Updated Strategic Workforce Plan
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School
Victoria University *
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Course
BSBHRM614
Subject
Management
Date
Nov 24, 2024
Type
Pages
11
Uploaded by BailiffStar5128
King Edward VII College
Strategic workforce plan Introduction Established in 2010, King Edward VII College is a Registered Training Organisation (RTO) that provides
training to students in business and management.
Our principal purpose is to provide high quality training services to satisfy students’ needs.
Our training is nationally recognised and accredited to meet vocational and educational standards.
Courses are designed by highly qualified staff with extensive industry and training experience to
achieve teaching and learning excellence, flexibility and personal satisfaction.
We draw on our established relationships with industry and other stakeholders to ensure that our
courses are appropriate to the demands of our clients and consistently meet their expectations. Quality
is maintained in compliance with the national VET Quality Framework and through our continuous
improvement system. A key objective is to develop the required knowledge and skills for clients to be
job ready and competently undertake their chosen role in a wide range of business areas.
Priorities ●
Improve web site information to attract more students
●
Conduct annual internal audit
●
Develop and implement workforce plan
●
Develop and implement a cultural sensitivity and awareness program for staff
●
Implement staff performance management review system
●
Identify suitable location for Sydney campus
●
Develop an on-line learning platform for all courses
●
Undertake scoping study for possible offshore campus
Operational Priorities Plan Date
Priorities
Key performance indicators
June 18 Improve web site information
to attract more students 10% increase in students by
June 2018 Improve market share by 5% July 18 Conduct annual internal audit Audit conducted and
continuous improvement
identified Flinders International College V.1
Page 1
September 18 Develop and implement
workforce plan Workforce plan developed and
staff informed of key
strategies. Oct 18 Develop and implement a
cultural sensitivity and
awareness program for staff All staff trained in cultural
awareness November 18 Implement staff performance
management review system Staff advised of new system
and performance reviews
conducted across the
organisation. Dec 18 Identify suitable location for
Sydney campus Location identified and lease
taken out Flinders International College V.1
Page 2
Date
Priorities
Key performance indicators
2019 Jan 19 Provide information sessions
showcasing the College
(Melbourne and Sydney) Fit out Sydney campus ready
for student admissions in
February
Interview staff for
commencement in February Identify at least 50 potential
sign ups Sydney campus ready for
operation March 19 Develop an on-line learning
platform for all courses All courses offered on-line by
end 2016
Increase student numbers by
12% April 19 Identify suitable location for
Brisbane campus Location identified and lease
taken out May 19 Fit out Brisbane campus ready
for student admission in June
Interview staff for
commencement in June
Brisbane campus ready for
operation July 19 Conduct annual internal audit Audit conducted and
continuous improvement
identified November 19 Staff performance reviews All staff performance reviews
conducted 2020 Feb 20 Undertake scoping study for
possible offshore campus Scoping study completed by
June 17 and decision made as
to whether to proceed July 20 Conduct annual internal audit Audit conducted and
continuous improvement
identified Nov 20 Staff performance reviews All staff performance reviews
conducted Recruitment, selection and induction
Flinders International College V.1
Page 3
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Objective: To ensure the recruitment and retention of first-class employees.
http://textbook.stpauls.br/human_resources_student/page_10.htm
Actions
Responsibility
Budget
implications
Performance
Indicators
Target date
Develop and
implement a job
analysis and
design system.
Human Resources
Manager
Staff time only
Turnover rate of
staff is reduced
as job analysis
ensures that the
right person for
the job is
recruited.
December 2017
Flinders International College V.1
Page 4
Actions
Responsibility
Budget
implications
Performance
Indicators
Target date
Review
information
included in job
advertisements
to ensure
information more
accurately
reflects King
Edward VII
College’s values
and vision and
job requirements.
Human Resources
Manager
Staff time only
Turnover rate of
staff is reduced
as applicants
with shared
values are
attracted to our
organisation.
December 2017
Develop and
implement a
cultural
sensitivity and
awareness
program for staff
Manager
Staff time only
All staff trained in
cultural
awareness
Oct 2018
Use of social
media for job
advertisements
Marketing Manager
Staff time only
More reach and
wide choice of
candidates
Dec 2018
Develop
Induction
Programs
Supervisor
Subscription fee
$99 per month
All staff inducted
into workplace
procedures and
systems.
Dec 2018
Develop
recruitment
policy that
identifies the
range of options
for sourcing staff
and
circumstances in
which option
should be used.
CEO
Staff time only
Easy, reliable
and fast process
for recruiting.
March 2019
Workforce development Objective: To drive individual and team performance.
Actions
Responsibility
Budget
implications
Performance
Indicators
Target date
Flinders International College V.1
Page 5
Introduce a
system of
performance
conversations
and capability
development
Training and
Development
Manager,
HR
Dept. Head
Supervisors
Staff time
Better
understanding of
the staff needs
and staff
progress
Reduced
turnover of staff
Staff
developments
Less workplace
grievance
Jan 2023
Develop and
introduce a
rolling, monthly
program of
professional
development for
trainers and
assessors
Dept. Head
HR
Subscription fees
$155 per month
Better staff
performances
Less
absenteeism
Increased
workplace
satisfaction ratio
Feb 2023
Offer flexible
working
arrangements
HR
Staff Time
Work-life balance
Staff are happy
and performance
is better
Less
absenteeism
April 2023
Develop and
implement an
inclusion survey
to find out about
workforce
metrics and
views on
inclusion
Marketing
Manager
Extra fee to third
party survey
creator- $2,125
one time cost.
