BSBSTR602-Zolbayar-And-Ochir

Introduction The assessment tasks for BSBSTR602 Develop organisational strategies are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course. GBC has contextualised all learning and Assessment materials for this Unit to suits its learners’ needs. GBC academic team have ensured the assessments and learning materials for this Unit suits the language and difficulty level for its student cohorts, enrolled in this Course. For Reasonable adjustment of each Tasks, please consult with your Trainer/Assessor Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Business Works Student User Guide . The Student User Guide provides important information for you relating to completing assessment successfully. Assessment for this unit BSBSTR602 Develop organisational strategies describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others. For you to be assessed as competent, you must successfully complete two assessment tasks:  Assessment Task 1: Knowledge questions – You must answer all questions correctly.  Assessment Task 2: Project – You must work through a range of activities and complete a project portfolio. BSBSTR602 PROJECT PORTFOLIO STUDENT v1 2021 3

8. List two internal sources of information that a business could use to find out about its market, competitors, customer base, vision, values and capabilities. Internal sources of information could include employee surveys and internal reports on sales and performance. 9. List two external sources of information that a business could use to find out about its market, competitors, customer base, vision, values and capabilities. External sources of information could include industry reports, market research studies, and competitor analysis. 10. Explain the purpose of developing organisational values and two techniques that could be used to identify values as part of the strategic planning process. Developing organizational values helps align the company's culture and goals. Techniques for identifying values could include conducting surveys with employees and stakeholders, and holding workshops to identify core beliefs. 11. List two methods for conducting a capability assessment. Methods for conducting a capability assessment could include a skills inventory of employees and a review of current processes and resources. 12. Complete the table to list general strengths and weaknesses to consider when analysing existing and potential competitors. Strengths 1. Strong brand reputation 2. Innovative products or services 3. Large market share Weaknesses 1. 1. Limited marketing budget 2. Lack of brand recognition 3. Inadequate distribution channels 13. Summarise key features of cooperative ventures, including: o a description of what a cooperative venture entails: A cooperative venture involves two or more entities coming together to work towards a common goal or project, sharing resources, risks, and rewards. o risks and benefits: Risks of cooperative ventures include potential conflicts between partners, shared liability, and lack of control. Benefits may include access to new markets, shared expertise, and reduced costs. BSBSTR602 PROJECT PORTFOLIO STUDENT v1 2021 6

Assessment Task 2: Project Contents Section 1: Prepare to develop a strategic organisational plan 5 Section 2: Develop a strategic organisational plan 7 Section 3: Monitor the strategic organisational plan 11 BSBSTR602 PROJECT PORTFOLIO STUDENT v1 2021 9

2.3 Summarise any legislation that applies to developing the organisation’s strategic plan. Make sure you include Intellectual Property requirements as you answer. Because the intention is to alter the operational process to be more sustainable, there are no laws that pertain to creating the organization's strategic plan. 2.4 Summarise any regulations that apply to developing the organisation’s strategic plan. Make sure you include Intellectual Property requirements as you answer. Because the goal is to modify the operational process to be more sustainable, there are no specific regulations regarding developing the organization's strategic plan. 2.5 Summarise any codes of practice that apply to developing the organisation’s strategic plan. Make sure you include Intellectual Property requirements as you answer Note: Attach proof of policies, procedures, templates etc to this section of your portfolio. There are no guidelines in place for creating an organizational strategic plan. 3 Research your organisation’s external environment. 3.1 Do research using at least three sources of information on the market and emerging markets, competitors, target customers, political, economic, social and technological environment in which your organisation operates. Note: Make sure you research includes numerical information. 3.2 Use and represent the numerical information in an appropriate way (e.g. graph) to identify trends and development in the industry. Summarise and document your research. Note: You will include documented background information in your strategic plan later on in this assessment. 4 Do PEST analysis to analyse the political, economic, social and technological environment in which your organisation operates. Tip: Use your research from the previous question as you answer this question. Analysis of PEST Political  There is a strong likelihood of implementing a carbon tax on all energy-intensive products used for commercial purposes.  Market regulations  Legislation concerning both minimum wage and anti-discrimination. Economical  An increase in the value of the Australian dollar compared to other currencies over the coming years.  What is happening in the economic sector?  Allocation of goods in the marketplace  Trading and currency conversion rates BSBSTR602 PROJECT PORTFOLIO STUDENT v1 2021 12

