Improving Online Customer Experience for Do Good Paper Company

BUSINESS CONSULTING PROJECT PROPOSAL DO GOOD PAPER COMPANY, CANADA Project - Alpha Improving Online Customer Experience for a Retail Business Submission by - Group A1 Student name – ID Student Name – ID Student Name – ID Student Name – ID 1

Table of Contents Title: Improving Online Customer Experience for a Retail Business: Do Good Paper Company, Canada ............................................................................................................. 1 Background ...................................................................................................................... 2 Objective/Scope of work ................................................................................................. 2 Timeline ............................................................................................................................ 2 Budget ............................................................................................................................... 3 Allocation of Resources .................................................................................................. 3 Communication Plan ....................................................................................................... 3 Methodology ..................................................................................................................... 4 Deliverables ...................................................................................................................... 5 Team .................................................................................................................................. 5 Conclusion ....................................................................................................................... 5 Reference .......................................................................................................................... 6 2

Title: Improving Online Customer Experience for a Retail Business: Do Good Paper Company, Canada Background The Do Good paper company is an ethical Canadian free paper material organization that sells delightfully planned paper items and membership boxes. The Senior Supervisory Team relies heavily on the ability and capability of its workforce to navigate consistent changes and industry challenges. The Council Program Presentation exists for employee representatives who are not members of the association. As indicated in past training, SMT conveys assumptions to directors and staff by providing an annual PM-related business history of events and expectations, such as conducting an annual performance review for representatives. They are unsure of the state of the actual project management trials at Do Good Paper Company, needs a recently commissioned head of HR consultancy to reinforce a very knowledgeable and key dynamic cycle for looking after Do Good paper company's PM on the side representing things to come in the organisation. The current circumstance highlights the importance of surveying the current project management program to understand how things are being used and to guarantee that this part of the HR methodology meets the current and future requirements of the business and its representatives. Objective/Scope of work The objective behind the proposed consulting project is focus on improving the online customer experience, which provides a story of how the project management program is actually being used by representatives and supervisors within the association, and supports suggestions for development. As currently proposed, the undertaking includes:  Completion of one conventional report, presentation - Program Executive Assessment, which will provide the data and examination expected for the Head of Human Resources and SMT to understand the current state of the PM 3

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program to decisively arrange the eventual fate of PM at Do Good Paper Company.  Development proposals in light of the short and long term needs of the business, staff and directors and a proposed implementation plan for the proposals where appropriate.  As the business progresses, depending on discoveries and timing, drafts and/or changes to ongoing PM preparation and correspondence materials may be incorporated. Timeline Task Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Setting up the project SWOT Analysis Best practices and Internal organization research Data collection and review Analysis Final revisions Submit final report 4

Budget The will be completed north of a multi-month time frame requiring a minimum of 7 week of work. The final expectations will be given to your client and presented as a must for the Illustrious Streets College MBA program and then offered at no cost to the consultant. Limited costs include the cost of office supplies, printing and copying. Regal Streets College estimates a $50,000 commitment to the client with respect to the degree and requires long stretches of work. Allocation of Resources Project Manager – Manage the whole project Project Supervisor – Allocating tasks to team members and report to manager Team Members: 1. Make the research plan and do the analyze the development part 2. Do the SWOT analysis and research part 3. Evaluate the communication plan and deliverables. Communication Plan We will focus on receiving 2 hard copies and 1 electronic record of the accompanying archives:  Conducting a record of executive program investigation (around 75-100 pages excluding reference sections), including potential short- and long-range development openings and proposed implementation plan material.  Power Point Show summarizing discoveries and proposals. Methodology The consulting project will be followed these steps in order to complete the project are: 1. Setting up of project – Development of the research plan. 2. Conduct SWOT analysis External factors  A strengthening Canadian dollar adversely affecting benefits. 5

 Cheaper manufacturers are entering the market, specifically in China.  Increasing costs of unrefined substances, specifically oil and gas. Internal factors  Declining EBITDA  Debilitating and incredibly low bidding costs; cost share below book value.  The decreasing availability of capital for reinvestment.  Contract market in North America.  Clients lose confidence in items due to fiber supply failures.  Clients requesting provision of creation and acquisition of substitute providers. 3. Basic research practices  A direct practice exam to explore project management writing best practices.  The survey will focus on the ideas and approach of PM, as opposed to mechanical arrangements. 4. Internal research of Do Good Paper company  Support the meeting tool and present the moral survey for research approval to the University Moral Review Board.  Focus on baseline investigation to research PM flow practices and needs at Do Good paper company through interviews with staff and board of directors. 5. Collection and auditing of internal data  Collect and review applicable available information on movement related to the PM program within the association. 6. Analysis  Integrating the data collected in each of the previous phases, examine the gaps between current practices and: a) senior management assumptions b) representatives and supervisors assumptions c) critical business goals d) executive implementation of best practices. 6

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7. Proposals and implementation plan  Support development proposals that address the needs of businesses, workers and administrators over short and long distances.  Support the proposed implementation plan that will be pushed forward. 8. Presentation of results  Audit proposal with the client followed by a demonstration of the evidentiary archive. Details of Methodology Development of research plan - Decide on data collection requirements and strategies applicable to current/past execution of board program motion. Primary Research - Direct negotiations with a suitable example of executives and representative partners. Secondary Research - When writing an implementation audit, board best practices focused on ideas and moved toward non-mechanical measures. Deliverables The business will review Do Good Paper Company presentation of a board program that will assist senior management in:  Understanding how the ongoing PM program is being used at Do Good Paper Company.  Change an ongoing project to address hierarchical issues and business objectives.  Establishing the scale and estimation of the progress of the advanced procedures carried out from here.  Discerning and ensuring the required progression and progression of the worker to meet the future needs of the association. Team The team consists:  Project Manager 7

 Project Supervisor  3 Team members Conclusion The head of HR consultancy to reinforce a very knowledgeable and key dynamic cycle for looking after Do Good paper company's PM on the side representing things to come in the organisation. The current circumstance highlights the importance of surveying the current project management program to understand how things are being used and to guarantee that this part of the HR methodology meets the current and future requirements of the business and its representatives. Reference Do Good Paper Company (2023). https://dogoodpaper.co/ Charlesworth, A. (2014). Digital marketing: A practical approach. Routledge. https://www.taylorfrancis.com/books/mono/10.4 8

BUSINESS CONSULTING PROJECT PROPOSAL_1000 words

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