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1 BMP6005 Work and the Employment Relationship
2 Contents Introduction ............................................................................................................................ 3 Activity - 1 .............................................................................................................................. 3 Explain the significance and relevance of employee interactions in the context of particular organisations. ...................................................................................................................... 3 Describe the foundations of labour law as they relate to particular organisations. .................. 5 Activity - 2 .............................................................................................................................. 6 Distinguish between the responsibilities and rights that an employer and employee have at work. ................................................................................................................................... 6 Assist in the formulation of sound advice on the rights, duties, and responsibilities that go along with the employment relationship for a variety of hypothetical organisations. .............. 8 Activity - 3 .............................................................................................................................. 9 Carry out an examination of the organisation's key stakeholders .......................................... 9 Activity - 4 ............................................................................................................................ 10 Do some research on how employee relations affect various stakeholders? ........................... 10 Conclusion and Recommendation ...................................................................................... 10 Reference .............................................................................................................................. 11
3 Introduction In a business, it's critical to value both the employee and the employer. Internal and external resources are available to the company for improving employee relations. It's inevitable that having a poor working connection with one's staff will negatively impact any company. Efforts are made to encourage and implement personnel so that they are motivated enough to work in the organization. Both employees and employers in an organisation have roles and obligations, as well as a duty to uphold the company's values. An employer assigns tasks to their workers, who then carry them out in accordance with the instructions provided by their superiors. It's not uncommon for businesses to be required to meet the requirements and rights of their workers on occasion. Activity - 1 Explain the significance and relevance of employee interactions in the context of particular organisations. It is a phrase used to describe the bond that exists between an employee and their employer. Employees will be loyal and supportive of their employers if they have solid working relationships with their coworkers. Employees like to work for companies where they can expect a pleasant working atmosphere and helpful coworkers who are willing to go out of their way to assist them. Employees can't work on their own, thus they need the help of others to do their tasks (Heil and Thomas, 2006). Employees that have good working relationships are more likely to be able to communicate effectively and contribute to the advancement of the company's goals. An organisation's human resources department handles most employee relations. The emphasis of employee relations in a business is on a variety of topics, including compensation and benefits, enhancing employee well-being at work, and ensuring the safety of workers. Employee relations within a business may be improved in a variety of ways. This may be done by treating workers as stakeholders rather than merely employees who are paid for their time (Heil and Thomas, 2006). The organisational value increases when workers are considered as stakeholders rather than paid labour. Being recognized as a significant stakeholder in the company raises the value of being an employee. To give a source of encouragement
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4 Enhance the system of communication Provide opportunities for professional growth and development Table 01: Burberry-specific suggestions for enhancing employee relations. Relationships between employers and employees are shaped by the work environment. Burberry has women’s, men's, and children's division. Burberry employs a variety of methods to help employees build stronger relationships with their coworkers. The first thing you can do is compliment their efforts (Schindhelm, 2012). Anyone who accomplishes anything that isn't entirely in line with Burberry's business practices is asked to submit input, and other workers are happy to assist them in gaining a better grasp of the task. Secondly, the organisation's communications must be improved. Some Burberry employees find solutions to challenges by discussing them with their coworkers. Finally, Burberry provides its employees with the option to further their education in order to enhance their career prospects and further their education in order to enhance their abilities and expertise. Organisations and their workers may enhance their interpersonal connections in a variety of ways. The strength of a company is enhanced by the relationship between its employees. A key objective for Burberry should be to strengthen the working connections of its employees with others, such as Employees at Burberry must be treated fairly and equitably by the company's management. Employee bias is strictly forbidden at Burberry. Employees are less likely to take on a task if their labour is repetitive. Employees should be constantly challenged and assigned to a variety of tasks by their employer (Schindhelm, 2012). Employees must be kept up to speed on the company's rules and procedures. Burberry's employee relations will improve if the company maintains a dialogue with its workers. Workers will always have a sense that they are part of a larger community. Employees at Burberry must be enthusiastic about their job. Burberry may apply a variety of motivating methods, but showing appreciation and praising hard work will be the most effective strategy. In order to manage and maintain a successful employee relationship, it is critical to get input from your employees. The company must encourage employees to express their thoughts and ideas. In this case, Burberry may rely on employee vote and feedback in order to get valuable insight from its workers. When it comes to employee relations, friendly conduct and an open work atmosphere are essential, but over-friendliness may have a negative impact on the workplace. Create a safe and supervised setting and utilise it as a monitoring tool.
