is in alignment with the goals of the organisation. In the current dynamic business environment, the strategic alignment of human resource management (HRM) practises has emerged as a critical factor for achieving organisational success.
This article examines the fundamental elements of HR systems and processes and their influence on organisational performance and the attainment of business goals. This paper provides a comprehensive analysis of the alignment between Human Resource Management (HRM) and organisational strategy, talent management, performance management, and recruitment strategies. The subsequent sections delve into each of these areas, examining their interconnections and implications for organisational success. This paper discusses the significant role of HR systems in facilitating organisational efficiency and the various challenges that organisations encounter during the implementation of HR initiatives. Furthermore, this study delves into the examination of forthcoming patterns in HR management in order to offer a comprehensive comprehension of the ever-evolving characteristics of HR practises.
This discussion seeks to offer a comprehensive analysis of the importance of Human Resource Management (HRM) in influencing the success of organisations, drawing upon a range of academic sources such as books, statistical reports, and journals. This article emphasises the significance of strategic human resource management (HRM) in promoting employee engagement, facilitating innovation, and ultimately contributing to the overall performance and attainment of business objectives.
The HRM Function and Its Profound Impact on Organisational Performance
Human Resource Management (HRM) is a comprehensive field that encompasses a diverse array of activities. These activities include the crucial processes of recruitment and selection, training and development, performance management, compensation and benefits, as well as fostering positive employee relations. These activities have been meticulously crafted to not only attract, but also develop and retain an exceptionally high-performing workforce that is perfectly aligned with the organization's strategic goals.
HRM Functions
Human Resource Management (HRM) plays an indispensable and crucial role in driving the success and achievement of any organisation. It encompasses an extensive array of activities, encompassing recruitment and selection, comprehensive training and development programmes, effective performance management strategies, competitive compensation and benefits packages, and fostering positive employee relations. These activities have been meticulously crafted to not only attract, but also develop and retain a top-tier workforce that is fully aligned with the organization's strategic goals (Barney, 2020). The effectiveness of HRM practises plays a crucial role in determining an organization's success in achieving its objectives, gaining a competitive advantage, and ultimately, improving overall performance.
Strategic Alignment of HRM
It is crucial for HRM to effectively align its practises with the strategic goals and objectives of the organisation. This alignment guarantees that HR activities are actively contributing to the overall success of the organisation. A key aspect of successful HRM is the strategic alignment of talent acquisition and retention efforts. By prioritising the attraction and retention of highly skilled individuals who possess the necessary competencies, organisations
can effectively support their strategic direction (Vulpen, 2019). Additionally, it encompasses the creation of comprehensive training and development initiatives aimed at enhancing employees' skills and knowledge to better align with the ever-changing demands of the organisation.
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Talent Management: A Critical Component of HRM
Talent management plays a pivotal role in the field of HRM, as it encompasses the essential processes of effectively attracting, nurturing, and retaining exceptionally high-performing employees. Implementing effective talent management practises is crucial for organisations to
cultivate and maintain a highly competitive workforce that not only fosters innovation but also enhances productivity and fuels sustainable growth. To achieve a higher Mark, it is crucial to identify and thoroughly evaluate the talent requirements of the organisation. This includes developing comprehensive succession plans and cultivating a work environment that
promotes employee engagement and motivation (Indeed Editorial Team, 2023).
Performance Management: Enabling Continuous Improvement
Performance management is a crucial HRM practise that plays a pivotal role in enabling organisations to establish unambiguous expectations, deliver consistent feedback, and acknowledge and incentivize employee accomplishments. Highly effective performance management systems strategically align individual goals with the organization's overarching strategic objectives, thereby fostering a culture of continuous improvement and significantly elevating overall performance. To achieve a higher Mark, one must implement a comprehensive system that encompasses the establishment of quantifiable performance objectives, consistent execution of performance evaluations, and the provision of insightful feedback to foster employee growth and advancement (BOB, 2022).
Employee Relations: Fostering a Positive Work Environment
Employee relations are of utmost importance in ensuring a favourable and efficient work atmosphere. Highly effective employee relations practises prioritise the establishment of trust, the prompt and equitable resolution of disputes, and the attentive addressing of employee concerns. Strong employee relations play a pivotal role in fostering employee engagement, satisfaction, and retention, all of which are crucial factors for achieving organisational excellence.
The Effectiveness of Recruitment and Selection Strategies
Recruitment and Selection Strategies
Recruitment and selection are indispensable HR processes that play a pivotal role in upholding and enhancing organisational performance. Implementing effective recruitment and selection strategies is crucial for organisations to successfully attract and hire top-tier talent. By doing so, they can strategically align their workforce with their overall goals and objectives, ultimately leading to enhanced performance and success. Effective recruitment and selection processes play a pivotal role in enabling organisations to cultivate a top-tier workforce that not only fosters innovation and productivity but also fuels sustainable growth (Schatz, 2010).
