BSBWHS411 - Assessment Task 2 v1.2 (1)

Assessment Task 2 Implement and monitor WHS policies, procedures and programs BSBWHS411

Student Declaration To be filled out and submitted with assessment responses I declare that this task and any attached document related to the task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s) I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me I have correctly referenced all resources and reference texts throughout these assessment tasks. I have read and understood the assessment requirements for this unit I understand the rights to re-assessment I understand the right to appeal the decisions made in the assessment Unit Title Unit Code Student name Student ID number Student signature Date Task Number BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 2 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Completed successfully Did the student satisfactorily: Comments Y N DNS  Contribute to managing issues raised through consultation mechanisms, according to organisational consultation procedures and WHS legislative requirements This is evidenced by:  Toolbox Talk Plan in Task 2.1.1  Observation checklist for Toolbox Talk in Task 2.1.2 and training, coaching and mentoring session in Task 2.2.3  Record of procedures chosen in Task 2.2.1  A skills matrix in Task 2.2.1  A training plan in Task 2.2.2  Email to management in Task 2.2.2  A coaching /mentoring plan with GROW model template in Task 2.2.3 Demonstrated ability to:  Communicate outcomes of consultation about WHS issues to work team This is evidenced by:  Toolbox Talk Plan in Task 2.1.1  Record of procedures chosen in Task 2.2.1  A training plan in Task 2.2.2  Email to management in Task 2.2.2 ☐ ☐ ☐ Demonstrated ability to:  Identify and document team WHS training needs according to organisational requirements and WHS laws This is evidenced by:  A skills matrix in Task 2.2.1 ☐ ☐ ☐ Demonstrated ability to:  Make arrangements to meet WHS training needs of team members in consultation with relevant stakeholders This is evidenced by:  A training plan in Task 2.2.2 ☐ ☐ ☐ BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 4 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Completed successfully Did the student satisfactorily: Comments Y N DNS Demonstrated ability to:  Provide workplace learning opportunities to facilitate team and individual achievement of identified WHS training needs This is evidenced by:  A training plan in Task 2.2.2  Email to management in Task 2.2.2  A coaching /mentoring plan with GROW model template in Task 2.2.3  Observation checklist for training, coaching and mentoring session in Task 2.2.3 ☐ ☐ ☐ When collaborating with the group, the student has actively participated in group work with a substantial contribution that can be assessed individually for all the requirements of this task. ☐ ☐ ☐ Task Outcome: Satisfactory ☐ Not Yet Satisfactory ☐ Student Name: Assessor Name : Assessor Signature: Date: BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 5 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Task 2 – Workplace Toolbox Talk and Training Task summary and instructions What is this assessment task about? You are employed as a team leader of a group of five administration staff in the head office of Australian Hardware. To complete this task, please refer to Appendix 1 – Scenario at the end of this assessment document. You are required to:  form a workgroup of 3 or 4 members  Identify and research a hazard in consultation with your workgroup  Deliver a 10 – 15-minute toolbox talk to your group about the hazard and related WHS matters  Submit documentation related to the toolbox talk  Choose a standard operating procedure with the simulated work environment  Consult with the workgroup to determine training needs  Develop a written plan for the training session  Deliver the training session  Conduct a follow-up coaching and mentoring session  Submit documentation regarding the training. This task comprises of the following assessment methods: o Product-based ☒ o Direct observation of Role-Play ☒ o Case Study ☐ o Other (specify) ☐ It has been designed to evaluate your ability to/competency in:  Identify and communicate relevant provisions about WHS laws to work team BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 7 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Task summary and instructions  Provide information about organisation’s WHS policies, procedures and programs, and ensure it is readily accessible to work team  Communicate information about identified hazards and outcomes of risk assessment and control to work team  Communicate importance of consultation mechanisms in managing WHS risks to work team  Apply consultation mechanisms to facilitate work team participation in managing work area hazards, according to organisational policies and procedures  Contribute to managing issues raised through consultation mechanisms, according to organisational consultation procedures and WHS legislative requirements  Communicate outcomes of consultation about WHS issues to work team  Identify and document team WHS training needs according to organisational requirements and WHS laws  Make arrangements to meet WHS training needs of team members in consultation with relevant stakeholders  Provide workplace learning opportunities to facilitate team and individual achievement of identified WHS training needs Your assessor will be looking for demonstrated evidence of your competency in the above. You are required to address the following:  Task 2.1 Present the toolbox talk: o Form a workgroup, o Consult with the workgroup to identify a hazard, o Conduct research into the hazard through consultation, o Identify relevant legislation and organisational policies and procedures that may apply to the hazard and its treatment, o Deliver a 10–15-minute presentation (a toolbox talk) to your work group, o Submit a written record of the toolbox talk to your assessor.  Task 2.2 Conduct WHS Training: o Choose a standard operating procedure with the BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 8 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Task summary and instructions • Access to Microsoft Office suites or similar software • Learning material • Scenario for assessment as provided • Appendices as provided • Relevant policies and procedures as provided • Templates as provided Re-submission opportunities You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment. Complete the following activities: Task 2.1 Prepare and conduct a toolbox talk Form a workgroup, consult with your workgroup to identify and research a hazard, identify relevant legislation and organisational policies and procedures that may apply to the hazard and its treatment , and then deliver a 10–15-minute presentation (a toolbox talk) to your work group. 