SyllabusF23July27

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Northern Arizona University *

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300

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Management

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Nov 24, 2024

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MGT 300 Managing, Organizing, and Leading Class numbers: 1045/8178 August 28-December 15th Total Course units: 3 Mode of Instruction: Online Dr. Janis Dietz 909-996-9031 janis.dietz@nau.edu I. Catalog Description : The environment of organizations: Planning, organizing, leading, and reviewing processes and systems. Emphasizes strategic planning, teamwork, and process design. II. Course Purpose : This course is a required course for both the FCB and the BSBA Core Curriculum. This course introduces basic understanding of planning, managing, organizing, and controlling which are integral to all business majors’ understanding of management of organizations. III. Course Learning Goals/ Outcomes : Upon completion of the course, students will have or show:  Familiarity with basic managerial activities and skills.  Awareness of the international influences on organizations.  An understanding of how an organization learns, changes, applies new knowledge, and innovates.  An understanding of the importance of leadership, influence, and sources of power in organizations.  An understanding of the importance of communication skills, including the use of teams and team building.  Familiarity with current management practices, as well as how managerial roles have changed over time.  An understanding of the importance of ethical decision making, the impact of unethical behaviors on different stakeholders, and the growing need for social responsibility.  An understanding of basic competitive strategy, planning, organizing, and controlling for efficient and effective results and quality control. IV. Prerequisites : Courses: Business major or professional program status or acceptance for either the Human Resource Management or General Management certificate. Justification: MGT 300 is part of the upper division business core, and, as such, students must be well prepared from lower division courses such as writing. Excellent written skills are extremely important, as is an understanding of correct APA reference format. V Course Materials and Course Structure: Description ISBN Format Cost Connect + eBook 9781266371103 EBook $138 Hardcover 9781264250608 Hardcover $178 Optional Used 9781264250608 Used $134

Bookstore link: https://www.bkstr.com/northernarizonastore/home . You cannot buy the Connect Link Here. https://www.bkstr.com/northernarizonastore/product/contemporary-managementloose- leaf-517664-1 This is a loose-leaf version, but it cannot be ordered in the place of Connect. The easiest and cheapest way to get the book is to register through Canvas. Click on an assignment and it will take you: to Connect registration. You must buy the Connect Version because the assignments are linked to it. Contemporary Management Edition: 12 Copyright: 2022 Author(s): Gareth Jones & Jennifer George CONNECT REQUIRED (Assignments are Integrated with Canvas) Connect includes all the Connect Assets and the Ebook.  Connect Access Card (180 Days): ISBN 9781266371103 $138 Print is OPTIONAL, but available. Students can purchase print at a significant discount within their Connect Accounts  Loose Leaf Textbook: $134.00 used (including shipping / handling costs). Print is OPTIONAL The Bookstore is no longer able to stock the Access cards, but you can purchase through the McGrawHill site or they can purchase Online through Canvas-just click on an assignment. They will have the option for 2 weeks of free access as we recognize there are often delays in the financing (aide packages) and shipping. Connect includes all the Connect Assets and the Ebook. Here is the introductory video: http://video.mhhe.com/watch/brtQy5HVkUCXcRRC4kqwzM After years of resisting the extra tools the publisher offers, McGraw-Hill’s bundling of this text led me to use it during the last term. The Smart Book 2.0 chapters are better than quizzes, so I replaced the quizzes. You will be able to access Smartbook 2.0 chapters from Canvas. You will not be able to use an earlier edition because the assignments are connected to the Connect site, accessed in Canvas. Reliable Internet Access: All students are required to have reliable internet access during the entire semester and a reliable computer. Technology issues are not an acceptable excuse for missing course deadlines. All course materials except tests are available on the first day of the semester, and students are encouraged to work well ahead of deadlines to ensure that a last minute technology issue does not interfere with their ability to meet the course requirements. 1. Lectures : Lecture videos are available in the weekly modules in Canvas as well as corresponding PowerPoint slides. I ran into a glitch with the recording system on Chapters 17 and 18, so I recorded Chapter 18 over the PowerPoint slides. 2. Exams : There are three multiple-choice exams, each worth 150 pts. They will be done on Canvas, and must be completed in 60 minutes. The exams must be completed individually before 11:59 PM Arizona time on the day they are due. No late exams will be accepted, so plan ahead for a good hour window. Students are encouraged to work well ahead of deadlines to ensure that a last minute issue does not