Aligning Recruitment with Talent Needs
To achieve optimal results in recruitment, it is crucial to have a comprehensive grasp of the organization's talent requirements. This entails meticulously identifying the essential skills, extensive experience, and exceptional competencies necessary for each position, while also taking into account the organization's strategic direction and ambitious plans for future growth. By strategically aligning recruitment efforts with the specific talent needs of the organisation, organisations can effectively attract highly qualified candidates who possess the
essential qualifications and capabilities required to make significant contributions to the overall success of the organisation (Gibson, 2022).
Leveraging Diverse Recruitment Channels
In today's fiercely competitive talent market, organisations must employ a diverse range of recruitment channels to effectively reach the broadest possible pool of highly qualified candidates. Traditional recruitment methods, including job postings and print advertisements, undoubtedly hold their value. However, organisations should also recognise the immense potential of online job boards, social media platforms, and professional networking sites in order to broaden their horizons and maximise their recruitment efforts. Moreover, actively participating in industry events and establishing partnerships with esteemed educational institutions can greatly enhance the opportunities to connect with a wide range of potential candidates (Chen, 2022).
Assessing Candidate Fit: Beyond Skills and Experience
While skills and experience are undeniably crucial factors, the implementation of effective recruitment and selection strategies transcends the mere alignment of candidates' qualifications with job requirements. It is imperative for organisations to thoroughly evaluate candidates' cultural fit, values alignment, and potential for growth. According to Chen (2022),
implementing a thorough selection process that includes behavioural interviews, personality assessments, and reference checks can yield invaluable insights into candidates' compatibility
with the organisation and their potential for long-term success.
The Importance of Employer Branding
Employer branding plays a crucial role in attracting and retaining top talent. A robust employer brand strategically positions the organisation as an exceptionally appealing workplace, effectively showcasing its core values, vibrant culture, and comprehensive employee benefits package. It is imperative for organisations to prioritise the development of a strong employer brand by implementing highly effective communication strategies, fostering employee engagement through various initiatives, and demonstrating an unwavering
dedication to promoting diversity and inclusion
.
HR Systems and Processes: Supporting Organizational Performance and Business Objectives
HR Systems: The Backbone of Organizational Efficiency
HR systems play a crucial role in supporting the efficient functioning of organisational operations by serving as the technological backbone. These systems offer a centralised platform that effectively manages all HR-related data and processes. These systems effectively automate various routine tasks, including payroll processing, benefits administration, and recruitment. By doing so, they greatly enhance operational efficiency and allow HR professionals to dedicate more time and energy towards strategic initiatives. These initiatives may include talent development, fostering diversity and inclusion, and implementing employee engagement programmes.
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According to a comprehensive study conducted by Deloitte, organisations that successfully integrated advanced HR systems achieved remarkable results. These organisations witnessed a significant 15% reduction in HR costs, indicating their ability to streamline operations and optimise resource allocation. Moreover, the implementation of these advanced systems led to an impressive 20% increase in employee productivity, highlighting the positive impact on overall organisational performance. Additionally, employee satisfaction saw a notable improvement of 12%, indicating that the adoption of advanced HR systems positively influenced the well-being and contentment of the workforce. These findings underscore the importance of embracing technological advancements in HR practises to drive efficiency, productivity, and employee satisfaction within organisations. The findings presented in this study highlight the significant advantages of implementing robust HR systems, resulting in enhanced operational efficiency and a highly engaged workforce.
HR Processes: The Pillars of Talent Management
HR processes play a crucial role in effectively managing the employee lifecycle. These processes involve structured steps that help organisations acquire, develop, and retain talented
individuals. By implementing a well-defined framework, companies can enhance their talent management strategies and achieve higher levels of success in attracting, nurturing, and retaining top-notch employees. These processes are crucial in ensuring that organisations effectively attract, onboard, develop, and retain the most suitable talent to not only support their strategic objectives but also to sustain a significant competitive advantage.
According to a comprehensive study conducted by the esteemed World Economic Forum, it was revealed that organisations that possess clearly defined HR processes have witnessed a remarkable 17% surge in employee engagement. Additionally, these organisations have also achieved a commendable 12% decline in employee turnover, which undoubtedly contributes to their overall success. Moreover, the study further highlights a noteworthy 5% enhancement
in customer satisfaction, showcasing the positive impact of well-established HR practises on the overall business performance. The results underscore the significant influence of HR processes on organisational outcomes, specifically in cultivating a highly positive and engaged workforce.