2.1.1 Toolbox Talk Plan Submit a written record of the toolbox talk to your assessor, including the Toolbox Talk Plan. Use the template provide below and follow the instructions. Template 1 -Toolbox Talk Plan Item Notes (20 – 30 words/item) A Description of the hazard Physical hazards are those substances which threaten your physical safety. The most common types of physical hazard BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 10 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Item Notes (20 – 30 words/item) are:  Fire  Explosion  Chemical Reactivity Are factors within the environment that can harm the body without necessarily touching it. Physical Hazards include:  Radiation: including ionizing, nonionizing (EMF’s, microwaves, radiowaves, etc.)  High exposure to sunlight/ultraviolet rays  Temperature extremes – hot and cold  Constant loud noise B Causes of the hazard  Kitchen stores  Smoking  Long/ Unkempt Hair C Effects of the hazard  Kitchen Stoves, make the fire extension bigger in area  Smoking, could breath in though dead when got too smoky  Long/ Unkempt Hair, could harm the worker D Control methods for the hazard (using the hierarchy of control) E The importance of consultation in identifying and treating hazards in the workplace Consultation is defined in the Occupational Health and Safety Act 2000 as the sharing of relevant information on occupational health and safety where employees are given the opportunity to express their views and contribute in a timely fashion to resolution of occupational health and safety issues. BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 11 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Item Notes (20 – 30 words/item) - to gain an understanding of the operations of the business and the hazards and risks involved - to ensure appropriate resources and processes are provided to enable hazards to be identified and risks to be eliminated or minimized - to ensure information regarding incidents, hazards and risks is received and the information is responded to in a timely way - to ensure the PCBU has, and implements, processes for complying with any legal duty or obligation - to ensure processes are verified, monitored and reviewed. G How you plan to follow up to consult again on hazard and treatment I would use the hazards and associated risk in my office as the tax accountant. The hazard would be the environment in the office, anything that harm people. A risk arises when it's possible that a hazard will actually cause harm. The level of risk will depend on factors such as how often the job is done, the number of workers involved and how serious any injuries that result could be. H A description of where workgroup members can access information about the hazard and where they can access information about information about Australian Hardware’s WHS policies, procedures and programs WHS procedures will then give further specific instructions on how to undertake tasks in a way that is safety focused. Each procedure needs to be written for the conditions on site. The policy and procedur stored in sharepoint that all employee can access. The WHS procedures for your organisation may cover: Acquisition, use, storage and disposal of hazardous chemicals. Consultation arrangements for workers in work area. Alcohol and other drug intoxication. Hazard reporting procedures. Safe operating procedures and instructions. Maintenance and use of plant and equipment. Procedures for hazard identification Purchasing. Procedures for risk assessment, and selection and implementation of risk controls. WHS arrangements for on- site contractors and subcontractors, visitors and members of the public. Incident investigation. Site access and egress. BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 13 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Item Notes (20 – 30 words/item) Use and care of personal protective equipment. WHS audits and inspections. Workstations and Office hazards. Workplace bullying. Confidentiality. Manual handling or lifting. Site visitors. Personal Protective Equipment (PPE). Vehicle use. Transport and storage of dangerous goods. 2.1.2 Toolbox Talk Schedule a time with the trainer and assessor in week 2 of the term to deliver the toolbox talk to your group (10 – 15 minutes). During the toolbox talk you must cover the following: a. description of the hazard: b. causes and effects of the hazard c. control methods for the hazard (using the hierarchy of control) d. organisational policies, procedures and programs relating to WHS e. the importance of consultation in managing hazards in the workplace f. results of consultation with other members of the organisation, WHS consultants, etc. g. an explanation of the relevant provisions of the legislation (such as work health safety legislation), regulations or codes of practice that may apply to the hazard h. how you plan to follow up to consult again on hazard and treatment i. a description of where workgroup members can access information about the hazard. Note: the trainer and assessor will evaluate your performance during the Toolbox Talk. If you are absent from class, it is your responsibility to make alternative arrangements with the trainer and assessor to deliver the toolbox talk. Use the templates provided below and follow the instructions. BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 14 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Task 2.2 Prepare and deliver WHS training and follow-up coaching 2.2.1 Training needs Choose a standard operating procedure with the simulated work environment. Please record below what procedure you have chosen: BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 16 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au Timelin e Agenda topic #1 Introduction about team meeting and review the last team meeting Expected Outcome Responsibili ty 13.30 Introduction about team meeting and review the last team meeting Team member can identify