 Production expenses are too high Opportunities  Expanding product offerings  Increased brand awareness and marketing efforts  Expansion into new markets across the world sales have risen as a result.  Grower co-ops should be facilitated Threat  Competitors and environmental variables in agriculture  The rising cost of labour Attach: Proof of policies, procedures, templates etc. ☒ BSBSTR602 PROJECT PORTFOLIO STUDENT v1 2021 15

Strategy 1 Strategy 2 customers. Responsible stakeholders Employees, Manager, Customers CEO, Marketing Team, Customers Priority high, medium, low) High Medium Timeframe Within 3 months Within 6 months Specific actions or initiatives required Regular inspections Online survey Measurable performance indicators More positive feedback from customers More revenue Risks Risk of being costly Could loose other group of customers while focusing on one particular group 4 Represent the work you’ve done so far in a strategic organisational plan. Make sure your plan includes: 4.1 Executive summary The company is committed to offering its clients top-quality organic products. In order to succeed, the items need to be easily marketable. Australian indigenous bush spices are ensured to be organic, free of chemicals, and available to consumers at reasonable prices. 4.2 Vision From planting to serving: a sustainable lifestyle. We are striving to establish ourselves as the most reputable and desired provider of native bush spices in the nation. 4.3 Mission Native Bush Spices Australia is committed to providing top-quality products to all of its customers. We actively advocate for the promotion of locally sourced, organic, and natural fruits and products. 4.4 Values BSBSTR602 Develop organisational strategies Student Assessment Tasks v1 2021 | 18

potential customers. In order to enhance sales output, increase the manufacturing of raw materials Jan- Aug 2024 Sales Manager and Admin Manager Educating employees about how the company operates and what the market expects them to do Quality of goods Knowledge Excellent customer service Benchmarking 1- or two-months Jan 2024 Managers and CEO The CEO and his or her staff the development of 2-3 new goods to be added to the present product range. 5 Communicate and distribute your strategic plan to all relevant stakeholders to: 5.1 Brief all relevant parties 5.2 Seek feedback and endorsement. Note: You may use any appropriate method to communicate and distribute the strategic plan as long as it adheres to organisational policy and procedures and you seek feedback and endorsement in your communication. If not already viewed in person by your assessor, attach proof of your communication/distribution to this section of the portfolio (e.g. video of team meeting where copies of the strategic plan are handed out, draft email with link to cloud-based storage location etc). To: All Stakeholders Subject: Briefing of the Strategic Plan Sir, following our meeting on 7/4/2024, I have implemented adjustments to the strategic plan based on your advice. Initially, I placed more emphasis on sustainable development and considered ways to enhance the sustainability of the operational process. I have focused on a particular demographic of customers who range from 15 to 35 years old. I have realized that successful global expansion requires a well-planned strategy, so I have made changes to my previous strategy and paid attention to every detail. I would like to inquire about your satisfaction with the direction of my strategy. If any changes are desired, please inform me before 27/4/2024. Sir, I also ask for more funding for the revised plan, as we will require an extra 5% funding. I am grateful for your assistance. 6 Establish at least one cooperative venture considering the organisational vision, mission and values by: 6.1 Completing the table below. 6.2 Communicating with an external stakeholder to establish the joint venture. BSBSTR602 Develop organisational strategies Student Assessment Tasks v1 2021 | 21

Note: Attach proof of how you’ve established the venture to this section of your portfolio (e.g. draft email to CEO of the other party involved with the cooperative venture confirming the details of the venture). Venture: In order to make sustainable products, we will require sustainable packaging we are planning to start a joint venture with Ecoware. Description of venture Ecoware will produce sustainable packaging for the products as it is the largest sustainable packaging company in India the joint venture will also allow our company to explore the Indian market. Risks Supply can be a huge risk however if Ecoware shifts its facilities to Australia and become a permanent sustainable packaging partner for our company, it will be better for both organisations. Cost benefit analysis (use and represent numerical information) Benefits Total Increase revenue $250,000 Additional revenue $50,000 Total Benefits $300,000 Cost Total Cost of Production $170,000 Cost of manpower $50,000 Total Cost $220,000 Total Revenue $80,000 Provide for due diligence (where required) Note: Due diligence is the steps taken to avoid committing an offence. Due diligence is required in production cost which means the company can have more revenue than it can invest in the market for getting more returns. Financial due diligence should be provided. How the venture considers your organisation’s vision, mission The company's updated vision is to make a sustainable operation process and a joint venture for sustainable packaging is one step towards achieving this mission. BSBSTR602 Develop organisational strategies Student Assessment Tasks v1 2021 | 22