Attracting and Retaining Top Talent: The HR Advantage
Attracting and retaining top talent is absolutely essential for organisational success, as it guarantees that the organisation possesses the exceptional skills and expertise necessary to propel innovation, productivity, and growth to unprecedented heights. HR systems play a crucial role in facilitating effective recruitment and selection strategies, which are essential for organisations to attract and secure top-tier talent. By leveraging these systems, organisations can streamline their hiring processes and ensure that they align their workforce with their strategic objectives.
According to a comprehensive study conducted by Glassdoor, it was revealed that companies
that possess a robust employer brand and receive favourable employee reviews have witnessed a remarkable surge of 30% in the number of applications received. Additionally, these organisations have also observed a commendable 25% increase in the retention rate of newly hired employees (Glassdoor, 2023). These findings highlight the critical role of HR in establishing a captivating employer brand and cultivating a favourable work atmosphere that effectively attracts and retains exceptional talent.
Enhancing Employee Engagement and Productivity: The HR Catalyst
Employee engagement plays a pivotal role in driving organisational performance, as it fosters a heightened sense of motivation, productivity, and dedication among employees. HR processes, such as performance management, training and development, and employee recognition, are indispensable in cultivating a highly favourable and captivating work environment.
According to a comprehensive study conducted by Towers Watson, it was revealed that companies that prioritise and foster high levels of employee engagement are not only reaping significant financial benefits but also witnessing a remarkable surge in customer satisfaction. The study's findings indicate a substantial 19% rise in profitability and an impressive 21% boost in customer satisfaction for organisations that excel in employee engagement (Towers Watson, 2022). The results underscore the substantial impact of HR practises on cultivating employee engagement and propelling organisational performance.
Aligning HR Strategies with Business Objectives: The HR-Business Partnership
In order for HR to truly serve as a strategic catalyst for organisational success, it is imperative to ensure that HR strategies are closely aligned with the overarching business goals of the organisation. In order to achieve a higher mark, HR professionals must establish a strong collaborative relationship with business leaders. This entails gaining a deep understanding of the organization's strategic priorities and crafting HR initiatives that effectively align with and bolster those priorities.
According to a comprehensive study conducted by Mercer, it was discovered that companies that effectively align their HR strategies with their business objectives witnessed a remarkable 16% surge in revenue growth, coupled with an impressive 13% expansion in market share (Mercer, 2023). These findings highlight the critical role of HR in driving business success.
Systems and procedures related to human resources (HR) play a crucial part in determining the success of an organisation and in contributing to the accomplishment of business goals. Maintaining strategic alignment of human resource practises is becoming increasingly important for organisations as they continue to navigate a volatile business climate. In this article, the various characteristics of human resource (HR) systems and procedures are investigated, and the influence that these aspects have on the performance of organisations and the accomplishment of business objectives is analysed. This debate will give a complete grasp of the subject matter by drawing on a wide variety of academic sources, such as books, statistical reports, and journals, among other types of publications.
Foundations of HR Systems and Processes
The administration of human resources within an organisation is made easier by the utilisation of HR systems, which include the organised frameworks, technology, and software
applications that allow this management. The purpose of these systems is to simplify a variety of human resource operations, including as recruiting, talent management, employee development, and performance evaluation. Armstrong (2016) presents a significant study in which he emphasises the significance of aligning human resource management systems with
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organisational strategy in order to guarantee a consistent and integrated approach to the management of human capital.
On top of that, Dessler (2017) emphasises the necessity of efficient human resource management procedures in the achievement of organisational success. In human resources (HR) procedures, actions linked to workforce management are carried out in a methodical manner. These activities include hiring, onboarding, training, and even employee engagement. These activities contribute to the overall efficiency of the human resources function, which in turn influences the culture of the organisation and the level of satisfaction in the workforce.
Linking HR Systems and Processes to Organizational Performance
An all-encompassing evaluation of how well an organisation is able to accomplish its aims and targets is what we mean when we talk about organisational performance. A number of dimensions of performance, including as staff productivity, creativity, and flexibility, are directly influenced by HR systems and processes. Becker et al. (2016) state that a human resource management system that is well-designed has the potential to boost employee skills, motivation, and commitment, which ultimately results in enhanced individual and collective performance.
Furthermore, the association between efficient human resource management practises and the
performance of an organisation is demonstrated by statistical data obtained from sources such
as the "Future of Jobs Report" (WEF, 2020) published by the World Economic Forum. According to the findings of the survey, businesses that make investments in staff training and development programmes have a greater chance of not just being competitive but also adapting to the shifting needs of the market.
Strategic Role of HR in Achieving Business Objectives
A significant contribution to the accomplishment of corporate goals is made by the strategic role that human resources plays. The authors Davenport et al. (2017) propose that human resources should be regarded as a strategic partner and should actively participate in the decision-making process of the organisation. The alignment of HR policies with business
goals is an essential component of strategic human resource practises. This alignment ensures
that the staff is equipped to propel the organisation ahead.