our project and their responsibility Elis Agenda topic #2 Team discuss about WHS Policy and procedure Team discuss about WHS policy and procedure Team member understand what is purpose of the training All team member Agenda topic #3 Team discuss about training Team discuss about what is in the training and how important Identify issues in the team All team member Agenda topic #4 Team member choose one issue as it is important Identify the same understanding and expected outcome of the training Team member choose the most effective communication channel for everyone All team member Agenda topic #5 Team member discuss about consultant Team member discuss about the consultant Identify the cause of problem All team member Agenda topic #6 Team member discuss about evaluation Evaluation and feedback Identify the solutions of this problem All team member Agenda topic #7 Question and answer Question and answer To clarify the understanding of team member All team member Next meeting: Monday 10 Oct 2023, start from 1 pm All member

Workplaces can be dangerous; there are many hazards that have the potential to kill, injure or cause ill health or disease. Protecting the health and safety of people in the workplace is a community expectation that makes good business sense. This Standard Operating Procedure should be the base for the everyday training programme of every employee. The Standard Operating Procedure should be often updated to insure of obedience to the realisation conditions and the working practise. Team leader has obligations under the Occupational Health and Safety Act 2004 (OHS Act) to ensure the health and safety of people ‘so far as reasonably practicable’. Training procedure Step 1 – Identify hazards Identifying hazards involves finding all of the foreseeable hazards in the workplace and understanding the possible harm that the hazards may cause. Mechanical hazards - Plant, equipment and items (and parts of them) that have the potential to cut, rip, tear, abrade, crush, penetrate, produce projectiles or cause sudden impact. Methods for identifying hazards - Inspecting the workplace - Testing and measuring - Surveys of employees and others at the workplace - Analysing records and data Step 2 – Assess risks Risk assessment is a process for developing knowledge and understanding about hazards and risks so that sound decisions can be taken about control. Step 3 – Control hazards and risks Leader of team is required to ensure health and safety by controlling risks. Risks must be controlled by eliminating them so far as reasonably practicable or, if this is not possible, reducing the risks that remain so far as reasonably practicable. Step 4 – Check controls Controls that are put in place to protect the health and safety of people need to be monitored to ensure that they work as planned. This requires checking them and ensuring that processes are put in place to identify and quickly fix problems. Checking controls Checking controls involves the same methods as in the initial hazard identification step (step 1), and creates the loop in which workplace health and safety measures are maintained. Common methods used to check the effectiveness of controls are: - inspecting the workplace - consulting employees - testing and measuring - using available information - analysing records and data. BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 17 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Trainer /Coach Employee can train/coach others to perform task 2.2.2 Develop a written plan for the training session , and then deliver the training session. Use the template provided below and follow the instructions. Template 3 – Training Plan Topic: What performance issue does this training session need to address? Performance for Control Hazard and risks Key point (2-3) Bullet points (what will you say) Resources (handouts/physic al demonstration/sli des) Understanding (how will you check for understanding – questions/observation /discussion) Identifying the options for controls. - single control - different controls - selecting a suitable option Implementing the selected option Slide and handout Checking on the option that team members chose. Reducing risks - substitute the risk with a lesser risk - Reduce the risk by using engineering methods - changing the work process isolating people from the risk. Physical demonstration Create question about the method to reduce risk, let team member show their idea. Developing control options - if the available information is not relevant to the hazards and risks or circumstances at the workplace. Slide and handout Discussion BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 19 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Costs associated with the training session: $150 per person Write a brief email to management to report the costs associated with providing the training session for inclusion in the financial management plan. (50-100 words) Dear Team manager, Please see attached for training plan as per our discussion last time. In additional, I’ve provided plan as following. Follow-up coaching and mentoring session To protect the health and safety of people need to be monitored to ensure that they work as planned. This requires checking them and ensuring that processes are put in place to identify and quickly fix problems. Checking controls This involves the same methods as in the initial hazard identification step and creates the loop in which workplace health and safety measures are maintained. Common methods used to check the effectiveness of controls are: - inspecting the workplace - consulting employees - testing and measuring - using available information - analysing records and data. Should you have any inquiries, please let me know. Best regards, 2.2.3 Conduct a training, coaching and mentoring session. Schedule a time with the trainer and assessor in week 4 of the term to conduct the training session (10 minutes) and the coaching and mentoring session (5 – 10 minutes). Note: the trainer and assessor will evaluate your performance during the training session and the follow-up session. If you are absent from class, it is your responsibility to make alternative arrangements with the trainer and assessor to conduct the training session and follow-up sessions. BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 20 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au