5 Describe the foundations of labour law as they relate to particular organisations. In the event that a worker accepts a job offer from a company, the company will set out a contract (Vickers, 2008). That contract's primary objective is to clarify the specifics of the position's requirements and circumstances. In this portion of the contract, the employer and employee must both agree and sign the contract, which may contain remuneration and other employment requirements. All companies, including Burberry, must adhere to the same set of labour rules and regulations. Employer-employee relations are protected by employment laws and regulations. Employer law is likely to be often used at a huge corporation like Burberry. This includes a variety of regulations and rights pertaining to employees, as well as the responsibilities and functions that workers are expected to do (Vickers, 2008). The fundamental objective of this sort of labour legislation is to protect and regulate the rights of workers and the company as a whole. For example, they prohibit other workers from being discriminated against in the workplace, encourage their health and safety at work, and give a minimal level of financial assistance for employees. They also prevent different work that conflicts with Burberry's management system from being done. Getting in touch with the employer is made easier by employment legislation. Employees must be well-versed in their own privileges and obligations. When an employee is employed for a certain role, they are bound by a contract (Walker and Hamilton, 2011). The Employee Act of 2002 stipulates the following in terms of employment law: Compensating employees: Burberry workers must get the remuneration to which they are legally entitled while on the job. Employees have a fundamental right to be paid for their job. Avoid racial profiling: Employees want to work in a fair workplace. If a company treats its workers unfairly, problems will inevitably arise. Burberry is working hard to ensure that no one in their company is subjected to harassment or discrimination on the basis of their gender. Leaves: An employee's right to take time off is a critical one. Family, medical, and maternity leave must be given to all workers, regardless of whether they are salaried or hourly. Social Security: There must be social security coverage for employees working for the company. The employee is looking for secure work, and hence, the company prefers to hire people on a contract basis, which provides social security.
6 Other terms and conditions are described instead, and they are as follows: Roles and Responsibilities for a Job - Employee responsibilities and job descriptions are detailed in the contract. Employees are obligated to carry out their employer's orders. If an employee's job description has been altered, this is critical information to have. When an employee requests a fresh arrangement for his or her specific role, this is a common occurrence. The job description and other duties and obligations of the employee are described in the contract so that everyone may have a clear idea of what they will be doing and when (Walker and Hamilton, 2011). In Burberry, it means that if any employee's job description is ever modified. Negotiating responsibilities for a job is a common cause of this kind of issue. Separation, Disciplinary Action, and Termination - In the event that an employee is harmed by an act of the organisation, the employee has the option of contacting the organisation, such as Burberry's upper-level management (Walker and Hamilton, 2011). In the event of a disciplinary incident, they may take action or terminate the employee. Activity - 2 Distinguish between the responsibilities and rights that an employer and employee have at work. The duties and obligations of the employer and the employee are distinct. Both the employer and the employee have roles and obligations in a company like Burberry. It is possible for an employer to impose obligations on their workers in order to compel them to carry out particular tasks. Roles and obligations such as health and safety, organisational work, and equal opportunity may all fall under this category. Each employee and manager at Burberry has a distinct set of tasks and duties. Employer responsibilities and rights: If a worker is fired for breaking the law or rule, every employer has the right to do so. The following rights are also applicable in a business environment: Discrimination against current and prospective workers should be avoided - It is the responsibility of companies to ensure that their employees are well-equipped for their positions. Discriminating against workers is a typical occurrence in the workplace,