and values. To: Ecoware Subject: Joint Venture for Sustainable Packaging Dear CEO of Ecoware, we have observed a few of your eco-friendly packaging solutions and we were impressed by your offerings. Your assistance is required to establish a sustainable operational process at Native Bush Spices Australia. We are happy to provide you with a dedicated storage facility in Australia for the production of eco-friendly items exclusively for our business. We will cover the cost of the raw materials and also cover any additional expenses incurred by you. We think this collaborative partnership will enable both companies to expand into various markets. Please inform us of your opinions so that we can meet your needs. Thank you for your time and I am excited about the prospect of working together in the future. 7 Use the table below to develop a risk management plan . Include at least two risks (from the strategies and actions in the strategic organisational plan or from the cooperative venture). Note: If your organisation uses a specific template for risk management planning, use that template and attach the completed risk management plan to this section of your portfolio. Risk Conseque nce Severity/ damage (scale of 1 – 4) Likeliho od (scale of 1 – 4) Risk rating (severit y x likeliho od) Contro l action s Resource requireme nts Reportin g and monitori ng Risk of expens es Delay in production 4 2 8 Needs to allocate resourc es properl y Fund manager Monitorin g every day reporting every weekend Risk of raw materia l supply Delay in production 3 3 9 Needs to contact with local supplie rs Supply chain manager Monitorin g every day reporting every weekend Attach: Proof of meeting with stakeholders (if required) ☒ Response to feedback (if not done at the meeting) ☒ BSBSTR602 Develop organisational strategies Student Assessment Tasks v1 2021 | 23

Strategic organisational plan ☒ Proof of communication/distribution of strategic plan ☒ Proof of how cooperative venture has been established ☒ Risk management plan (if applicable) ☒ BSBSTR602 Develop organisational strategies Student Assessment Tasks v1 2021 | 24

Section 3: Monitor the strategic organisational plan 1 Use the performance indicators and timeframes established in Section 2 of your project portfolio to monitor the implementation of your strategic plan. 1.1 How is the team progressing with implementing the strategic plan? We achieved more than our goal of a 20% growth in total sales earnings. Sales revenue rose from $550,000 to $800,000. This leads to a 45.4% rise in revenue. Nearly double what we were expecting. In the previous year, Native Bush Spices Co began exporting to Hong Kong and Singapore. The target for the KPI in the strategic plan was set at 20% of overall revenues. The global sales of the company amounted to under 70,000. This represents 8.75% of the total revenue we earned during the period. Half of the key performance indicator is not available. A partnership in marketing was pursued, with a 10 percent rise in sales being determined as the main performance measure following this pursuit. Regrettably, we were unable to achieve this key performance indicator successfully. Due to the lack of a marketing alliance, Native Bush Spice Co. did not experience any increase in revenue from our intended marketing collaboration. As part of our strategic approach, we also examined the offers of our competitors in search of new products. In order to achieve our product development KPI, we had to come up with ideas that could result in the creation of new products. We couldn't meet the KPI because the latest data indicates that no new product ideas have been produced. 1.2 Are the actions outlined in the strategic plan being implemented as planned? I have reviewed the operational data from last year and compared it to our initial strategic objectives and key performance indicators. Despite our overall sales income exceeding our expectations, we have not met our goals in crucial aspects of our long-term success strategy. The numbers show that sales growth has been extraordinary all over the country. Therefore, it is important to continue building on this progress by focusing on growing our marketing collaborations and expanding our range of products. Increased presence in the Australian market could result in a boost in domestic sales. We encountered obstacles while expanding into Hong Kong and Singapore. To be honest, our key performance indicators were not achieved in our initial attempt to enter the international market. Next year, we need to increase our distribution network with key merchants and major retail chains nationwide. At the moment, our goal is to expand our footprint in the Japanese market. Over the past few years, there have been no novel products or ideas introduction. With this in mind, I would like to suggest introducing a specialized team for product development. In order to stay competitive and grow, we must continuously enhance our products, even if they are already exceptional. 1.3 Make refinements to your strategic plan. Attach proof to this section of your project portfolio. There will be a 50% increase in income in the upcoming year, following a 45.4% rise in total sales revenue from the previous year. Dedicate more effort to enhancing our marketing strategies and identifying a suitable marketing collaboration. After bringing in new staff, it's essential to modify our Key Performance Indicators to monitor our progress in achieving our product innovation objectives. Dedicate time to locating the appropriate person to assist you with product research and development. In the upcoming year, we aim to launch two additional products as a part of our key performance indicators (KPI). Best practices for strategic planning processes. A variety of ideas and techniques can be utilized for carrying out strategic planning and management. While there are BSBSTR602 Develop organisational strategies Student Assessment Tasks v1 2021 | 25