interfere with their ability to meet this course requirement. These are closed book, meaning you cannot access the eBook. The chances that something will prevent you from finishing increase the closer you get to Sunday night. Plus, students who complete the exam earlier in the week perform better. For the past few semesters, I have used essay exams, but I have not been successful with the “closed book” exam as it would exist in the classroom. That’s an issue with online courses. The three assignments will give you more of an individual chance, as will the discussion. I am open to any suggestions on how to give fair exams! 3. Assignments : There are three (3) Connect assignments due throughout the semester on Connect, accessible through Canvas. They are worth 50 pts each. Assignments must be completed individually before 11:59 pm Arizona time on the day they are due. No late assignments will be accepted, except under the below policy. Students are encouraged to work well ahead of deadlines to ensure that a last minute issue does not interfere with their ability to meet this course requirement. 4. Note on tools used in assignments: When I ask for things like a SWOT or Porter’s 5 forces in an assignment, some people invariably go to previously done examples on the Internet. For instance, in a question about best places to work, a student used Hilton. That was a good choice, but the student used a SWOT and Porter’s 5 Forces from another source. ALL work must be your own! I am interested in what you think, even if I disagree. Please do not put your name on any assignments, so that I can grade without names. Also, double-space any writing assignments. I can grade without names and Canvas still recognizes you. 5. Smartbook 2.0 This is a guided chapter exercise that students have found very helpful. Each Smartbook Chapter is worth 25 pts. I have replaced quizzes with the Smartbook assignments because they are more tailored and there is no time limit, other than the week they are due. However, they are due on Sunday might and will not be accessible to you after the week ends. There are ten (Total: 250 pts). There is not a Smartbook assignment every week, but the chapters listed are still assigned. a. I take these quizzes myself. Be careful to read the whole question, especially if it says “check all that apply”. It allows you to improve your score with additional tools. b. Some choices can be confusing, so I suggest you have your book handy to check your answers! As opposed to the exams, you are free to use your text for Smartbook assignments. c. When I see areas of confusion, I will cover them in a Sunday lecture. 6. Discussions : With a large class it is difficult to have discussions, but I feel it is important to class culture. There are 5 discussions posted, each worth 20 pts, 15 for your first post and 5 for responses to at least two students. The first post should be done early enough in the week so students can have a conversation with others . This means that a first post late on Sunday will lose those five points because there is no chance to respond. Discussions are graded as follows: Grade 250 word, well written post by Saturday plus two responses 20 250 word post,with no responses 15 250 word Post after 5 pm Sunday with two responses. 15 Brief post with no responses 10 Brief post with two responses 12

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7. Late Work : It is the student’s responsibility to properly submit all deliverable s to Canvas before the deadline, according to Arizona time 1 . Technological issues are not a valid excuse for missing course deadlines. Travel issues are not valid excuses for missing course deadlines. Having traveled extensively in my former career, I know that Internet availability is mostly universal. The week ends at 11:59 on Sunday night. For student athletes, I recommend getting assignments in early to avoid unexpected circumstances. I do take note of information from the Athletic Department about athletic schedules and work with individuals as needed. During the last term, students sent me their schedules, but most games required them to leave on Wednesday, which meant they could do their work over the previous weekend or before they left, on Monday or Tuesday. HOWEVER, 25 years of teaching has taught me that life sometimes makes that 11:59 pm deadline impossible. Here is a formula to use should your assignment come in after Sunday night at 11:59 pm. Canvas applies the below formula. Date of assignment submission Percentage of grade assigned Work turned in by 11:59 PM on the day it is due. 100%,within assignment guidelines Work turned in within 24 hours of the due date. Ex: Due 9/5,submitted 9/6 11:58 pm 50% Work turned in up to 48 hours from assignment date. Ex: Due 9/5,submitted 9/7 at 11:00 pm 25% Work turned in past 48 hours from the due date: Ex: Due 9/5,turned in 9/8 0 credit Note on time: On November 5 th , clocks in most areas of the US are set back an hour. If you live on the Navajo Nation in Arizona, your time will “fall back” as well. If you are in California, Flagstaff will be on Mountain time, meaning an hour ahead. If an assignment is due at 11:59 pm on November 12 th , it will be due an hour earlier for those states that do recognize Daylight savings time. If you are in California, 11:59 your time is 12:59 in Flagstaff. This is where you will submit Assignments: 1. Smartbook 2.0—Access through Canvas Weekly Module, connect to McGraw- Hill. Grades are linked to Canvas. 2. Assignments: Access through Canvas, linked to McGraw-Hill and graded in Canvas. 3. Exams: You will access them in Canvas,linked to McGraw-Hill. 4. Discussions-Access in the Canvas weekly Folder. VI Grading and Evaluation: Grades will be determined as follows (All grades will be posted on Canvas) Total Pts: 1040 1 If you live on the Navajo Nation, your time may be different from the rest of Arizona. Arizona time is your guide here.

