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Student name: Caio Berocan Assessor: Susana Date: September 12, 2022 Business this assessment is based on: WORLDUCATION Leadership role assumed by student (e.g., Customer Service Manager): Sales and Marketing Manager Team using critical thinking (e.g., Customer services team): Customer service personnel. Individuals whose roles require critical thinking within the team (e.g., sales representative): Identify at least one individual within the team. johnnie Halfer (digital sales supervisor) Section 1: Plan and analyse critical thinking

When people from diverse backgrounds work together, everyone benefits. But for cultural diversity to function, everyone must believe this to be true. When a company's culture is diverse, everyone working there feels like they belong. To attract a larger audience, diversity is essential. When a group's members represent a wide range of cultures, it becomes much simpler to reach out to a wide and varied audience. Since studies have shown that teams with a wide range of racial and ethnic backgrounds perform better than those with a narrow range of backgrounds, we've intentionally built our team to include people of all backgrounds. Critical thinking within the workplace Provide an overview of the workplace (your team) What are the objectives? The social enterprise Worlducation, which makes tablets for elementary school pupils, was launched in 2016. Also, we want to create software, tools, and activities that are fun and effective for elementary school kids to use in the classroom. What are the key operational processes? What resources are required for your team to operate? List at least one source of information you used to answer this question. Worlducation is a social venture that makes tablets for use in elementary schools. In addition, they have a dedicated staff working on new programmes, resources, and games to keep kids interested and informed. After determining that its material and technologies were most effective when used by a whole school with a teacher supervising the exercises, Worlducation has lately begun marketing B2C tablets as well. Organisational requirements Summarise the policies and procedures supporting critical thinking in your organisation. Explain how they support critical thinking. Worlducation stands out from the crowd because its ultimate goal is to create a world in which every child receives a quality education that includes reading and writing, as opposed to a world in which no child receives such an education. Given these qualities, it's more sought for, especially in the business world. A person's activity, as well as their colleagues', department's, or company's, might benefit from the development of critical thinking skills. Entrepreneurs, for

How will you articulate key features of critical and creative thinking concepts to your team? Attach any relevant documents you created. Managers who employ critical thinking approaches urge their teams to take a thoughtful approach when recognising problems and designing solutions. This helps ensure that the problems are properly addressed. Develop a set of at least five questions to identify critical and creative thinking knowledge gaps in your team as well as in its individual members 1. What do others compliment about you? 2. If you could alter any aspect of your past, what would you alter? 3. Tell us about a conflict you encountered at work and how you resolved it. 4. Describe a time when you had to work with someone you disliked. How did you respond? 5. Describe a successful project you completed involving [skill]. Workplace problems Identify current workplace problems that may be discussed at the meeting. There needs to be a discussion at the meeting about how the company's internal communications will be handled. This is an important metric since it affects numerous others, including the rate at which mistakes are corrected within the company and the satisfaction of its constituents. The discussions will be conducted using methods and

What are the critical and creative knowledge gaps for your team? Being able to swiftly and efficiently identify solutions to frequent difficulties without provoking team disagreement is one of the most difficult critical thinking gaps on the team. Specialized skills are required for new technologies and labour market demands, but these are not typically taught in schools or readily available in the job market. Jobs that focus on creative problem-solving and efficient data and information analysis are expanding as economies shift towards a more creative, inventive, and collaborative mode of operation. The reality is that the speed at which the world evolves outpaces the ability of most workers to learn new technologies. In addition, it appears that the conventional educational system is unable to help youngsters overcome such ability disparities. Not that the tried- and-true methods of teaching science, math, and languages have no place in today's classrooms. While this sort of information is undoubtedly useful, it is not sufficient on its own. At the end of the day, what really matters is whether or not human capital can handle the uncharted, undiscovered, and unpredictable. Workers need to be ready for the technological age, which calls for a wide range of initiatives, from piqued interest among young people to a revamped traditional educational model that places more emphasis on the cultivation of critical thinking and logical reasoning to business strategic planning to hone the abilities needed to compete in the modern technological marketplace.

Provide feedback To: All Team Insert a screenshot of your draft email to provide team members with feedback on their participation in the meeting and their performance of the two critical thinking tasks. Subject: Feedback Hello, coworkers I'm writing to ask for comments on my attendance at the meeting and my execution of the critical thinking exercise; if you're able, please include any constructive criticism so that I may work to make myself better in the future. Please let me know if you have any questions about the procedure, and I would be happy to explain the context and the point of this critique. In any case, I hope that everyone will take part. I am open to anyone who wants to talk to me. Regards, Caio Berocan,

culturally sensitive and pertinent: 1. https:// www.youtube.com/watch?v=WCu5LwvjiaY 2. https:// www.youtube.com/watch? v=OjWegDZCKzU These are merely examples. If you'd want to learn more, feel free to do this course during working hours. After finishing, write notes on what you learned, and then give your thoughts on the suggested activity. If you have any questions about the technique, please let me know and I'll be pleased to go over the background and objectives. Compliments, To Gaius Berocan Advertising staff To: Advertising staff Subject: Digital creativity best practices hello colleagues I'm writing to send you a website where you can verify that it has strategies for developing digital creativity; you can conduct this research during working hours; please see the links below:

Issue date: 18/10/2018 New Cambridge College Sydney Inc. ABN: 44 928 033 266 RTO No: 91438 CRICOS Provider No: 03015B Level 3, 770 - 772 George Street, Sydney NSW 2000 +61 2 9212 6650 www.nccs.nsw.edu.au 2 free to look for more if you like. I also ask that you email me feedback on the suggested exercise. Assessment Answer Booklet – BSBCRT511 Develop critical thinking in others

If you have any questions about the technique, please let me know and I'll be pleased to go over the background and objectives. Regards, Caio Berocan Informal opportunity Formal opportunity What formal learning opportunity will you provide? Who is the leaning opportunity aimed at (e.g., Sales Representative)? How does the opportunity comply with A formal learning opportunity to address the selected identified knowledge gaps is provided by implementing training through a Team Workshop, which utilises group dynamics to expose participants' brains to critical thinking. You'll need common office equipment and supplies, which should be easily accessible at your company. Since neither you nor the workshop participants know each other well, it might be difficult to establish trust and provide a safe space for people to open up and feel safe sharing their vulnerabilities. There will be an introduction video or text that stresses the value of individual

organisational and legislative requirements? expression in fostering breakthrough ideas. After the Assessment Answer Booklet – BSBCRT511 Develop critical thinking in others

Attach proof of how you facilitated the learning opportunity to this section of the portfolio. Remember to seek feedback as you facilitate the opportunity. workshop is over, suggestions will be solicited anonymously through the proper methods. Informal opportunity What informal learning opportunity will you provide? Who is the leaning opportunity aimed at (e.g., Sales Representative)? How does the opportunity comply with organisational and legislative requirements? An informal learning opportunity to fill in the selected knowledge gaps is to use the methods described by Calvin Taylor in everyday interactions with team members. These methods include, among other things, using a wide range of words to describe an object or concept, and a wide range of words to describe emotions. To convey your innermost thoughts and longings without using words, you must first construct a network of ideas by merging a variety of separate yet complete notions. Attach proof of how you facilitated the learning

Assessment Answer Booklet – BSBCRT511 Develop critical thinking in others

Assessment Answer Booklet – BSBCRT511 Develop critical thinking in others Issue date: 18/10/2018 New Cambridge College Sydney Inc. ABN: 44 928 033 266 RTO No: 91438 CRICOS Provider No: 03015B Level 3, 770 - 772 George Street, Sydney NSW 2000 +61 2 9212 6650 www.nccs.nsw.edu.au 2 opportunity to this section of the portfolio. Remember to seek feedback as you facilitate the opportunity. Develop critical and creative thinking processes Develop process 1 What process will you develop to create a safe environment for critical and creative thinking? The concept of creative thinking, which incorporates both critical and creative thinking, was formed. This is more of a taxonomy of different ways of thinking, though. The academy is the first step, and other sorts of training, which will be covered in greater depth down the road, will join in. Describe the process. Productivity is a catalyst for original thought. There is an emphasis on critical and creative thinking across a wide range of topics, from the expected to the unexpected. Using a wide range of words to convey an idea or emotion is one example of a communication approach, as is coming up with a surprising

Assessment Answer Booklet – BSBCRT511 Develop critical thinking in others Issue date: 18/10/2018 New Cambridge College Sydney Inc. ABN: 44 928 033 266 RTO No: 91438 CRICOS Provider No: 03015B Level 3, 770 - 772 George Street, Sydney NSW 2000 +61 2 9212 6650 www.nccs.nsw.edu.au 2 number of analogies to

illustrate your point. sense, connecting disparate ideas into a coherent whole, and conveying emotions and desires without using words. Develop process 2 What process will you develop to create a safe environment for critical and creative thinking? Describe the process. Explain why the process creates a safe environment for critical thinking. There is a lot of cultural diversity in the world today, which can be seen as either a positive or negative thing, depending on the team's organisational climate and the quality of its interpersonal relationships. When the former is true, a mix of cultural backgrounds leads to greater creativity. When the latter is true, however, there will be a great deal of divergence. Attach: Formal learning opportunity: emails attached ☐ Informal learning opportunity: emails attached ☐ Section 3: Monitor and improve critical thinking practices