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7 regardless of gender (Fordehrcloud.com, 2019). Employers must avoid treating all of their workers unfairly in order to keep their workforce engaged and motivated. Harassment is not acceptable - These issues are more prevalent among women in the workplace, but males are increasingly experiencing them as well. Creating a hostile work atmosphere in a company is a death sentence for productivity. A company may be damaged by harassment, whether it's sexual or mental, regardless of the kind. If one employee harasses another employee, Burberry will take legal action against them. This is a standard practice at the fashion house. Victimisation - Employees might be victims of victimisation for any number of reasons. It is critical for a company to keep tabs on whether or not an employee is the victim of harassment or discrimination (Complyright.com, 2019). It is possible for the Burberry company to take legal action against a specific employee if this is the case. Vilification - Victimising someone because of their ethnicity, religion, or gender is known as vilification. The Anti-Discrimination Act of 1991 forbids such conduct. When an individual's health or mental well-being is at risk, Burberry's management recognizes this and works to minimise the impact on employees. Obligations of employer - In Burberry's setting, following the duties and responsibilities are the commitments that an employer must accomplish. It is the job of employers to assume responsibility for their workers' work and to assist them in better understanding and improving the working conditions of the company. First and foremost, businesses must ensure that their workers get their wages on schedule. The next one is offering an adequate and precise job to the right staff. As an example, if Burberry hands the financial report to a sales manager, it will result in headaches for the company (Fordehrcloud.com, 2019). Employers, on the other hand, must be aware of the appropriate meaning of their workers in the right context. It is the responsibility of employers to determine whether or not any health and safety regulations are being breached. Assuring the internal health and safety of personnel in a company. Employers must offer accurate information regarding the contract they have signed with their employees. In addition, Burberry's employers must make their workers aware of their job descriptions and the norms and regulations that govern them. Employers must provide employees the chance to demonstrate their talents to the company. Employees who don't meet the requirements of the position may be passed over in favour of those they know and trust (Compactlaw.co.uk, 2019). This kind of work is not supported by Burberry. They put the right people in the right places for the right jobs. In dealing with another employee, the
8 employer must be fair and impartial. Occasionally, an employer in an organisation may take credit for work done by another employee when that individual completed the job themselves. A company's reputation may be ruined in this way. A business is owned by its employers as well, thus no one can do anything to the business against the rules of the business. In Burberry, if any employee violates any rule, the direct employer is accountable for the employee's actions (Tax Accounts.ie, 2019). As a result, employers are responsible for the actions of their workers. A reciprocal sense of trust and confidence exists between the employer and employee. Organisational conflict and harm might occur if any employer does not show respect for any employee. Assist in the formulation of sound advice on the rights, duties, and responsibilities that go along with the employment relationship for a variety of hypothetical organisations. Roles and obligations of employees: Employees have a critical part in the company's success. Employees, like all other employers, are responsible for their own health and safety. This demonstrates that good management can better secure the functions of its personnel. The proper operation of the organisation is dependent on the tasks and responsibilities of the personnel. The work assigned by the employer is always a competition for the employee's time and attention. This means that workers are given a list of responsibilities by their employers, and they are expected to carry them out. Working together with a different part of the company. Help other workers to accomplish their jobs and guarantee effective management of the tasks. Employees are expected to work together as a team in order to solve any difficulties that may arise in the workplace. Burberry has a specific team of problem solvers who work in high-pressure environments. Employees also adhere to the directives of their superiors and do their duties in accordance with the responsibilities assigned to them. Employees at Burberry are expected to abide by the guidelines that have been established in the past. They have the right to inform their superiors about any dangers or issues they encounter while working for the company. Employees at Burberry have the option of lodging complaints about various issues that need to be addressed. Rights of Employees: The rights of workers must be protected. Employees are unable to work in any company without these fundamental rights. The following is a list of some of the most fundamental rights:
