BSBPMG534 Assessment Task 1

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Greenwich English College *

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534

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Management

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Nov 24, 2024

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docx

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Uploaded by CommodoreHippopotamus1544

BSBPMG534 Manage project human resources Assessment Task 1: Knowledge Tests Q1: Write a short note on the importance of human resources in a project. Also, explain the methods to identify and plan the human resource requirements. Answer in 200 – 250 words. Mainly, a Project is used to achieve the planned objectives. The human resources in a project are important because it involves the processes that organize, employ financial resources as well as direct the project team. About the members, their participation is very advantageous because they are involved in the planning of the project and the determination of decisions, by doing this process the members gain more experience about the process and reinforce their obligation to the project. And how the study is carried out. It is recommended to have a simple analysis of what it is and how it interrelates with other areas of knowledge, and then a more specific study of all its components and interactions. In this area of knowledge there are different processes:  Planning human resources management: which is the development of identifying and witnessing the roles, responsibilities, skills of each team.  Acquire the project team: it is about the process of authorizing the availability of human resources and organizing an essential team.  Develop the project team: the process of mutual action of team members and the general environment of the team to improve performance within the project.  Manage the project team: the process of analyzing the performance of team members, solving problems, and deciding on changes to improve performance. Q2: How can you determine the required project personnel levels in a project? Answer in 70- 100 words. A requirement is a capability or condition that must be present to satisfy a specification or need. Human resource requirements refer to the specific skills or attributes needed by the people performing the project work. It may also be a human resource requirement to have someone on the project team with a specific certification. Consider a construction project where a certified electrician must perform certain work activities. The human resource requirements of a legal project may involve someone with a degree and a license. Another requirement might relate to their availability. The project manager creates the list of human resource requirements. He will also seek input from the project team members and this list includes: - Activity resource requirements. - Work Breakdown Structure Dictionary - Project management plan - Business environmental factors - Organizational process assets

Q3: Explain “Project Organisation Structure” in project management. Answer in 50 -100 words. The Project Organisation Structure, it is a structure that provides the coordination and implementation of project activities. Its main objective is to create an environment that promotes communication and relationship between team members with a small number of conflicts within this project so as not to generate an unpleasant scenario for the members. A fundamental part is an organization chart since it leads to the success of the project, because in this graphic representation it indicates where each member is located in the project configuration. Q4: What is the importance of the correct allocation of personnel to the project? Answer in 100 – 150 words. Mainly, it should be known that Resource allocation helps to choose the best resources available for your projects avoiding overexploitation of employees. In project management, resource allocation or resource management is the planning of activities and the resources demanded by those activities, considering the availability of resources and the time required in the project. If it is a correct allocation of resources, it increases the efficient use of the available means throughout the company to maximize its usefulness. But this can bring challenges in this assignment, such as knowing what resources to allocate and being able to manage them throughout the duration of the project as long as in an appropriate way. Q5: What are the techniques, tools, strategies and human resource management methods used to support and engage personnel in project management? Answer in 300 – 350 words. Proper Human Resource Management (HRM) methods, techniques and tools are very important for HR managers to ensure the commitment and performance of project staff. The human resources department is in charge of covering the appropriate tools and techniques that they can use to ensure that the company always runs well. With these tools, it is possible to achieve the goals required by the managers and the objectives of the company, so when this is achieved, the employees are successful because they were part of the process. Planning human resources management is the process of determining and witnessing the roles, responsibilities that are had in the company, the necessary skills and the establishment of a management plan for the staffing of the project since this can be achieved. meet all the goals that are required. Therefore, the benefit of this process is that it dictates the functions and responsibilities of the project, the organization charts of the project since with this allows the company to know how decisions should be made and the personnel management plan. There are several ways to document the roles and responsibilities of team members, which as is known is a fundamental part within a company to avoid conflicts and confusion within the members. Formats are typically classified into three types: hierarchical, matrix, and text-oriented. Additionally, some project rewards are listed in subsidiary plans, such as risk management, quality or communications plans. It is said that whatever method the company wishes to use, the objective is to ensure that all members of the company know and understand what their functions and responsibilities are,