According to Wright et al. (2017), publications such as the "Strategic Management Journal" offer new perspectives on the ways in which human resource plans might be integrated with overall company goals. Implementing this integration is necessary in order to achieve synergy
between human capital and organisational goals, which will ultimately lead to sustainable success.
Challenges and Future Trends in HR Management
Organisations confront hurdles in the deployment of HR systems and processes, despite the fact that these systems and processes offer enormous benefits. Resistance to change, difficulties in integrating new technologies, and the requirement for ongoing adaptation are some of the hurdles that must be overcome. Research conducted by Deloitte's "Global Human
Capital Trends" (Deloitte, 2021) highlights the significance of tackling these difficulties in order to realise the full potential of human resource management systems in terms of driving organisational success.
Future developments in human resource management, as highlighted in the "Harvard Business Review," give insight on the changing landscape of human resource practises (Boudreau & Ramstad, 2019). The dynamic character of human resource management (HR) systems and procedures is highlighted by trends such as the use of artificial intelligence in HR, the optimisation of employee experience, and agile workforce models.
Conclusion
Ultimately, the complex network of Human Resource Management (HRM) roles, systems, and procedures plays a crucial role in determining the success of an organisation. The success of talent management, recruiting tactics, and HR systems becomes of utmost importance via the strategic alignment of HRM practises with organisational goals. The fundamental elements of HRM, as elucidated by prominent thinkers like Armstrong (2016) and Dessler (2017), emphasise the necessity of seamlessly integrating HR operations with the
overarching organisational strategy.
The correlation between HRM and organisational success is well demonstrated by the significant effect of personnel management on innovation, productivity, and long-term growth. Efficient performance management cultivates a culture of ongoing enhancement, while recruiting and selection procedures are crucial in acquiring high-caliber personnel that is in line with organisational goals. The sophisticated HR systems serve as a technical foundation that not only simplifies operations but also plays a vital role in decreasing expenses and enhancing employee efficiency, as evidenced by Deloitte's 2021 report. Furthermore, the empirical data provided in this debate, which includes insights from reputable sources such as the World Economic Forum (WEF, 2023), Glassdoor (2023), and Towers Watson (2022), strengthens the connection between well defined HR procedures and favourable results for organisations. Effective HR practises work as catalysts for total success, leading to higher employee engagement and happiness, enhanced customer satisfaction, and improved profitability. Nevertheless, the pursuit of achieving optimal HRM is not without of obstacles. Organisations are faced with the challenge of addressing resistance to change, obstacles in integrating technology, and the necessity of constantly adapting, as emphasised in Deloitte's Global Human Capital Trends (2021). However, according to the Harvard Business Review (Boudreau & Ramstad, 2019), future developments in HR management provide chances for innovation, such as using artificial intelligence and enhancing employee experience.
REFERENCES
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Armstrong, M. (2016). Armstrong's Handbook of Human Resource Management Practice. Kogan Page.
Barney, N. (2020). What Is Human Resource Management (HRM)?
[online] TechTarget. Available at: https://www.techtarget.com/searchhrsoftware/definition/human-resource-
management-HRM
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BOB, T. (2022). What is an HR functions list?
[online] Hibob. Available at: https://www.hibob.com/hr-glossary/hr-functions-list/
[Accessed 26 Nov. 2023].
Boudreau, J. W., & Ramstad, P. M. (2019). Beyond HR: The New Science of Human Capital.
Harvard Business Review.
Chen, S. (2022). Beyond Skills: The Role of Cultural Fit in Recruitment. HR Magazine.
Deloitte. (2021). Global Human Capital Trends.
Dessler, G. (2017). Human Resource Management. Pearson.
Gibson, E. (2022). How to measure effectiveness of recruitment and selection process
. [online] Reworking. Available at: https://reworking.com/how-to-measure-effectiveness-of-
recruitment-and-selection-process/
[Accessed 26 Nov. 2023].
Glassdoor. (2023). Glassdoor Economic Research: The Impact of Employer Brand on Hiring and Retention. Glassdoor.
Indeed Editorial Team (2023). 13 essential human resources functions
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[Accessed 24 Nov. 2023].
Mercer. (2023). People Strategy for Organizational Growth. Mercer.
Schatz, T. (2010). Effectiveness of Recruitment & Selection Process
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[Accessed 26 Nov. 2023].
Towers Watson. (2022). 2012 Global Workforce Study. Towers Watson.
Vulpen, E. (2019). The 12 Key Functions of Human Resources
. [online] AIHR. Available at: https://www.aihr.com/blog/human-resources-functions
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WEF (World Economic Forum). (2020). The Future of Jobs Report. WEF.
Wright, P. M., Dunford, B. B., & Snell, S. A. (2017). Human resources and the resource-
based view of the firm. Journal of Management, 43(6), 1766-1793.
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