Exams: Three ( 3) Each exam is worth 180 pts= 540. There are 60 multiple choice questions and you will have 60 minutes. Studying ahead will assure a much better grade! This is also where the Smartbooks come in handy! Exam 1: Chapters 1-6 Exam 2: Chapters 7-12 Exam 3: Chapters 13-18 SmartBoo k 2.0 worth 25 pts: Ten(10) =250 These exercises take you through the chapter in a different way than a quiz. If you like this method, I will change the quizzes to Smartbook 2.0 assignments after the first 4 week Assignments Three (3) Each assignment is worth 50 pts=150 Discussions Five ( 5) Each discussion is worth 20 pts,15 for your post and 5 for responses. (Total=100) .The grading rubric is above. First posts that do not come in until Sunday will incur a 5 pt penalty You will respond to each discussion with a well structured 250 word response and you will respond to the posts of two other students. The first post should be submitted by Thursday so that there is time for others to respond. Here is an example: Chapter 1 discusses the challenges for managers in today's world. Give one example of these challenges and your suggestions for addressing them. Assignments: 50 each: 150 total. There are three Extra credit: I add points to assignments that go “over and above” what I expect. You will know when you see your grade. Please don’t ask me at the end of the semester for extra assignments to bump up your grade. VII In assigning letter grades, the following scale will be used: Percentage of 900 Points A 89.5-100% 930-1040 B 79.5-89.4 826-929 C 69.5-79.4 722-825 D 59.5-69.4 618-721 F Below 59.49 < 618 VIII. Course Schedule: The course is broken into 16 Module/Weekly folders. Each Week contains reading assignments along with a combination of other assignments. Exams will be in the 6 th , 11 th and 16 th weeks. The due dates for completing each module, assignments, and exams are as follow Pts Week Dates Text(ebook) Smartbook 2.0 Exam Assignment Discussion 25 1 8/28- 9/3 Chapter 1 Managers and Managing Video Connect Intro Chapter 1 Introduction (no grade)

45 2 9/4-10 Chapter 2 The Evolution of Managerial Thought Chapter 2 Discussion #1 50 3 9/11- 17 Chapter 3 : Values, Attitudes, Emotion, and Culture: The Manager as a Person Assignment #1 Culture 45 4 9/18- 24 Chapter 4 :Ethics and Social Responsibility Chapter 4 Discussion #2 25 5 9/25- 10/1 Chapter 5 Managing Diverse Employees in a Multicultural Environment Chapter 6 :Managing in a Global Environment Chapter 5 180 6 10/2-8 Chapter 7 : Decision Making, Learning, Creativity, and Entrepreneurship Exam 1: Chapters 1-6 45 7 10/9- 15 Chapter 8 :The Manager as a Planner and Strategist Chapter 9: Value Chain Management: Functional Strategies for Competitive Advantage Chapter 8 Discussion 3 Value Chain 25 8 10/16- 22 Chapter 10 : Managing Organizational Structure and Culture Chapter 10 50 9 10/23- 29 Chapter 11 : Organizational Control and Change Assignment #2 45 10 10/30- 11/5 Chapter 12 : Human Resource Management Chapter 12 Discussion #4 180 11 11/6- 12 Chapter 13 : Motivation and Performance Chapter 14: Leadership Exam 2: Chapters 7-12 75 12 11/13- 19 Chapter 15 : Effective Groups and Teams Chapter 15 Assignment #3 20 13 11/20- Chapter 16 : Discussion 5

