usman ppt

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1 The employee handbook or company policy establishes working conditions, benefits, procedures, and policies that Traders Inc. employees follow. Therefore, employees are responsible for their up-to-date familiarity with working conditions, benefits, procedures, and company policies. In addition, as a situation of their employment at the company, they will make every effort to inform employees when changes in procedure or policy have been made. The procedures and policies outlined in this document will be applied at the Traders Inc. The company reserves the benefits, working conditions, change the policies, and procedures or the right to withdrawal any time as described in this document without prior notice and for any reason. However, Traders Inc. reserves the right to deviate from the working conditions, benefits, procedures, and policies described in this document. Traders Inc. provides a friendly environment where goal-oriented individuals thrive as they achieve demanding challenges. These procedures, working conditions, and policies provide an environment where employee and customer interests are served. The company's commitment to providing quality products and serving customers at competitive prices is unwavering. Traders Inc. is an equal opportunity employer. Color, race, sexual orientation, national origin, age, gender, or religion do not affect pay, benefits, development opportunities, promotion, or hiring. All applicable local labor, federal, and state laws. Employment at Traders Inc. is on an at-will basis; neither the employee, Traders Inc., or you can terminate the employment relationship for any reason at any time, without or with cause. Only the president can change them at the will nature of any individual employee. 2

Writing a company procedure and processes will help ensure product and service quality. It will set the expectation for employee behaviors and the procedure outlines. Almost all businesses become virtual overnight, and this situation has upset even the most diligent companies. Managing employees is another challenge company faces in these very uncertain times. Every business owner or entrepreneur can tell you what sparked an idea that later turned into a business or even a company. Whatever the business is, the product is good as the service or process by which it is manufactured or traded (Alves & Mendes, 2004). Especially in the current Covid-19 Pandemic, it helps to keep employees on the same page. Procedures and policies help meet organizational goals and objectives and describe employees' procedures to deliver services and create products. It can be ensured by employees understanding the correct work process that brings consistency in practice and help to maintain the quality of the product. For example, suppose you are managing a company. In that case, a policy may indicate how often to have a meeting, and the procedure will indicate how these meetings will be facilitated, accessed, and attended. Company policy can be used as a training refresher and serve as a reminder of the company's procedure, steps, and expectations (Alves & Mendes, 2004). Ideally, employees come to the job to do a good job. The responsibility of the management is to set expectations for behavior and productivity. The policy will communicate to its employees what it expects for behavior and what it expects in dealing with work processes. For example, a cash handling policy will dictate how cash should be handled to help protect the money bearing in mind how cash is too tempting to many people. On the other side, a procedure lays out the required steps to perform job tasks in the company or provide services to the customers'. Thus, a detailed procedure achieves an excellent customer service environment for delivering service. For example, the waiter should first introduce themselves in our company, smile and make eye contact, explain the most popular products, ensure they are topped off when half filled, and ensure that they meet the customer's expectations. The policy also measures an employee's performance by determining if the procedure was followed appropriately. For example, using a telephone script, we track how often the receptionist answers the phone. They are also used to ensure consistency in the company. For example, when procedures are followed, there is consistency in work processes practices. It helps to ensure work is done the same way every time. If a step is skipped, it creates an inconsistent process that creates variations in services and product quality. Business ethics involves everyone in the company and is a crucial aspect to be considered in writing policies. If a client/customer is scammed once, chances are they will never come back to the company again. If executives are not perceived as trustworthy and have no morals, employees will lack morals too. The aim of developing an ethical policy is to build a good reputation for the company. The truth is that no customer will deal with a company that is plagued by scandals. Ethical policies keep owners and the employees of the company in line (Shanker, 2014). Developing a sexual harassment policy can prevent sexual harassment and violence in the company. However, this damages the victim's marriage prospects and causes lasting reputational damage for the victim's family. For example, in Pakistan, the 2010 Protection against harassment of women in workplaces placed the responsibility of employers to safe working places of women (Shah, 2010).