no strict guidelines, the majority of frameworks adhere to a comparable structure and have common features. 1.4 Evaluate the achievement of objectives at the agreed-on milestone (e.g. after one year as established in Section 2 of your Project Portfolio) with relevant stakeholders (e.g. via email, team meeting or survey). If not already viewed in person by your assessor, attach proof (e.g. video of executive team meeting) to this section of your project portfolio. 2 Review the effectiveness of your strategic plan and the strategic planning process. 2.1 How effective was your strategic plan? We held meetings with our stakeholders at the designated three-month and six-month milestones. 2.2 Seek advice from an appropriate expert for at least one method that can be used in future to improve the strategic planning process. We have effectively met our goals and improved the operational process to be more sustainable while also reaching a particular customer demographic. 2.3 Name at least one method that can be used in future to improve the strategic planning process. Attach proof of how you sought advice (e.g. draft email) Attach: Proof of refined strategic plan ☒ Proof of stakeholder evaluation of plan ☒ Proof of advice sought ☒ BSBSTR602 Develop organisational strategies Student Assessment Tasks v1 2021 | 26

Assessment Task 2: Checklist Student’s name & ID: Zolbayar And-Ochir Did the student: Completed successfully? Comments Yes No Prepare to develop a strategic organisational plan by:  identifying internal and external stakeholders  summarising organisational, legislative, regulatory and codes of practice requirements.  researching their organisation’s external environment,  using numerical information to identify trends.  undertaking PEST analysis.  identifying and summarising best practice examples.  undertaking SWOT analysis.  conducting a capability assessment of a competitor. Develop a strategic organisational plan by:  Meeting with all relevant stakeholders to discuss: o any required changes to the vision/mission/values of the organisation o seek support for the strategic planning process o agree on a milestone to revisit the strategic plan and evaluate the achievement of objectives o seek and respond to feedback from relevant stakeholders on BSBSTR602 Develop organisational strategies Student Assessment Tasks v1 2021 | 27

the analysis of the internal and external environments.  developing or revising organisational values to support the vision and mission of your organisation.  developing at least two objectives/strategies relevant for the future of the organisation including o a description of the strategy o responsible stakeholders o priority of the strategy o timeframe o actions required, o measurable performance indicators o risks associated with the strategy  create a strategic operational plan  distributing and communicating their strategic plan to all relevant stakeholders to: o brief all parties o seek feedback/endorsement  establishing and communicating one cooperative venture: o considering the organisational vision/mission/values o risks o cost-benefit analysis o due diligence  develop a risk management plan. Monitor the strategic organisational plan by:  monitoring and assessing the implementation of the strategic plan using performance indicators  making refinements to the strategic BSBSTR602 Develop organisational strategies Student Assessment Tasks v1 2021 | 28

plan  evaluating the achievement of objectives at the agreed-on milestone with relevant stakeholders  reviewing the effectiveness of the strategic plan and the strategic planning process  seeking advice from an appropriate expert to improve the strategic planning process  identifying a method to use in future to improve the strategic planning process. Demonstrate effective oral communication skills, including:  present information and seek advice using language and register to suit the audience  elicit the views of others and clarify/confirm understanding using listening and questioning techniques. Task outcome:  Satisfactory  Not satisfactory Assessor signature: Assessor name: Date: BSBSTR602 Develop organisational strategies Student Assessment Tasks v1 2021 | 29

Final results record Student name: Student Id: Assessor name: Date Final assessment results Task Type Result Satisfactory Unsatisfactory Did not submit Assessment Task 1 Knowledge questions S U DNS Assessment Task 2 Project S U DNS Overall unit results C NYC Feedback  My performance in this unit has been discussed and explained to me.  I would like to appeal this assessment decision. Student signature: _________________________________________ Date: _________________  I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures. Assessor signature: _______________________________________ Date: _________________ BSBSTR602 Develop organisational strategies Student Assessment Tasks v1 2021 | 30