Feedback What feedback did you receive? What did you do well? Evaluation results indicate that the new formal and informal learning opportunities are having a positive effect. The team's interest in their manager's approach to everyday problems grew with time. This included but was not limited to, the manager's ability to think of many things that are similar in an unusual way, to use a wide range of words to describe those things, and to demonstrate empathy for others' feelings. The team's desire to convey their sentiments and wishes to management and coworkers without resorting to words, combined with their desire to construct a network of ideas by applying a variety of varied and comprehensive concepts, led to a culture of open communication. To fill the identified knowledge gaps, instruction in the form of a Team Workshop is necessary; this type of training makes use of group dynamics to motivate individuals to engage in critical thinking. Because of this, common office equipment and supplies will have to be utilised. The session's required reading will stress the value of a freewheeling approach to invention. This is essential because, if workshop attendees aren't already familiar with one another, it can be tough for them to build trust and create a safe space in which they can be vulnerable. After the event is over, anonymous comments will be collected through the right channels. What can be improved? Self-evaluation What are your strengths? What are your weaknesses? I think one of my best qualities is that I don't look for the easy way out. To put it simply, I thrive on difficulty; I aim to grow as a person in every way (mental, emotional, and spiritual) every day; and I consider myself determined; when I set my sights on something, I don't give up until I've accomplished it. an essential trait in the professional world, when so many people

give up at the first sign of difficulty. As someone who takes on a lot of responsibilities outside of work, I need to work on not getting in the way or pushing for things that aren't really necessary. Another area in which I fall short is in my ability to take criticism in a constructive manner; I have a habit of getting defensive and angry when people offer me input.

Assessment Answer Booklet – BSBCRT511 Develop critical thinking in others Issue date: 18/10/2018 New Cambridge College Sydney Inc. ABN: 44 928 033 266 RTO No: 91438 CRICOS Provider No: 03015B Level 3, 770 - 772 George Street, Sydney NSW 2000 +61 2 9212 6650 www.nccs.nsw.edu.au 3 Recommendations How have staff performed in their critical thinking? Recommendations for future education were developed, including a test at the end of activities and dynamics with questions of core understanding of the subject covered and individualized monitoring of the development of each ability that needs work. Future plans should include arranging critical thinking workshops every six months or once a year on the company calendar, as well as implementing constant monitoring of the team through a standard route for gathering comments and suggestions for the best path of critical thinking in the team. Emails and office supplies are used again, along with any other resources necessary to generate the recommendation. All formal and informal company guidelines, as well as legal requirements, are met by this proposal. The team's desire to convey their sentiments and wants to management and coworkers without resorting to words, combined with their desire to build a network of ideas through the use of a wide range of diverse and comprehensive concepts, led to the development of a culture of open communication. In order to fill in the identified knowledge gaps, it is necessary to conduct training in the form of a Team Workshop, which uses group dynamics to encourage participants to think critically. Because of this, common office equipment and supplies will have to be utilized. The session's required reading will stress the value of a freewheeling approach to invention. This is essential because, if workshop attendees aren't already familiar with one another, it can be tough for them to build trust and create a safe space in which they can be vulnerable. After the event is over, anonymous comments will be collected through the right channels. In the collected feedback forms, both chances to improve the critical thinking skills of the team were very well rated. One possible change is to have meetings more frequently to address issues that have been overlooked in the past. Each procedure and its execution were detailed in an email issued to all employees. Evaluation results indicate that the new formal and informal learning opportunities are having a positive effect. What are two recommendations for future improvement in future learning related to critical thinking? How can additional support be provided to the team? How can additional support be provided to at least one team member? How have your recommendations adhered to implicit and explicit organisational requirements? How have your recommendations adhered to legislative requirements?

Assessment Answer Booklet – BSBCRT511 Develop critical thinking in others Issue date: 18/10/2018 New Cambridge College Sydney Inc. ABN: 44 928 033 266 RTO No: 91438 CRICOS Provider No: 03015B Level 3, 770 - 772 George Street, Sydney NSW 2000 +61 2 9212 6650 www.nccs.nsw.edu.au 3 The team's interest in their manager's approach to everyday problems grew with time. This included, but was not limited to, the manager's ability to think of many things that are similar in

an unusual way, to use a wide range of words to describe those things, and to demonstrate empathy for other Meeting agenda Meeting: Critical Thinking Meeting Meeting Date: 01 October 2022 Meeting Time/duration: One hour Meeting Location: Google Meet Attendees: With every Team Member Chair: Creative Development Manager Please bring &/or read: Your uncertainty and eagerness to learn Agenda Items Time Allocated (Total 30

☒ Developed recommendation (meeting agenda attached) Attach: minutes) 1 Welcome and apologies 2 minutes 2 Distribution of news 15 minutes 3 People's Interaction (Dialogue) 20 minutes 4 Introduce the new objectives 5 minutes 5 Celebrate with the team the cooperation of all members and urge their continued involvement. 8 minutes