11/8/23, 2:58 PM
8004OMGT_23T6: Assessment 2
https://learning.aib.edu.au/mod/assign/view.php?id=130797
1/2
Adelaide, SA time:
08:28AM November 9
Print
Due:
Thursday, 7 December 2023, 11:55 PM
Submission point
Following your analysis in the first assessment, it is now time to think about how to take the operations into the next stage of the Hayes and
Wheelwright Four Stage model and make it a means to deliver superior value to customers.
Overall, your report critically analyses and evaluates one process (or operation) in an organisation and proposes two well-justified
recommendations for improvement. The organisation can be the one you worked on for the first assessment, or can be any other organisation
from service, not-for-profit, public, manufacturing, etc. you are familiar with.
Subject Learning Outcomes
1. Demonstrate advanced understanding of operations management principles, frameworks, and contemporary topics.
2. Critically analyse and evaluate operations management issues.
3. Clearly, concisely, and credibly communicate operations management knowledge to others.
4. Apply relevant principles and frameworks to develop innovative and evidence-based solutions for complex operations management
issues.
Task
Specifically, you need to:
Clearly describe the selected process (or operation) so that the reader can clearly understand it. Please ensure you present a process (or
network) map to support your discussion. If the process is large, you may focus on only a part of it, i.e. delimit the scope
Critically analyse and evaluate the selected process (or operation) using relevant operations management principles taught in any two of
the following topics:
Process positioning (Discussed in Week 3)
Process analysis (Discussed in Week 3
Supply chain management (Discussed in Week 4)
Lean synchronisation (Discussed in Week 4)
Digital transformation and Industry 4.0 (Discussed in Week 5)
Risk and resilience (Discussed in Week 6)
Based on your analysis and evaluation, propose and justify two recommendations—one for each selected topic—that can take the
operations to the next stage of the Hayes and Wheelwright Four Stage model.
Requirements
The required word length for this assessment is
3000 words
(+ 10% before penalty applies).
In terms of structure, presentation and style you are normally required to use:
Weight:
65%
Format:
3000-word written report (+10% tolerance)
04:16