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26 Promoting Effective Communication 25 14 11/27- 12/3 Chapter 17: Managing Politics, Conflict, and Negotiation Chapter 17 25 15 12/4- 10 Chapter 18: Using Advanced Information Technology to Increase Performance Chapter 18 Optional Discussion on the final 180 Total: 1040 16 12/11- 15 Exam3: Chapters 13-18 IX Academic Affairs Policies: http://nau.edu/university-policies/academic-affairs/ X Academic Integrity ACADEMIC INTEGRITY NAU expects every student to firmly adhere to a strong ethical code of academic integrity in all their scholarly pursuits. The primary attributes of academic integrity are honesty, trustworthiness, fairness, and responsibility. As a student, you are expected to submit original work while giving proper credit to other people’s ideas or contributions. Acting with academic integrity means completing your assignments independently, while truthfully acknowledging all sources of information or collaboration with others when appropriate. When you submit your work, you are implicitly declaring that the work is your own. Academic integrity is expected not only during formal coursework, but in all your relationships or interactions that are connected to the educational enterprise. All forms of academic deceit such as plagiarism, cheating, collusion, falsification or fabrication of results or records, permitting your work to be submitted by another, or inappropriately recycling your own work from one class to another, constitute academic misconduct that may result in serious disciplinary consequences. All students and faculty members are responsible for reporting suspected instances of academic misconduct. All students are encouraged to complete NAU’s online academic integrity workshop available in the E-Learning Center and should review the full Academic Integrity policy available at https://policy.nau.edu/policy/policy.aspx?num=100601 . Note for Fall,2023 : As you know, universities everywhere are encountering academic cheating at an increased level. I have always liked essay exams, even though they are more work to grade. Unfortunately, there were several instances of cheating that caused both the students and me great anguish during the last term. I decided to use multiple choice exams for fall. This goes against what I consider good demonstration of material understanding, but it seems to be fairly standard at NAU. XI NONDISCRIMINATION AND ANTI-HARASSMENT NAU prohibits discrimination and harassment based on sex, gender, gender identity, race, color, age, national origin, religion, sexual orientation, disability, or veteran status. Due to potentially unethical consequences, certain consensual amorous or sexual relationships between faculty and students are also prohibited. The Equity and Access Office (EAO) responds to complaints regarding discrimination and harassment that fall under NAU’s Safe Working and Learning Environment (SWALE) policy. EAO also assists with religious accommodations. For additional information about SWALE or to file a complaint, contact EAO located in Old

Main (building 10), Room 113, PO Box 4083, Flagstaff, AZ 86011, or by phone at 928-523-3312 (TTY: 928- 523-1006), fax at 928-523-9977, email at equityandaccess@nau.edu, or via the EAO website at https://nau.edu/equity-and-access . XII ACCESSIBILITY Professional disability specialists are available at Disability Resources to facilitate a range of academic support services and accommodations for students with disabilities. If you have a documented disability, you can request assistance by contacting Disability Resources at 928-523-8773 (voice), 928-523-6906 (TTY), 928-523-8747 (fax), or dr@nau.edu (e-mail). Once eligibility has been determined, students register with Disability Resources every semester to activate their approved accommodations. Although a student may request an accommodation at any time, it is best to initiate the application process at least four weeks before a student wishes to receive an accommodation. I had an issue during the last term of a student who requested an accommodation, but did not get an answer for more than four weeks. While I can, as I did then, reach out to disability resources, they are often overloaded. Students may begin the accommodation process by submitting a self-identification form online at https://nau.edu/disability-resources/student-eligibility- process or by contacting Disability Resources. The Director of Disability Resources, Jamie Axelrod, serves as NAU’s Americans with Disabilities Act Coordinator and Section 504 Compliance Officer. He can be reached at jamie.axelrod@nau.edu . The Powerpoints for this class are all labeled “accessible” and should be usable for most learning styles . XIII RESPONSIBLE CONDUCT OF RESEARCH. There is none of that in this class except for references, but it is a required element in the syllabus . Students who engage in research at NAU must receive appropriate Responsible Conduct of Research (RCR) Training. This instruction is designed to help ensure proper awareness and application of well-established professional norms and ethical principles related to the performance of all scientific research activities. More information regarding RCR training is available at https://nau.edu/research/compliance/research-integrity. Academic and Faculty Affairs / Syllabus Requirements Page 3 of 3 MISCONDUCT IN RESEARCH As noted, NAU expects every student to firmly adhere to a strong code of academic integrity in all their scholarly pursuits. This includes avoiding fabrication, falsification, or plagiarism when conducting research or reporting research results. Engaging in research misconduct may result in serious disciplinary consequences. Students must also report any suspected or actual instances of research misconduct of which they become aware. Allegations of research misconduct should be reported to your instructor or the University’s Research Integrity Officer, Dr. David Faguy, who can be reached at david.faguy@nau.edu or 928-523-6117. More information about misconduct in research is available at https://nau.edu/university-policy-library/misconduct-in-research. SENSITIVE COURSE MATERIALS A University education aims to expand student understanding and awareness. Thus, it necessarily involves engagement with a wide range of information, ideas, and creative representations. In their college studies, students can expect to encounter and to critically appraise materials that may differ from and perhaps challenge familiar understandings, ideas, and beliefs. Students are encouraged to discuss these matters with faculty Institutional excuse: https://nau.edu/wp-content/uploads/sites/26/Institutional-Excuse-Form-Academic- EXISTING.pdf

SyllabusF23July27

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