there are two examples, the hierarchical format where they are shown which are the High-level functions and the text format is appropriate to testify to the specific responsibilities of each person within the project. Q6: Describe the steps involved in negotiating, defining and communicating project role description. Answer in 50 – 100 words. The purpose of a project staffing plan is to ensure that the project has enough human resources to achieve the success of the job. Defining project roles, a role is defined as the behavior that is expected in a specific job or the status of an individual or work group for a project and by using the models that are based on the staffing roles and project management where workers are related to their specific task assignments, makes this approach help to provide greater clarity between members throughout the development of the work. Negotiating project role descriptions, is done so that project stakeholders are consulted to resolve suggestions for project functions. Communicating clear descriptions of project roles makes projects effective and successful, a communication plan is valuable. Q7: What are the methods for ongoing development and training of project team members? Answer in 200 – 250 words. About employee training and development, it is about learning, that is, software skills training, workflow refinement are examples of employee training and development important factors for each member. According to the training, it is related to teaching the member of the project team new skills in order to cooperate to improve their work performance, which is what is analyzed and also to be more effective at the time of work. Some examples of team member training programs may include: - Training on the use of a new work management software. - Training on how to use new machinery to increase productivity. That is, training is directly related to the objectives proposed by each company and its internal processes. In another vein, development is related to improving the skills that members already have. So, companies invest in workshops on interpersonal communication, tutoring for future leaders, with the aim that it is a better development of the members more and more at work. Also, development is related to general skills such as communication, leadership and project management, since people throughout the job need training. It is recommended that if you work in a small or medium-sized organization, you can play the roles of recruiter, trainer and team leader to help both in the training and in the development of the work members not only at the beginning but throughout the process.

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Q8: How would you measure and improve individual’s performance? Answer in 250 – 300 words. In the performance management cycle, measurement is a phase where it is presumed that the manager or evaluator (depending on the role chosen by the company) must observe and guarantee the performance of the objectives already established and thus monitor them in order to maintain all in the best way without hindrance. However, this drives both overall and individual performance during the project period. This generates an effective meaning to the performance management system, since it is a system for management as has been mentioned and that is not only for the evaluation of performance but that this measurement entails improvements for the company and and not only in the evaluation of the performance. A performance management system is a tool for management, where, it should be noted that without this performance, the achievement of the objectives set in the company could not be measured From the company side, the entire performance management system, mentioned above, would be measured, together with the monitoring and measurement process, which is designed to protect the company's strategy and the fulfillment of the corporate objectives that each one of them makes. Also, the monitoring and measurement provide resources for any after the development and adjustment of the strategy, but also for the objectives that will be planned in the future by each one. Q9: What are the factors that affect the performance of project team members? Describe the steps involved in monitoring performance of individuals in a project. Answer in 150 – 200 words. The factors that affect performance are that by not having the difference between exceptional performance and poor performance, you cannot reward superior performance, nor correct and develop inferior compliance. And on the part of managers who do not measure performance, they affect the team since they cannot see where they have to improve the work of their teams. To begin with, performance monitoring is the systematic summary and analysis of information related to the execution of the task or job that has been requested. That is, as this task is carried out, someone must summarize the information to obtain an even clearer picture of the performance, then first you must know what the objective and the KPI are, which are measurable signals that demonstrate something that has been achieved or no, to estimate the KPIs, it is from the beginning during the establishment of the objectives in order to get the employees already chosen to start with the summary of information immediately. Q10: What are the issues related to team morale? Describe the method to tackle team morale issue. Answer in 150 – 200 words. Employee or team morale is the general perspective that people have regarding their organization or business. In this context, it refers to the trust that individuals and groups have in a company or organization. When team morale is high, it means that your employees are satisfied and committed to their work. Conversely, when morale is low, it means that your employees are dissatisfied. It is important to pay attention so you can identify when someone is suffering from burnout or if