3 At traders Inc., we base our business code of ethics on respect for others, lawfulness, competence, accountability, integrity and honesty, justice, and teamwork throughout the work process. We strive to hire people with personal standards. Honesty transfers from an individual's personal life and ensures truth in all scenarios. Integrity refers to upholding moral principles in any situation, being reliable, responsible, and holding yourself accountable for your actions (Hankivsky, 2005). Traders Inc. is committed to providing a safe environment for all workers and free from discernment on any harassment or ground at work, including sexual harassment. Anyone found to have sexual harassment will face disciplinary actions and may lead to dismissal from employment. Traders Inc. will not tolerate any form of sexual harassment in the workplace, and all forms of sexual harassment will take seriously and treated with confidence and respect. Sexual harassment is unwelcome conduct of any sexual nature that makes someone feel intimidated, offended, or humiliated (Becton, Gilstrap, & Forsyth, 2017). It can include the sexual activity of favor or employment and situations that create a humiliating, hostile, and intimidating environment. We are equal opportunity employers, and all qualified applicants will receive employment considerations regardless of their protection veteran status, genetic information, origin, gender, religion, color, race, or any other characteristics protected by law. Traders Inc. encourages employees to report any incident of harassment to a member of management, the human resource department, or through the suggestion box. Violation of this policy, regardless of the actual law or contract, will investigate all complaints of the harassment promptly fairly and take immediate corrective action to stop it from recurring. Violation of this policy might lead to termination of employment (Hoque & Noon, 2004).

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The disciplinary issues include employee complaints and a breach of Trader Inc. procedures and processes, including non-performance and code of conduct of duties assigned, which has not been successful. The policy applies to Trader Inc. employees and will be applied relatively where the employee's conduct is not described in this policy. It will be subject to disciplinary actions, up to and including dismissal. The president will address non-performance and potential disciplinary issues promptly and timely and under this policy. Poor performance and misconduct will go through a steeped warning process before the dismissal can occur. In case of severe misconduct, Traders Inc. can summarily dismiss the employee without any prior warning. At Traders Inc., it is the responsibility of every employee to provide excellent customer service inside and outside the company. The policy aims to establish uniform standards and procedures for responding to customer feedback, thus making responses timely and the issue does not fall through the cracks. The policy is not intended to cover complainants about the performance of the specific employees and claims of damages which the insurance cover will handle. Since the customer does not know to whom to direct the concern, any public or call center staff is called upon to be a customer service agent. A substantial response should be provided within a seven business day (Fan, Miao & Wu, 2013). All procurement shall be conducted to provide maximum extent practical, open, and the entire competition. Procurements shall: not intentionally split a single purchase to avoid a dollar threshold that requires more procurement methods and shall not avoid noncompetitive practices that may restrict or eliminate competition. It will maintain high standards of conduct and ethics of Traders Inc. has adopted this policy to ensure that goods and services purchased by Traders Inc. are obtained in a cost-effective manner and compliance with applicable federal and state law. Employees should be aware that certain premiums can be a taxable benefit. Traders Inc. offers a balanced benefit program that helps to support employees and their families during times of unexpected illness or accident—supporting workplaces' health, remaining competitive relative to market positions, and attracting and retentive employees of choice. Eligible employees, unless otherwise exempt, shall be required as of the qualifying period to participate in the benefits outlined in this policy. In addition, benefit coverage continues for eligible employees who commence pregnancy or parental leave. 4

The employee document defines the expectations of the employer. It is the most guide for employee behaviors because it deals with critical issues that guide how work is done at Traders Inc. The values are well stipulated and cannot be overestimated. In addition, it helps to canvas areas that are covered by employment law. For example, equal opportunity is an important issue, and employment laws prohibit discrimination of workers. It should also contain attendance policies to ensure fair treatment of employees. Attendance behavior can only be managed if the employee manual enables workers to understand what is expected of them, and it dramatically helps avoid conflicts with employees. Every employee manual is expected to include sexual harassment policy that all employees will understand. The presence of a strict sexual policy is viewed as compliance with the law on sexual discrimination. Therefore, the most effective way to ensure effective communication of the sexual harassment policy is to include it in the employee manual. Many Traders Inc. policies have been touched upon briefly in this document. Traders Inc. encourages you to make your supervisor your first resource for any concern or question relating to your job duties, practices, policies, job performance, work assignments. If you want more information or have any question you, the human resource manager is available to help you with concerns and questions B