More inclusive
environment
Staff satisfaction
is achieved
June 2023
Introduce
working from
home facilities
HR
The cost of using
different
technology
software like,
zoom, hubspot
etc subscription
fees will be
increase capacity
to work
independently,
the ability to
communicate
efficiently with
Oct 2023
Flinders International College V.1
Page 6
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around $86.94
per month.
the team and
clients.
Supporting and valuing the workforce
Objective: Develop and implement more effective performance management for staff.
Actions
Responsibility
Budget
implications
Performance
Indicators
Target date
Introduce a
system of
performance
conversations
and capability
development
Site Manager
Staff time
Turnover rate of
staff is reduced
as job analysis
ensures that the
right person for
the job is
recruited.
Sep 2022
Identify and
agree on to
flexible work
arrangements
HR
Staff time
Many part time
and casual
workers found
who can cover
shifts and are
available on call.
Aug 2022
Identify and
develop reward
and recognition
systems
Finance
Department
$500 price for
employee of the
year.
Percentage of
Staff retention
increased.
Nov 2022
Develop and
implement an
inclusion survey
to find out about
workforce
metrics and
views on
inclusion
HR
Survey agency
cost - $1,589 one
time cost.
gather
information about
a workforce from
people in the
business, people
processes.
Jan 2023
Develop a
workplace
diversity action
plan that clarifies
the
responsibilities of
each member of
staff
Managing
Director
Staff time
Workload
decreases.
March 2023
Childcare
Facilities
CEO and
Shareholders
$50,000 to build
the facility.
Staff retention
rate has been
Jan 2023
Flinders International College V.1
Page 7
increased and
staff feels valued
at work.
Workforce Skilling
Objectives: ●
Develop and implement more effective performance management for staff ●
Expand employee development Actions
Responsibility
Budget
implications
Performance
Indicators
Target date
Assessment of the
training needs of the
employees
HR
Staff time
staff knowledge
on Health and
Safety has been
developed
Jan 2022
Develop and
introduce a rolling,
monthly program of
professional
development for
trainers and
assessors
CEO
Staff time
Skills developed
March 2022
Cross-functional
trainings
Team leader /
Supervisor
Resources cost
$536 and staff
time
measure the
impact of
company's
training and
development
program based
on factors like:
Results. Quick
thinking.
June 2022
Coaching/Mentoring
Mentor/ Trainer
salary for mentor
$98 per hour.
Employee
engagement,
increased
number of
actional ideas.
August 2022
Job rotations
HR
Staff time
competence
development,
career success
and labor
flexibility.
Jan 2023
Flinders International College V.1
Page 8
Workshops
Managing
Director
Cost for
commercial
space ,tools,
resources-
$49,989
training
attendance rate
increased and
positive job
performance
impact.
Aug 2023
Sponsor their studies
Shareholder and
CEO.
Tuition /College
Fees to sponsor
staff academic
cost- $9,000 per
semester.
positive
relationships
build up with
company staff
using their
degree
knowledge and
helping to
increase in sales.
Dec 2023
Human Resource Information Management
Objectives: ●
Develop and implement more effective performance management for staff ●
Expand employee development Flinders International College V.1
Page 9
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Actions
Responsibility
Budget
implications
Performance
Indicators
Target date
Develop and
introduce a
rolling, monthly
program of
professional
development for
trainers and
assessors
CEO
Staff time
Skills developed
March 2022
Appraised
employee
performance
yearly.
HR and Director
Staff time
Goal
accomplishments
.
each year of
October
keeping
electronic
records of items
such as
employee
discipline
notices, safety
training
employees have
received,
accident logs
and workers’
compensation
claims.
CEO and
Accountant
Staff time
minimize risk and
potential
liabilities
July 2023
Overview of costs and benefits of human resources services indicated in
operational priorities plan List and total projected costs.
Following are the plan:-
●
Develop and implement a cultural sensitivity and awareness program for staff.
●
Implement staff performance management review system.
●
Staff performance reviews.
●
Conduct annual internal audits.
Following are the Benefits:-
●
Audit conducted and continuous improvement identified.
●
Creates career growth
●
Improves performance
●
Increases employee engagement
●
Helps determine training
●
Clarifies expectations
Flinders International College V.1
Page 10
●
Allows for conversation
●
Evaluates goals
●
Provides documentation
Costs:-
We have used many subscription bse resources which cost us around $299 per month in total. We are
also opening the new workshop for training purposes so we have decided to spend up to $50,000. Our
team has also hired new trainers and assessors which might cost us around $15,000 per month for all
new part time and casual staff.
New actions are working from home and childcare facilities which cost around $50,086.95.
Flinders International College V.1
Page 11
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