they feel disconnected from their work. These are very general examples, but there are many factors that can affect employee morale. The method to tackle is: - It must be reinforced that the project team has the necessary support in any area to complete the work of the project, and the role of the team is to provide the manager with what he or she needs to succeed. - Build trust with your team - Give recognition - Run a realistic company - Train managers Q11: What is the role of interpersonal communications, counselling and conflict resolution in maintaining a positive working culture in an organisation? Answer in 150 – 200 words. The role of interpersonal communications is a very important skill for the project manager to be able to guide his project team well and not have obstacles in the development of the project. And this interpersonal skill is having the sufficiency of establishing a correct relationship with others. Counselling is an advisory service that is according to the needs of each project, generally it is from a person with more experience to a person with less experience in a specific subject that is required. And this, can be an ongoing service and can be used at any point in a person's career to improve performance. And finally, the conflict, when the project management plan is established, a conflict resolution is included, that is, as in every field, conflicts can be generated for some type of reasons within the project that is presented, therefore, The goal of this project team is to work together and understand and respect each individual's views on tasks and in their professional field. There are several steps in conflict resolution models that are normally accepted as the norm and adopted by organizations as their conflict resolution procedures and the number of steps they must take to resolve is according to needs. Q12: What is inter-project and intra-project human resource conflict? How can you manage these conflicts? Answer in 200 – 250 words. In the classification of conflicts we find intergroup and intragroup conflicts. We often find ourselves in situations of competition between groups, and intergroup confrontation seems inevitable. This would be the case, for example, between companies. People who are on the fringes of the group are often the ones who best handle issues with the outside, so that often being in the center, at the head, is unfavorable for the management of intergroup conflicts. High levels of intergroup deadlock lead to stress for members on the inside, to the point of focusing more and more on compliance with internal rules to avoid discomfort. On the other hand, we find intragroup conflict. In this case, the conflict is between members of the same group. It is the one that would occur within a company. The difference between intragroup and intergroup conflict is that one occurs within a group and the other occurs in the relationship between two groups. Good conflict management by a leader can prevent these disagreements from becoming a major problem at work. To identify possible sources of conflict, it is essential to maintain close

contact with the other members of the team. This is the only way to prevent the situation from escalating to a larger scale. Adopting company philosophies such as Happy shifting, which encourages a good atmosphere and the recognition of a job well done, will also help to keep conflicts at bay in the office. Q13: Write a brief note on disbanding of the project team. Answer in 200 – 250 words According to the closing of the project, the most difficult point is the dissolution of the project team, and this must begin to be planned before the closing, if it is not done correctly it can lead to the misallocation of candidates who are not valid for the project. and likewise, the dismissal of employees who do not deserve that decision. The dissolution should be done through organizational policies and procedures where they should take a moment to celebrate the achievements, knowing what the future development of the individual and the team will be. And regarding the project manager with a meeting can dissolve with excellent conclusions for all team members. Congratulate each member of the team because they completed everything that was proposed with their objectives from the beginning, and emphasize the role of each one, and also generate a discussion about what were the problems that arose among the members or among the management. Also, ask how they think they used their skills or how they could use them in a future project. Generate a meeting with positive notes, creating an open but positive debate by listening to the opinions of the members who helped. Finally, ask what they learned that could lead to future projects with their skills already exposed in the project and views, and what types of future projects could be expanded according to the project already completed. Q14: List any seven (7) methods used to identify human resource issues. Answer in 50 – 100 words Each time a project is completed, it must be reviewed and evaluated how successful and true each point of the project has been, thus establishing which areas could be improved for future projects. The seven methods used to identify human resource problems are: 1. Human Resource Management Issues 2. Communication Issues 3. Diversity 4. Post-implementation review 5. Document a complete picture 6. Be honest 7. Input into future projects

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References https://www.mypmllc.com/project-management-resources/free-project-management- templates/human-resource-requirements-template/ https://teamdeck.io/project-management/resource-allocation-for-project-managers/ https://www.differencebetween.com/difference-between-intergroup-and-intragroup-conflict/ https://www.aihr.com/blog/human-resource-best-practices/

BSBPMG534 Assessment Task 1

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