Optimizing Management Practices at Strategic Horizon Consulting I ntroduction In this presentation, we embark on a journey to unravel the intricacies of management within Strategic Horizon Consulting. By understanding the challenges and strengths, we aim to optimize its management practices. This exploration is pivotal for the company's continued growth and adaptability in today's dynamic business environment. Organization Overview Strategic Horizon Consulting, founded in 2010, has evolved into a global consulting powerhouse. This slide provides a snapshot of the organization's history, operations, products, and services, setting the stage for a deeper exploration of its management practices. Interview Insights Our qualitative approach involves key interviews with Mr. Richard Thornton, CEO, and Ms. Angela Rodriguez, Director of Human Resources. These insights offer a unique perspective, enriching our understanding of the organizational dynamics and laying the foundation for informed recommendations. Environmental Issues Strategic Horizon Consulting grapples with ever-changing environmental challenges. This slide unpacks these challenges and illuminates the current strategies employed. Our research suggests additional proactive measures, including embracing emerging technologies and fostering a culture of innovation for enhanced adaptability. Diversity Management Exploring the diverse workforce at Strategic Horizon Consulting, this slide details the challenges faced and highlights the organization's commitment to inclusivity. Recommendations include targeted diversity training programs, mentorship initiatives, and integrating diversity metrics into performance evaluations. These measures align with contemporary best practices, fostering an inclusive and dynamic workplace. Planning, Organizing, and Controlling Processes

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This slide delves into the core processes that drive organizational effectiveness. By examining planning, organizing, and controlling processes, we uncover both strengths and areas for improvement. Recommendations include embracing agile methodologies, advanced project management tools, and fostering a culture of continuous improvement to enhance overall operational efficiency. Leadership and Motivation Techniques Effective leadership and motivation are pivotal for organizational success. This slide explores the organization's current practices and proposes personalized motivation strategies, recognizing individual differences. Suggestions include offering professional development opportunities and implementing regular feedback mechanisms to create a motivational culture aligned with intrinsic motivation theories. Leadership and Effective Communication Communication is the linchpin of effective leadership. This slide analyzes how Strategic Horizon Consulting currently communicates internally and externally. Recommendations focus on implementing regular town hall meetings, leveraging digital communication platforms, and providing communication training for leaders to ensure clarity, transparency, and consistency in messaging. Research and Recommendations Summarizing our findings, this slide provides an overview of the research insights and key recommendations. From environmental adaptation to diversity management and operational processes, each area offers a roadmap for Strategic Horizon Consulting to optimize its management practices for future success. C 2

Let's kick off by understanding why analyzing and optimizing management practices are crucial for Strategic Horizon Consulting. In this exploration, we aim to uncover challenges, strengths, and areas for improvement to ensure the company's adaptability in a dynamic business landscape. 3 Before delving into management practices, let's get a quick overview of Strategic Horizon Consulting. Understanding its history, operations, products, and services will provide context for a deeper exploration of management dynamics.

4 Our qualitative approach involves key interviews with Mr. Richard Thornton, CEO, and Ms. Angela Rodriguez, Director of Human Resources. These insights offer a unique perspective, enriching our understanding of the organizational dynamics and laying the foundation for informed recommendations. 5 Strategic Horizon Consulting faces environmental challenges that demand strategic solutions. Our research suggests additional proactive measures, including embracing emerging technologies and fostering a culture of innovation for enhanced adaptability.

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6 Diversity is a key strength, but it comes with unique challenges. Recommendations include targeted diversity training programs, mentorship initiatives, and integrating diversity metrics into performance evaluations for an inclusive and dynamic workplace. 7 Operational effectiveness is crucial. This slide uncovers both strengths and areas for improvement in planning, organizing, and controlling processes. Recommendations focus on embracing agile methodologies, advanced project management tools, and fostering a culture of continuous improvement.

8 Effective leadership and motivation drive success. We'll explore current practices and propose personalized motivation strategies. Recommendations include offering professional development opportunities and implementing regular feedback mechanisms aligned with intrinsic motivation theories. 9 Communication is key for effective leadership. This slide analyzes current practices and proposes recommendations for clarity, transparency, and consistency. Suggestions include regular town hall meetings, leveraging digital communication platforms, and providing communication training for leaders.

10 Summarizing our findings, this slide provides an overview of research insights and key recommendations. From environmental adaptation to diversity management, each area offers a roadmap for Strategic Horizon Consulting to optimize its management practices.

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usman ppt

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