section c

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School

Griffith University *

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7205

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Information Systems

Date

Apr 3, 2024

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docx

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Uploaded by CountMinkPerson1058

Consultation Process: Managing Ideas and Information Participants: Lucy - Team Leader Vanessa - Marketing Manager Ashna - Sales Representative Vikin - Customer Support Specialist Sesi - IT Support Analyst Step 1: Meeting Date : Monday, September 11, 2023 Objective : Introduce the consultation process, encourage open communication, and identify issues and ideas. Agenda:  Welcome and introduction to the consultation process.  Explanation of the importance of sharing ideas and addressing issues.  Open discussion for employees to raise concerns and suggest improvements.  Establishing trust and confidentiality. Step 2: Employee Satisfaction Surveys Date: September 12-15, 2023 Objective: Gather feedback Survey Questions :  Rate your overall job satisfaction on a scale of 1 to 5.  What aspects of your job do you find most rewarding?  Are there any concerns or issues you'd like to address?  Do you have any suggestions for improving our work environment?  How do you rate the communication within the team and the company as a whole?

Step 3: Root Cause Analysis Date: September 18-20, 2023 Objective: Analyze the survey results, identify root causes of issues, and propose solutions. Process:  Review survey data.  Group similar issues and identify common themes.  Conduct a root cause analysis to determine the underlying reasons for these issues.  Formulate actionable solutions for each identified problem. Step 4: Follow-up Meeting Date: September 25, 2023 Objective: Present the findings from the root cause analysis and discuss proposed solutions. Agenda:  Present key findings from the employee satisfaction surveys.  Share the results of the root cause analysis.  Discuss proposed solutions and gather additional input.  Assign responsibilities for implementing solutions.  Set a timeline for monitoring progress. Step 5: Performance Reviews Date : Ongoing (quarterly) Objectiv e: Conduct individual performance reviews with each employee to provide feedback and address any personal concerns. Process:  Meet with each employee one-on-one.  Review their performance, achievements, and areas for improvement.  Address any personal concerns raised during the consultation process.  Develop action plans for professional growth. Step 6: Feedback and Sign-off Date : October 2, 2023 Objective: Provide feedback to the team members on the outcomes of the consultation process and obtain sign-off from the trainer.

Agenda:  Summarize the key outcomes of the consultation process.  Share the action plans and solutions derived from the root cause analysis.  Encourage ongoing open communication within the team.  Trainer provides feedback and signs off on the consultation process completion. Activity 2: Establishing a Cultural Diversity and Ethical Values Policy To establish a policy that ensures adherence to cultural diversity and ethical values within the organization, I will follow these steps: Policy Development : 1. Define Objectives : Clarify the goals of the policy, which may include promoting diversity, inclusivity, and ethical conduct. 2. Gather Input : Seek input from employees, management, and stakeholders to ensure diverse perspectives are considered in policy development. 3. Policy Drafting: Draft the policy in accordance with organizational expectations. Ensure it includes clear guidelines on promoting cultural diversity and ethical values. 4. Review and Approval : Present the draft policy to relevant stakeholders for feedback and approval. 5. Training and Communication : Develop training programs and communication plans to ensure all employees understand and adhere to the policy. Policy Implementation: 6. Rollout : Introduce the policy to all employees, emphasizing its importance and the organization's commitment to cultural diversity and ethics. 7. Monitoring and Enforcement : Establish mechanisms to monitor compliance with the policy and enforce it consistently. 8. Regular Updates: Periodically review and update the policy to reflect changing cultural and ethical considerations. Activity 3: Team-Building Activity To conduct a team-building activity all team members, focusing on gaining and maintaining trust, demonstrating leadership, and adapting communication styles, I will follow these steps: Preparation: Select Activity : Choose a team-building activity that encourages collaboration and trust-building, such as a problem-solving exercise or a team-building game.

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Team Selection : Assemble all team members, ensuring diversity in roles and backgrounds. Conducting the Activity: Activity Introduction : Brief the team on the purpose of the activity, emphasizing the importance of trust, leadership, and effective communication. Active Participation : Engage actively in the activity, demonstrating leadership by guiding the team, maintaining a positive attitude, and adapting communication styles to the team's needs. Trust-Building : Encourage trust-building within the team by promoting open communication, active listening, and mutual support. Conflict Resolution : If conflicts arise during the activity, address them diplomatically and guide the team toward resolution. Feedback and Evaluation: Post-Activity Discussion : After completing the activity, conduct a debriefing session with the team to reflect on the experience and discuss what went well and what could be improved. Self-Evaluation: Reflect on your own performance as a leader and communicator during the activity. Trainer Sign-off: Present the outcomes of the team-building activity and the feedback received from team members to the trainer for sign-off. Activity 4: Guiding a Networking Process To guide a group the team members through a networking process, I will follow these steps: Preparation:  Pre-Networking Guidance: Provide team members with guidance, support, training, and advice on effective networking strategies, including elevator pitches, conversation starters, and networking etiquette.  Simulated Networking Event : Organize a simulated networking event, which could be a mock conference, industry seminar, or online networking platform.  Follow-Up Planning : Plan for post-networking follow-up to track outcomes. Networking Event:  Networking Simulation: Conduct the simulated networking event, encouraging team members to engage with other participants and practice their networking skills.  Monitoring : Observe team members' interactions during the event and provide real-time feedback and support as needed. Follow-Up:

 Post-Event Evaluation : After the simulated networking event, gather feedback from team members on their experiences and outcomes.  Individual Follow -Up: Assist team members in reaching out to contacts made during the event, following up on potential opportunities, and building relationships. Report and Trainer Sign-off:  Report Preparation : Create a report summarizing the outcomes of the simulated networking event, including any connections made, insights gained, and lessons learned.  Trainer Review : Present the report to the trainer for review and sign-off, demonstrating successful guidance through the networking process. By following these detailed steps for each activity, I aim to ensure that the organizational requirements are met, and the trainer can provide sign-off based on the outcomes and documentation provided.

section c

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