BSBWRK520 Assessment Tasks-62

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Warwick *

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OPERATIONS

Subject

Management

Date

Nov 24, 2024

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pdf

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RTO No.: 916 Educating for Excellence Ap endix 3. Role-play scenario information Note: Roles In Part B of this task, you assumed the role of HR Manager of Safety Traffic Co. to write a report about a grievance. In Part C of this task, you will be assuming the role of the Operations Manager who received that report. In connection with the grievance situation at Safety Traffic Co. (refer to the scenario information in Appendix 2), in your role of Operations Manager, you have just received a formal written report from the HR Manager. The report identifies the following information: the source of the dispute relevant legislation and principles that apply to the case key parties involved in the dispute actions required to avoid potential industrial action valid information sources that serve to clarify Issues with complainants AIC-UP- BSBWRK520 —V3.0 Page 62 of 63

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