9 (Figure 2: The legal rights of employees (Tax accounts.ie, 2019)) Payslip: Every document and piece of information related to an employee's wages and any commissions they have received is included inside the payslip. The payslip is required for employees to comprehend and verify the paperwork. Activity - 3 Carry out an examination of the organisation's key stakeholders Those persons who have a stake in the company both inside and outside are called stakeholders. Employees, supervisors, and the company's owner are examples of "internal stakeholder," which refers to people with a close connection to the corporation. Suppliers and creditors and consumers and the government and investors and so on are not directly connected to the firm. Those individuals, both internal and external, have an effect on the business. They are called stakeholders. Stakeholders, as well as other employees, are becoming more crucial in the decision-making process at Burberry and must be taken into account carefully. Like-employees are a significant part of the Burberry organisational setting. By encouraging and improving the abilities of its workers, Burberry hopes that they will be able to contribute to its success and become an integral part of the company. By influencing consumers, Burberry employees may influence the company's decision-making process. Burberry's output is heavily influenced by the buying power of its customers. The company will have a problem if buyers cannot afford the goods. As Burberry does business globally, if the UK government imposes new laws and regulations in terms of foreign marketing, it
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10 creates impediments for international businesses like- Burberry. Organisational choices are influenced by both internal and external factors, which might be either production-related or customer-oriented (Panth, 2019). As a result, both internal and external stakeholders have a favourable effect on Burberry's decision-making process and on the company as a whole. Activity - 4 Do some research on how employee relations affect various stakeholders? Stakeholders may have both beneficial and bad effects on a company. Different kinds of conflict might arise in a company. Conflict in the workplace may have a beneficial or bad impact on the organisation. For an enterprise like Burberry, a quarrel between workers usually has a detrimental effect on employee relations. The quality of interpersonal relationships among employees might vary widely depending on the circumstances. Internal and external environments may be negatively affected by a decline in output as a result of a disagreement between external stakeholders, such as suppliers, and the management of an organisation, such as Burberry. Conflict may have a beneficial result on occasion. One way to improve relations between employees and other stakeholders is to boost their sense of purpose and fulfilment at work. Increasing commitment among workers and other stakeholders will boost employee relations with them in Burberry, as can be written the effect of favourable relationships on employee relations. As a subject of concern, this form of disagreement has a good and bad influence on the employee's relationship (Compactlaw.co.uk, 2019). Relationships between employees and other stakeholders must benefit the firm as a whole, including both external and internal stakeholders, such as Burberry, a renowned British fashion house. In terms of organisational value and good purpose, stakeholders and employees should have a clearer knowledge of how to make money. Conclusion and Recommendation The company's internal stakeholders are its employees. There are several norms and regulations that organisations follow in order to improve relations among their employees. Employee morale and company morale are intertwined and must be maintained. Employees need to feel at ease at a company like Burberry, which is why employers must grasp their point of view. According to the organisational context, the tension between workers must be
11 eliminated so that good connections between employees may be created since no one can work in the company alone and make things happen. Reference Compactlaw.co.uk. (2019). What obligations/duties does the employer owe to the employee?. [online] Available at: https://www.compactlaw.co.uk/free legal information/employment-law/employer-obligations-to-employee.html [Accessed 24 Mar. 2019]. Complyright.com. (2019). The Impact of Employee Rights at Your Workplace | ComplyRight. [online] Available at: https://www.complyright.com/employmentlaw/employee-rights [Accessed 24 Mar. 2019]. Fordehrcloud.com. (2019). What Are Positive Employee Relations & Why Are They Important? | Forde HR Cloud. [online] Available at: https://fordehrcloud.com/whatare- positive-employee-relations/ [Accessed 24 Mar. 2019]. Heil, G. and Thomas, C. (2006). Employee management and customer service in the retail industry. Hoboken, N.J.: Wiley. Panth (2019). Stakeholders in Business. Schindhelm, R. (2012). Cooperative systems Stakeholder analysis. Bremerhaven: Wirtschaftsverlag N.W. Verlag fürNeuee Wissenschaft. Tax Accounts.ie. (2019). Basic Employee’s Rights – Accountant’s Notes. [online] Available at: http://taxaccounts.ie/ireland/employees/basic-employees-rights/ [Accessed 24 Mar. 2019]. Vickers, M. (2008). From the Editor-in-Chief’s Desk: A Renewed Welcome to Employee Responsibilities and Rights Journal. Employee Responsibilities and Rights Journal, 20(2), pp.75-76.
12 Walker, B. and Hamilton, R. (2011). Employee-Employer Grievances: A Review. International Journal of Management Reviews, 13(1), pp.40-58.
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